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Reviews

(178 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Total Motors of Le Mars from DealerRater.

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Very friendly

My experience went very smoothly. No one was pushy on any subject. Very helpful in explaining a few questions I had along with helped me with the selling process of my personal truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that your experience was great! We look forward to working with you in the future! Your business is appreciated!

No customer service or pride

It’s sad bought a vehicle as is of cours only 3 years old. Drove 7 hours to get it. And drove it all the way home. Heard a lot of clunky sounds on interstate. So when I got home took it to two shops they all said same thing. $1,600 worth of ball joints shocks and ti rod. Both shops couldn’t believe that they wouldn’t see this before they put it on their lot. I contacted total motors for a little help. Not expecting anything but a little help. And they came back with no sorry. Lesson learned on my part. Take more time and ask to see what inspections they have done to vehicle before they put on their lot. My review is only based on how this was handled. No reflection on the people that helped me. The people were nice but how this could have been handled is another......

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy to work with.

The Total team was easy to work with. Our salesman Wyatt did a nice job and let us know when the vehicle we were looking for was available. He understood our needs and did a great job of making the transaction go smoothly. I will recommend Total Motors to others as a place to buy a new or used car!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for shopping at Total! We appreciate your business and look forward to working with you in the future!

Excellent Service!

I would highly recommend Total Motors of Le Mars! The entire process was seamless and one of the easiest car purchases I have ever made!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad that the process was easy for you! We look forward to seeing you in the future for your other vehicle needs.

Good experience at Total Motors

We had a great experience at Totals Motors when buying our new Acadia. Our salesman was very helpful and knowledgeable. He showed us how everrything worked on the vehicle and made us very comfortable. We will recommend them to anyone looking to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We are glad to hear that our salesman did such a great job! We look forward to doing business with you in the future!

Parks experience

Best Experience I ever had buying a car. I will recommend them to everyone I know that is buying a vehicle. They did nothing but make me happy and made it So easy. If they had 10 stars I would rate them all 10.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our customers and we're glad you had such a positive experience with us! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Great Experience

Total Motors worked so well with me to be able to purchase a new car, while still being 5 hours away at college. They drove to meet me, had all the paperwork ready, and really made it a smooth process. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

very nice people and dealership. top notch

very nice people and dealership. top notch service. i would recommend this dealership to anyone looking to purchase a new or used automobile. very lucky to have them in our area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Great guys to work with

Make it easy doing business. I have bought and traded two vehicles this year.I was treated fairly both times. Mike and Dylan are great guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Very easy process

Every part of the process to buy a new vehicle went very easy. Every person we dealt with was very knowledgeable and answered all of our questions. Everyone made myself and my wife at ease through the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Total Motors Le Mars! We look forward to your next visit! Take care!