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(177 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Total Motors of Le Mars from DealerRater.

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Put in the extra effort to earn the business

I originally test drove a vehicle at the dealership in November 2018. The vehicle was in excellent condition, but had more miles than I wanted. Wyatt (the salesperson) did a great job of staying in contact without being too pushy. Originally, we thought we wanted a bigger vehicle, but ended up deciding on a smaller SUV two months later. We were really glad Total had the right model with the right amount of miles in excellent condition. I was so impressed with Total Motors. Everyone we dealt with went the extra mile and provided exceptional professional and courteous service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick and easy

I have been trying to find a pickup like this for quite sometime. Robert and Ty work well together and it shows through their hard work in finding the best vehicle that fits your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Second purchase

We needed to replace a 10 year old Jeep Libery that our kids drive. We got ahold of Ty and gave him our price range, and in a matter of 30 minutes he had several choices for us. Went and test drove the car, and it was above our expectations. They fixed the small dent, and replaced the windshield as well. We have had GREAT experiences with Ty, and thanks to Robert for working with us when Ty was a bit busy. I would highly recommend Total Motors!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New purchase

Process was fine as I am a pretty easy sale. Delivery took far too long in my opinion but the is likely not on the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had a welcoming experience

Got a really nice car for a great price. Loved the experience and the workers were great! Would definitely go back again with how friendly they are.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dylan was great!

This is the second vehicle we have purchased from Dylan at Total Motors. We have been very happy with Dylan’s knowledge of vehicles and “non-pressure” sales technique. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Great Service

The service department is always willing and able to help me with my issues. Paul even drove to my vehicle to make sure the new mudflaps would match. Now, THAT is service! Thank you, Total Motors!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Buick

Dylan is a great sales person and he makes sure I get exactly what I need and what I am looking for. I have purchased multiple vehicles through him and total motors and I’m never upset with the results.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

First purchase from Total

First time going to Total for new vehicle. Very smooth transition on a trade. Very knowledgeable and friendly staff. Made it easy process. Would highly recommend! Salesmen aren't pushy and work hard to get you exactly what you want. My new dealership :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Was ok

Overall it was a decent experience. I like the people at the dealership. If I had a complaint it would be that I had to do all the investigation and checking on all available rebates and deals. Being a long-term, loyal customer I would have expected deals to be presented to me. I work hardest on my purchase to get a deal and save me money.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.