Reviews
Horrible headlight replacement
Headlight replaced under warranty. This resulted in constant high beam flashes by oncoming traffic. Explained to service manager who repeatedly told us these lights are bright and cannot be adjusted. We had this car for almost four years and never had high beam flashes but since replacement we get it every time we drive at night. I had to explain to the service manager that they can be adjusted and to please google how this is done. After 3 visits he finally adjusted them after refusing to road test this at night so he could see exactly what was going on. Instead would only park in front of garage wall and say they look straight. Bought two Subaru?s here, love Subaru but my third will be purchased elsewhere
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to us at (610) 489-3122 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
Maintenance
I brought my car in for 6000 mile check up. It was during the Christmas rush and it took a little longer than I expected so I had to return to have it completed because I had to leave after 1 hour and 15 minutes to go to another appointment. They completed the work but I missed out on a car wash that was offered to me on the original visit. I was a little bummed.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Mary, thank you; we appreciate your feedback! If there's anything further we can do for you, we are happy to help. We hope you have a wonderful day.
Replacement of gefective fob.
We were treated very well by the courteous staff at Piazza Subaru
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Barbara, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!
2018 Subaru Forrester
We enjoyed our experience the salesman was not pushy and we felt the negotiation for the car was fair even the financing we found acceptable.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we really appreciate your great feedback. Safe travels!
State Inspection and Service
The staff is always helpful and willing to check in with you. They make sure to notify you about any repairs or concerns about your vehicle before fixing them. They always do a nice job with keeping things clean and neat.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Adam, we're glad we could take great care of you! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Please don't hesitate to reach out to us if there's anything more we can do!
Piazzia subru
It was a great experience. Great price for a wonderful car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!
Best purchase ever
Bob was an awesome, honest, salesman. Peter was so important in the delivery process. The prices were comparable and the dealership is close to home. Can?t wait to see the new dealership when they move.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Liz, thank you for your wonderful comments about our staff! We're glad we could assist with your purchase, and we hope you continue to choose us for all your vehicle needs. Thanks again!
Excellent service and painless experience!
Incredible service, quick and clear communication, attentive to what we were looking for and final lease numbers were exactly as negotiated. They worked around a challenging, last-minute delivery date to bring the vehicle directly to me; paperwork was painless and the salesman professional and polite. Working with Piazza Subaru of Limerick was a great experience; highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Piazza Subaru of Limerick! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels.
Best Dealership
This is the second Subaru I bought at Piazza in 4 years. My salesperson, Bob W., both times, made me feel comfortable and did not pressure me on anything. He answered all my questions and was very honest. Plus, they had the best deal out of three dealerships.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you! We take our reviews seriously and are delighted to hear about your visit. We look forward to your next visit!
My car experience
Very informative and polite. I have dealt with Jody before and she was very helpful and I would recommend her to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Edie, we're very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!