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Benton Nissan of Bessemer

(332 reviews)
Visit Benton Nissan of Bessemer
Sales hours: 9:00am to 6:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:30pm 7:00am–6:00pm
Tuesday 9:00am–6:30pm 7:00am–6:00pm
Wednesday 9:00am–6:30pm 7:00am–6:00pm
Thursday 9:00am–6:30pm 7:00am–6:00pm
Friday 9:00am–6:30pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–1:00pm
Sunday Closed Closed
New (205) 277-6942 (205) 277-6942
Used (205) 267-4775 (205) 267-4775
Service (205) 267-6827 (205) 267-6827

Reviews

(332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Benton Nissan of Bessemer from DealerRater.

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I am very pleased with my purchase! Ray Smith's fanatical...

I am very pleased with my purchase! Ray Smith's fanatical customer service was excellent, very kind and understanding salesman who listened carefully to what I needed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service was fast. The entire staff made us feel...

The service was fast. The entire staff made us feel welcome through out the entire process. From start to finish everything was perfect. I will be sending my friends there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were AMAZING!!! They worked with me on every aspect,...

They were AMAZING!!! They worked with me on every aspect, they were super friendly and professional. Ask for Shady and Mike! Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service and great customer service. Clean...

Excellent service and great customer service. Clean environment and always checking to make sure you are good while waiting on vehicle to get serviced . Give updates on what needs to be done to vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As always fast, friendly service!! I've always been very...

As always fast, friendly service!! I've always been very satisfied with their service on my car. I will be returning in the future to have them work on my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service as always

The service department was very friendly, just as I have come to expect. They got the job done in a timely manner. The service was done to my satisfaction. I would recommend them to anyone. They are the only people I trust with my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service!

It took two weeks but it was not the dealers falt. It was the ones that sent wrong parts. Chris was awesome to work with, very apologetic that he could not get my car back sooner, kept me informed. To me the best thing was he always returned my call with in the hour that I called.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very pleased with customer service and the speed in which...

Very pleased with customer service and the speed in which our service was done. This dealership goes above and beyond to take care of customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service with confidence.

I trust the service advisers expertise. I have received all positive results from repairs and service of my two Nissan vehicles at Benton Nissan. My only dislike is the removal of a sign showing the price for most service repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fast and friendly service. Team member kept me informed...

Fast and friendly service. Team member kept me informed and free WiFi and coffee/water was available to access. I will definitely be bringing my vehicle back for services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.