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Piazza Mazda of Reading

(409 reviews)
Visit Piazza Mazda of Reading
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (610) 816-6893 (610) 816-6893
Used (610) 816-6031 (610) 816-6031
Service (610) 816-6892 (610) 816-6892

Reviews

(409 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Piazza Mazda of Reading from DealerRater.

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All went well with my 2010 M3 oil change & tire rotation....

All went well with my 2010 M3 oil change & tire rotation. Power steering will need attention next visit. Everyone was friendly and helpful as always in these strange times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very friendly and knowledgeable I lije The loaner program...

Very friendly and knowledgeable I lije The loaner program nothing more to add but I have To put down 25 words to submit this review

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We bought a 2018 cx9 and It was supposed to be detailed...

We bought a 2018 cx9 and It was supposed to be detailed for us the next day. We got a call the next day the car was ready to go, it was not near ready. Wheels were dirty with brake dust and the the interior was not touched. Motor compartment was just brushed over and smudged. I felt bad for my wife so when I got home I detailed it for her. I didn't bother to make a fuss because I was not going to leave and come back for the car the next day. Sales department did there job. Got the car moved fast.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everyone was courteous, professional and extremely...

Everyone was courteous, professional and extremely helpful. From receptionist to the woman who serviced my car. I would recommend this dealership to anyone. Very good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The car I requested to test drive was set aside for me...

The car I requested to test drive was set aside for me with my name on the dash. This was huge as after requesting to test drive a car at another dealership within the piazza family the car I drove an hour to test drive had been sold earlier in the day. True white glove service at Mazda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I liked the video review of the car with the mechanic’s...

I liked the video review of the car with the mechanic’s narrative. Communication was good on all aspects of the service visit. I definitely appreciated having the car picked up and returned to my home with work completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

leased a new vehicle after leasing prior from dealership,...

leased a new vehicle after leasing prior from dealership, treated well by both Kaitlyn Lawniczak General Mgr and Andres Castro along with service dept that took deposit for car being found

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Work completed in time promised. Really liked and...

Work completed in time promised. Really liked and appreciated the video of the "work in progress" and multipoint inspection. Didn't get too pushy about selling me extra (unnecessary) work. And had service coupon from Piazza Honda honored which was really appreciate as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service. Andres was very professional,, really...

Excellent service. Andres was very professional,, really appreciated showing all the vehicle options.. Third mazda we have purchased and every time the experience is excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the second lease I did with this dealership. This...

This is the second lease I did with this dealership. This time I decided to buy the car and keep it. Chris Lund did a great job explaining all the possible options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.