Reviews
Write a reviewDon't make the same mistake I did!!
Real Piece of S*** Company. I brought a supposedly new 2017 Lancer off there lot. Sleezy a** sales man Steve pulled every sneaky trick her could to make sure I drove off same day. I put $1,500 down and my 2002 Hyundai Accent which would cover I guess the other $500.. All of this was supposed to bring my payments to about $460 a month which was what he originally told me. Then we began finalizing the sale he told me that my payments would be $490 which once again I was good with being that I was about to drive away in a new car. I didn't have the title for my car on hand so I told them I would bring it back that Friday which they were fine with. However this is where the sleeze really comes in, they pull up the car so I can start putting my thing in and Steve hits me " I need another $500 by the end of the month but you have to bring that here. That's not for the Bank" I automatically let him know that won't have it and he assures me that they will work with me on the payments! At this point I see it for what it is he's just getting over being that the car is sitting there, so I'm like fine... Now, that night I go home and I'm reading through the pile of paper work I acquired while signing over my life and I see that Sleezy Steve put that I gave him a $2000 down payment in cash which is why I owe another $500. So when I go in on Friday to bring the title I ask him.. Why do I owe you $500 if I gave you my car and my car should have covered part of the payment. Especially since my car only had about 80,000 miles on it and the engine was in good running condition. It was old but the main issue was the A/C didn't work and the driver side window wouldn't roll up. Either way.. I ask Sleezy Steve if why do I still owe you money if I gave you my car and he tells me the car is covering the cost of the DMV Fee's Registration & Plates. When he said that I knew it was bull because that stuff doesn't cost that much. Also I never received a bill of sale or anything from them. It wasn't even mentioned in my paper work but whatever... Now let's fast forward to the Car itself. The day I drove off the lot I noted that the low tire pressure sensor was on, so my husband and I stopped at the gas station to put air in the tire but they were full. I spoke with Sleezy Steve about it when I went to drop of the title and he said that it to Mitsubishi being that is it's probably a sensor issue and it should be covered under to warranty with them so I booked an appointment for that weekend and had Mitsubishi check the car. Once the did they let me know the sensor was on because there were 2 needles in the tire and they were logged in places that would be difficult to fix so there best advice would be to have the dealer change the tire, and they also said the routers were worn down and needed to be replaced. I took the papers they gave me with the fixes went straight over to Adam's and of course Steve wasn't in so another Sales Man named Jay said they would fix the issues, even can an took a picture of the tire and said don't worry we will let you know when to bring it in. Being that they seem to be doing me right I gave him $200 said that was toward the $500 I owed and I asked for a receipt. This dude tells me that my paper work is my receipt being that Steve said I put $2000 and this is going towards that. Now I go in the on Tuesday because the battery dies no me (new car my xxx) after Steve threatens me talking about it's not their problem. I need to take it to the Mitsubishi and tells me if I bring it to they will charge me.. bull bull bull... so I take it over there anyway.. They had it sit for 2 days until my Boss goes over there complaining how they need to give me a loner and it shouldn't be taking this long for these minor repairs. About a 1/2 hour later my car battery and router changed. (I guess I have to be a man to get xxxx done with them) But anyway ask the mechanic did they change the tire, he said they never mentioned it.. So I go back and
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Sales experience
Very pleased,great customer service friendly and professional staff 😊very happy. They will work with credit issues and fine a good deal, the wait time is also good and at the time of signing everything is explained well enough. Thank you guys
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing dealership, Amazing service
I found this Ford Edge online and sent a request . The response was immediate, William was my associate and did all the leg work to find me a loan, get me approved and had everything set up by the time I arrived. I test drove the car, loved it and drove off the lot a few hours later. I have bought several cars in my day and have never had such a wonderful,easy expierence. The staff is awesome , from the owner to the secretary .. friendly, welcoming, funny and most of all (unlike many other dealers) - they all have integrity and care about their customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly
Very nice people and very helpful. As soon as we got there we were greeted with a smile and very good service. I would recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing staff
I Felt like I was with close friends & family, very helpful, very honest, and I definitely felt they were all about my best interest, they made sure I got the best APR and left happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jeep grand cherokee
Good deal, great people. Recommend this dealership. Clean truck in and out. Customer satisfication 100%. Thank you. If im buying another car ill come back here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast approval
They are good approving all types of credit i dont have credit and i went to a few dealers before and none of them approve me.also they are friendly and nice people.thanks adams auto.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful
Totally recommended, very good service, very well qualified staff, very good service. On the same day they gave me the car. everything was very clear. Without doubt the best choice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Servicio confiable
Me gusto la seguridad del vendedor la rapides con que iso el travajo del papeleo en cuanto al cervicio mucha amavilidad conn un ambiente comodo!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buena experiencia
Muy contenta y agradecida de haber hecho negocio con ustedes , todo el equipo de trabajo en general son muy profesionales en especial la secretaria que me ayudo bastante con todo , estoy enamorada de mi BMW x5
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car