Metro Motors KC

4.7
(30 reviews)
Visit Metro Motors KC
Sales hours: 9:00am to 4:00pm
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Sales
Monday 10:00am–6:30pm
Tuesday 10:00am–6:30pm
Wednesday 10:00am–6:30pm
Thursday 10:00am–6:30pm
Friday 10:00am–6:30pm
Saturday 9:00am–4:00pm
Sunday Closed
(816) 678-0838 (816) 678-0838

Reviews

4.7
(30 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

Shame on you

Talked to a sales rep all week and then Made a appointment to see the car today and got 10min from there and they called and told me they already sold it. Extremely shady, My guess is they are trying to get people there even when the car is no longer available. Shame on you!

Dealer response

We are very sorry that the white 2012 Maxima sold before your appointment time. Out of respect for you and your time, we actually called you 37 minutes before you appointment time to let you know that it sold so you didn't waste your time to see a car that was no longer there. So in fact it is the exact opposite of what you are thinking. If we wanted to get customers out here on cars that aren't here then we wouldn't call you ahead of time to let you know that it is no longer here, we would just let you come on in. We hope you understand that we do not have control over who comes in and what sells during any given day. We would still love to help you find a vehicle and plan on letting you know when we get another Maxima in. Metro Motors KC

1.0

Dealership you cannot trust

I had a deal on a2006 Corvette for $18500 which I was to buy last Friday and I called to tell them I was on my way and they told me they sold it. I didn't have a deposit on it but he could of told the buyer it was already in the process of being sold and to check back to see. I will never shop at that dealership again. Would of given 0 stars but wasn't one of the choices

Dealer response

Sorry the vehicle sold before you were able to make it in. We are not able to hold vehicles unless they are paid for.

5.0

Well worth the trip

Cody and his team were great to work with and took every precaution making the buying experience comfortable during the Covid-19 pandemic. I would definitely recommend Metro Motors.

Dealer response

Thank you Jason! You and your wife were awesome to work with! We hope you guys love the car!

4.0

Metro Motors KC

Metro Motors is a place with plenty of options to choose from but not a place with great options, especially not great options for me. The customer service was good but the vehicle I test drove was not good at all. From the musty smell of the cloth seats to the screeching sound of the serpentine belt and the rough ride during acceleration... I was surely not impressed. The vehicle had low mileage but it'll need lots of work. I would not recommend that vehicle but Cody was very nice and informative.

Dealer response

It was great working with you the other day! I'm sorry we did not find the right fit for you at that time but we are looking for something else that you might like much better. I'll look forward to working with you again.

5.0

Highly Recommend

Very easy to work with. Honest and forthright. Gave us a nice deal. We were in and out with a car bought and paid for in about an hour. Highly recommend this business!

Dealer response

We are all very happy you guys had a great experience! Enjoy the vehicle! Thank you guys.

5.0

Great experience

My son purchased his first car today! Cody and Alex were great, they really made the buying process an awesome experience. If you see a car you like you need to move fast because they price their vehicle very well and it won't last long. Also, the fact that the vehicle comes with a limited warranty (most used cars don't) helped ease my mind in knowing I'm putting my son in a reliable car! Thanks guys, keep up the great work! ����

Dealer response

Kia, We really enjoyed working with you and your son. We hope he really enjoys his new car! Please let us know if you ever have any questions. Cody and Alex

5.0

Great place to stop for a car

They made it really easy to finance my second vehicle. It was quick and easy. Had me in the door and out within a hour. I strongly recommed this the others who are searching for a used vehicle. Really friendly and professional.

Dealer response

Khyree, Thank you for your business! We are all very happy that you had a great experience. Let us know if you ever need anything or have any questions. Cody and Alex

5.0

GREAT EXPERIENCE

I brought a Honda from Metro Motors and my family absolutely loves it! They have great costumer services and any questions or concerns I had in regards to my Honda they were right there to help. I would strongly recommend anyone looking for a dependable used car to shop at this location ask for Cody he is the best!

Dealer response

Thank you so much for the nice review! We are very happy that you and your family love the car! Let us know if you ever have any questions. Cody and Alex

5.0

Great people to work with

We had a great experience at Metro Motor. Cody and his staff worked with us to find the best car for our situation and price range. They were not willing to brush off issues with the excuse of it is an old car or it has not been ran in a while as we heard from other dealerships include the big dealerships. Instead the staff said they were going to look into it before they would sell and make it right for the buyer. The staff was well informed and if they did not know an answer they immediately went and found the answer for us. A big shout out (and sorry I cannot remember his name) to the guy who did the test driving with us. Without his help after the first car we looked at did not work out we probably would have left, but he helped us find the car we brought today .

Dealer response

Katie, Thank you so much for the amazing and wonderful words! We all enjoyed working with you guys! We hope you enjoy the new SUV. Please let us know if you ever need anything or have any questions. Cody and Alex

5.0

Great customer service!

Great customer service! The staff was very nice, friendly, and cared a lot about their customers. For being a used car dealership, it felt like a new car dealership. Definitely give them a call!

Dealer response

Thank you guys so much for making the trip out here. We are all happy that you enjoyed your experience with us. Please let us know if you ever have any questions. Cody and Alex