Reviews
Horrible experience
Bought an 05 certified used Celica from this place then later took the car to my mechanic only to find out the air and cabin filter were filthy, the water pump was leaking, the serpentine belt was cracked and needed other minor repairs. A total of 950.00. My mechanic said the car couldn't have possibly been looked at. Called Sun Toyota and of course was told "we'll get back to you" but five days later still heard nothing. Called again and spoke to the used car manager who said the car was sold as "as is" and refused to fix anything. The car has a certified used car sticker on the front windshield. Very poor sales practice and very poor customer service. They only want to make a sake and could care less about the customer. Lover my Toyotas but will never cross the threshold at Sun Toyota for ANYTHING.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This consumer bought a non-certified, 8 year old car, that we were going to send to auction. We told her that we going to send it to auction,and she still wanted it,knowing that we were only going to safety inspect the vehicle, which we did. This was 6 months ago. Now all of a sudden we're the bad guys because some mechanic told her it needs an in-cabin air filter, and some maintenance items.She never gave us a chance to look at the car to see what was really necessary.
Great Experience, for the second time in 5 years!
This is the second vehicle that we have had the pleasure of working with Todd Paris of Sun Toyota on, and we have enjoyed both of our experiences. Todd is very personable and goes out of his way to help you in any way he can. We had a budget and he worked with us to make sure we got just what we wanted. He will definitely be the first person we will call when we are looking for our next vehicle. Everyone at Sun Toyota deserves 5 stars! This was our 4th Toyota, second with Sun Toyota, which has been our best experiences.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wow, Phyllis! Congratulations on your fourth Toyota and thanks for coming back to Sun Toyota. All of our team members, including Todd, take pride in working to find the best deal based on the customer's budget. We hope you'll visit Sun Toyota if you ever need another car. -Mike Chaparro-
Ecellent price and service
Sales people were very helpful and took time to find the right vehicle. Excellent price, we saved a few thousand off our vehicle compared to other dealers..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for shopping at Sun Toyota and leaving us a review! We appreciate your business and hope to continue serving you as a customer. Thanks again! -Mike Chaparro-
The best that I have done business with.
I have purchased several vehicles from Sun Toyota. They have always been fair and honest. There is no reason for me to shop anywhere else for a new vehicle. Their service personel are friendly, knowledgable and always keep me informed. Sun Toyota is a great dealership, and I would recommend them to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We always strive to be the best, so hearing it from a customer is truly an honor! Thanks for the review and for trusting us with your business. We'll continue to do everything possible to earn this kind of praise! -Mike Chaparro-
Gabor was great!!!
We recently purchased a Highlander from Sun Toyota and the process was the best experience in buying a car I have ever had. They beat every competitor and got back to me in a timely fashion during the negotiation process. Gabor, the salesman we worked with was great. I would recommend him to anyone looking for a square deal.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on the new Highlander and thanks for the review! Sun Toyota is constantly striving to be the best dealership in the area and our people, like Gabor, make the difference. Thanks again and we hope to see you again if you need another car! -Mike Chaparro-
wonderful experience
I highly recommend anyone looking to buy a car go to Sun Toyota. Chuck D. made the process easy and enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review, Jen! Sun Toyota is all about making things easy for our customers. Enjoy your car and stop back in if you ever need anything. Thanks again! -Mike Chaparro-
Exceptional customer service! Green is great!
This was my fourth Toyota purchase in as many years. Three were in Colorado and Sun was, by far and away, the best. They, almost cheerfully, took two cars in trade. One was beaten up and the other was a 4 wheel drive that is awesome in the snow! Although the car I'd seen on the dealership website was not available, Jim McDonald masterfully helped us find the perfect vehicle for our needs. He spent most of the day with us, aiding in the financing process and even helped us move the ton of junk we had left in the old van. We travelled from Treasure Island to buy at Sun. And we would do it again! Talk to Jim-you will not be disappointed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are positively thrilled that we could be the ones to help you find your fourth Toyota! Thanks for making the drive from Treasure Island and taking the time to leave us a review. Hope to see you again sometime! -Mike Chaparro-
Venza purchase
This was our second car purchased at Sun Toyota, both experiences have been very nice, no hassles, no problems, we used Joey this time and he was very knowledgeable and straightforward and we will definitely come back again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Steve, glad the second time around at Sun Toyota was just as good as the first! Thanks for the review and trusting us with your business. Enjoy that Venza and stop back if you ever need another car! -Mike Chaparro-
Great job internet team...
IN early may i located a 2011 ford f150 at sun toyota used cars. I made contact with the internet team and was contacted by ken o'shaughnessy by phone. I test drove the truck on monday the 13th and purchased it on tues the 14th.The buying process was normal give and take, but in the end all was great. ken O was great to deal with and being a fellow veteran i took him for word and honesty. great job KEN O. I love the truck.... I would use Sun auto center again in the future...
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the recommendation, Elliot! We appreciate all of our customers and Ken is an excellent example of the kind of service we strive to provide. Enjoy the truck and stop back in at Sun Toyota to see us if you need another vehicle! -Mike Chaparro-
Great service
This is my first major purchase.I'm happy to say I have always wanted a Camry, and that's just what I got a lovely car Fred was my sales associate he was wonderful. I'm glad that I chose Sun Toyota for my car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so happy that Sun Toyota could get you the Camry that you always wanted, Tania! Fred is one of the best we have. Please come back and see us again if you ever need something. -Mike Chaparro-