Reviews
Our experience at Sun Toyota was excellent! But it did NOT begin that way. The salesman initially assigned to us, (Barry Lyman), was inconsiderate, impatient and frustrated, and seemed to find us unimportant and difficult. He was also uninformed and seemed to make-up answers to questions we posed that he did not know how to answer. Barry was finally insulting enough to us that we were prepared to depart the dealership with a very bad taste in our mouths indeed. Then Lee Sawicki intervened. Lee immediately lightened the mood and let us know that we were valued and that earning our business was his number one concern. Lee looked in our eyes, listened to us, heard us and responded in ways that told us he cared about our needs and wanted to do everything he could to assist us. Lee’s many years of experience in sales and with Toyota has taught him how customers should be treated. I can’t think of a single thing more that Lee could have done to help us. He is knowledgeable, accommodating, attentive, cordial, and polite. With no reservations we highly recommend Lee Sawicki. Lee also assigned Mike Devito to assist us and he too was pleasant and helpful in every way.
Our experience at Sun Toyota was excellent! But it did NOT begin that way. The salesman initially assigned to us, (Barry Lyman), was inconsiderate, impatient and frustrated, and seemed to find us unimportant and difficult. He was also uninformed and seemed to make-up answers to questions we posed that he did not know how to answer. Barry was finally insulting enough to us that we were prepared to depart the dealership with a very bad taste in our mouths indeed. Then Lee Sawicki intervened. Lee immediately lightened the mood and let us know that we were valued and that earning our business was his number one concern. Lee looked in our eyes, listened to us, heard us and responded in ways that told us he cared about our needs and wanted to do everything he could to assist us. Lee’s many years of experience in sales and with Toyota has taught him how customers should be treated. I can’t think of a single thing more that Lee could have done to help us. He is knowledgeable, accommodating, attentive, cordial, and polite. With no reservations we highly recommend Lee Sawicki. Lee also assigned Mike Devito to assist us and he too was pleasant and helpful in every way.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback. We apologize for the initial experience and appreciate you bringing it to our attention. We're glad Lee Sawicki and Mike Devito were able to turn things around and provide the excellent service you deserve. Thank you for your recommendation, and we appreciate your business!
AVOID THIS PLACE! The 1 star is a gift, If I could leave 0 stars I would. Do NOT try to sell Sun Toyota your car (or trade it for that matter). They are very greedy and will give you a terrible low ball offer. I had an almost new vehicle and with their "best offer" on it - they stood to make a $10k + profit from me! I had an appointment with Johnny De Micco and told him repeatedly over email that it was an hour and a half round trip for me and I did not want to waste my time for a low ball offer. Other dealerships gave me numbers by email with my VIN, miles and pics but this place forced me to come in with fast paced sales pitches. I told Johnny ahead of time that if he wasted my time, I'd leave a review. He still wanted me to set an appointment saying "we are paying up to $5k OVER KBB prices until this Saturday. So I show up today on time and he's not available. Receptionist and someone else call him and he's "in a meeting" at the time we set the appointment for. I was pushed to another salesman the didn't know the whole story and our email exchanges. He gives me a ridiculous number and then goes back to talk to "the manager" and comes back with $4k more (still outside of KBB price range) which I looked up online. He hands me a paper with "JD Power's number" which doesn't even come close to what KBB says. I was there for almost an hour. Johnny never showed up, never checked in. Apparently, customers don't matter at Sun Toyota. All they care about is their $$$$ and want to rip you off. Much better Toyota dealers out there. Do yourself a favor and avoid this one!
AVOID THIS PLACE! The 1 star is a gift, If I could leave 0 stars I would. Do NOT try to sell Sun Toyota your car (or trade it for that matter). They are very greedy and will give you a terrible low ball offer. I had an almost new vehicle and with their "best offer" on it - they stood to make a $10k + profit from me! I had an appointment with Johnny De Micco and told him repeatedly over email that it was an hour and a half round trip for me and I did not want to waste my time for a low ball offer. Other dealerships gave me numbers by email with my VIN, miles and pics but this place forced me to come in with fast paced sales pitches. I told Johnny ahead of time that if he wasted my time, I'd leave a review. He still wanted me to set an appointment saying "we are paying up to $5k OVER KBB prices until this Saturday. So I show up today on time and he's not available. Receptionist and someone else call him and he's "in a meeting" at the time we set the appointment for. I was pushed to another salesman the didn't know the whole story and our email exchanges. He gives me a ridiculous number and then goes back to talk to "the manager" and comes back with $4k more (still outside of KBB price range) which I looked up online. He hands me a paper with "JD Power's number" which doesn't even come close to what KBB says. I was there for almost an hour. Johnny never showed up, never checked in. Apparently, customers don't matter at Sun Toyota. All they care about is their $$$$ and want to rip you off. Much better Toyota dealers out there. Do yourself a favor and avoid this one!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
I had such a great experience purchasing my Camry from Sun Toyota, and I can’t say enough good things about Jay Fox! From start to finish, Jay was professional, knowledgeable, patient, and genuinely easy to work with. He made the entire process feel comfortable and stress-free without ever making me feel pressured. Jay took the time to answer all of my questions, listened to what I was looking for, and made sure I felt confident in my purchase. You can tell he truly cares about his customers and takes pride in what he does. I’m absolutely loving my Camry and am so happy with my experience at Sun Toyota. If you’re looking for a new or used vehicle, I highly recommend asking for Jay Fox. He’s the kind of salesperson who makes the car-buying experience actually enjoyable! Thank you, Jay and Sun Toyota, for making my experience such a great one! 🚗✨
I had such a great experience purchasing my Camry from Sun Toyota, and I can’t say enough good things about Jay Fox! From start to finish, Jay was professional, knowledgeable, patient, and genuinely easy to work with. He made the entire process feel comfortable and stress-free without ever making me feel pressured. Jay took the time to answer all of my questions, listened to what I was looking for, and made sure I felt confident in my purchase. You can tell he truly cares about his customers and takes pride in what he does. I’m absolutely loving my Camry and am so happy with my experience at Sun Toyota. If you’re looking for a new or used vehicle, I highly recommend asking for Jay Fox. He’s the kind of salesperson who makes the car-buying experience actually enjoyable! Thank you, Jay and Sun Toyota, for making my experience such a great one! 🚗✨
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad your purchase of the new Camry felt effortless and pressure-free from start to finish. Hearing that Jay’s patience and expertise made you feel confident means a great deal to our team. Enjoy your Camry, and thank you for recommending us.
Friendly staff, helpful salesman, a little short on inventory for the vehicle I was looking for. Did end up buying a RAV 4. Was promised a full tank of gas but only had a 1/4 tank when delivered but was told to stop by and they would fill it up.
Friendly staff, helpful salesman, a little short on inventory for the vehicle I was looking for. Did end up buying a RAV 4. Was promised a full tank of gas but only had a 1/4 tank when delivered but was told to stop by and they would fill it up.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience. If you would like to further discuss your visit, Rick and Nanette, feel free to contact us at your convenience.
We came in looking for a vehicle. We were not really sure exactly what we wanted, but Ricardo helped us find the correct vehicle. We’re so happy with our RAV4. He worked hard to get us a fantastic deal on it and un the exact vehicle. We also wanted.
We came in looking for a vehicle. We were not really sure exactly what we wanted, but Ricardo helped us find the correct vehicle. We’re so happy with our RAV4. He worked hard to get us a fantastic deal on it and un the exact vehicle. We also wanted.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad Ricardo could guide you to the perfect RAV4 Plug-In Hybrid and secure a great deal for your purchase. Hearing how happy you are with your new Toyota RAV4 Plug-In Hybrid means a great deal to our team.
Ricardo was awesome, worked hard for us to give us a great deal and we are really happy with the results
Ricardo was awesome, worked hard for us to give us a great deal and we are really happy with the results
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted you’re enjoying your used Hyundai Santa Fe Plug-In Hybrid and that Ricardo could secure such a favorable arrangement for you. It’s great to know you’re happy with how it all turned out. Feel free to reach out if there’s anything else we can assist with.
Carlos never tried the usual high-pressure tactics—no coaxing, no pushing, and no attempts to keep me there longer than I wanted. I felt completely free to walk away without buying, which I really appreciated. At the same time, he stayed engaged, answered my questions, and made the process comfortable without ever overselling.
Carlos never tried the usual high-pressure tactics—no coaxing, no pushing, and no attempts to keep me there longer than I wanted. I felt completely free to walk away without buying, which I really appreciated. At the same time, he stayed engaged, answered my questions, and made the process comfortable without ever overselling.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Sun Toyota are glad to have you as a customer.
Fred Hemmerich & Jason Cline were excellent to work with! Thank you for great sales service!
Fred Hemmerich & Jason Cline were excellent to work with! Thank you for great sales service!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hearing that Frederick and Jason provided outstanding sales support on your used Toyota RAV4 is wonderful. Congratulations on your purchase and thank you for sharing your experience.
We have been looking for quite some time for a specific model of car we wanted. We had also been speaking with a salesman (Jason Cline) for a while. When we saw the car advertised, we called right away, spoke with Jason, and made the effort to see it. Once we arrived at the store, Jason took it from there. Very helpful, courteous, and professional, along with being quite knowledgeable in all aspects of the business, not just sales. In fact, he is a different type of salesman, not about "selling" the vehicle but building a relationship he would cherish past the sale. That's different, to be sure. As we went through the process, he explained everything, including the different options, and put together an exceptional package for us. We bought the car, came to pick it up, and noticed a few small details that needed attention. Jason again took the lead and made it right. We are thrilled with our vehicle, and a fantastic shout-out to Jason and the team he put together to make our purchase stress-free, and we developed a friend as well. Thank you, Jason!!
We have been looking for quite some time for a specific model of car we wanted. We had also been speaking with a salesman (Jason Cline) for a while. When we saw the car advertised, we called right away, spoke with Jason, and made the effort to see it. Once we arrived at the store, Jason took it from there. Very helpful, courteous, and professional, along with being quite knowledgeable in all aspects of the business, not just sales. In fact, he is a different type of salesman, not about "selling" the vehicle but building a relationship he would cherish past the sale. That's different, to be sure. As we went through the process, he explained everything, including the different options, and put together an exceptional package for us. We bought the car, came to pick it up, and noticed a few small details that needed attention. Jason again took the lead and made it right. We are thrilled with our vehicle, and a fantastic shout-out to Jason and the team he put together to make our purchase stress-free, and we developed a friend as well. Thank you, Jason!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Isaiah was AMAZING! I initially came in wanting to trade in my 2020 Toyota Corolla for a 2026 Corolla, but after sitting down with him and discussing my wants and needs and going over my list of stressors with getting a new car, I can confidently say I was able to get into my dream truck without any anxiety or buyer's remorse. Isaiah was very informed and made the process as low-stress as possible. I am grateful for his hospitality and sense of care for his customers. 10/10!
Isaiah was AMAZING! I initially came in wanting to trade in my 2020 Toyota Corolla for a 2026 Corolla, but after sitting down with him and discussing my wants and needs and going over my list of stressors with getting a new car, I can confidently say I was able to get into my dream truck without any anxiety or buyer's remorse. Isaiah was very informed and made the process as low-stress as possible. I am grateful for his hospitality and sense of care for his customers. 10/10!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!