Reviews
Write a review2014 Ford Focus
Thomas Bowen was pleasant to deal with and was very respectful to myself and my daughter. Even though I did not get a discount from the advertised price, Tom Mora was professional and also respectful during the process. I did not see the finance manager listed here that processed our paper work but he was helped us finish the transaction in a thorough and timely manner. The last 9 vehicles I have purchased have all been Fords, but if I ever decide to switch brands, I would definitely return to Allen Samuels because of my recent experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good salesman
I would really liked to give an A+ rating!! The salesman worked hard to earn my business!! The manger above him really seemed to not really care about selling me a vehicle or not. I was in need of a heavier truck in a hurry found what I was looking for via the internet. If it wasn’t for Tom Bowen I would have definitely went else where!!!!
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Above and Beyond
Allen Samuels is AWESOME!!! They went above and beyond to make sure I got the truck I wanted. Without hesitation they went to a dealership in another state to get the truck I wanted. They were more concerned about my happiness than the mighty dollar. Without thinking twice they made sure I had a vehicle drive while they were getting my truck and set me up with a price and payment that I could afford. Their finance manger was very diligent in making sure I could get the best interest rate possible, that was appreciated as well. Thanks Fellas I truly appreciate you all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome experience
Cornelius was very helpful with finding a car I love. I pretty much knew what I wanted before coming in, but he made sure to show me a few more in my price range so I had more options. This car buying experience for me took way less time than my past few and I would recommend anyone to come shop for a new vehicle here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience. Just met my extended family.
My car completely died and left me stranded on the interstate , and I'm a traveling RN. Allen Samuals helped my without out hesitation or delay. They helped me get it to a DREAM Jeep, stayed within my budget, and gave me a loaner for a week while my Jeep was getting pretty. Thanks to all, I will not go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awsome dealerships
Great customer service and friendly people and I would definitely recommend this dealership to any person looking for a vehicle. Mark and Thomas are the ones to talk to for sales and Carroll in the service department, they listen to what you need and help find or do what you are looking for or needing done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A-day of Despair
I was in Desperate Need of a car very desperately because my other car was shot and if it wouldn't been for them I would have got my car they are Fantastic they help me in A-day of need thank you very very much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Completely satisfied
Best car buying experience ever. No pressure, or hassle! Made me feel right at home. Corey was an amazing salesman! He helped me find the car that fit my needs. They made sure I had all the information I needed and answered all my questions imedietly! I'll be ranting and raving to everyone about my amazing car buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dedicated to my happiness
You guys did what you could to make the deal thank you do much for your hard work for making this happen and giving me a reason to come back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Relaxed atmosphere. Excellent service.
I bought a 2017 Ecodiesel from Cornelius. From his introduction to the time of sale, he was friendly, patient and knowledgeable. I have enjoyed getting to work with the folks at Allen Samuels and look forward to doing business with them again. Really appreciate this dealership and the staff!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car