Your Choice Auto Sales of Elgin

Walked into the Your Choice Elgin, we were greeted by Mike who was sincere and very accommodating. Ended up buying a car and Mike and his staff made the transaction very smooth. Great dealership, very friendly, nothing was to much trouble

Really easy to deal with, Excellent service from start to finish. Knowledgeable, no pressure approach. Wide selection of cars, great price and great people. You must go here before anywhere else.

This is my second car from Your choice auto. Excellent experience, Mouds is a very knowledgeable and personable representative. I saw the car on their website and Mouds helped me with a test drive. He answered all my questions, took care of every detail and got me in the car very efficiently. Overall a fast and hassle-free buying experience.

Mike and the staff at Your choice Autos Elgin have done a fantastic job. They make the process almost painless and worked great with me.It was the smoothest sale I've ever had. They accommodated my needs and budget. There was no selling pressure at all. I highly recommend them.

Very nice folks and very thorough in getting everything handled. I was pleased with how quickly and kindly everyone responded. Very professional and pleasant to work with. I'd heartily suggest using their services.

Buying a car has never felt so smooth. Mike was professional, knowledgeable and treated us with respect. He made it so easy and answered all of my questions. I feel I had no problem getting the car I wanted. Thank you so much!

Your Choice Auto? More like Bad Choice Auto. STAY AWAY! Was reeled in with promises not kept..."Oh nothing's wrong w/the car" "Bring it back if anything happens" "Relax, everything will be fine" "The manager will call you" Blah, blah, blah... Purchased car with full pone night before close. Noticed a day later there was serious issue w/air bag. Looked puffed and seal was broken. Called & left vm message for Sales Rep, Brian and Manager, Ramy. Said I wanted to return car as I felt it was unsafe and wasn't aware of or know the extent of the issue. Didn't hear back & called again. Told by Brian that manager wasn't in but would be contacted and call me back. Never happened. I texted the Internet Sales Coordinator Gabi multiple times. She stated she forwarded my # to manager. No return calls. Called and left another message on 3rd day after not hearing back from Manager. Texted Online Rep. Waited. Nothing... Attempted to drive car 4th day. Was hoping to hear from manager & told to bring car back for refund I requested. Drove and car started locking up. I could only drive in straight line and could not turn safely into parking lot. Steering wheel would not turn left or right. Started making weird noises and the list goes on... Called manager again. No answer at dealership so I left another message detailing the dire situation I was in--stranded and in an unsafe car. I had to contact a mechanic and driving service. Had car towed to shop where a separate mechanic said "Send this car back!" I called & texted over and over to no avail. As some people said "They know what they've done and are avoiding you." Unprofessional. Deceptive. "YourChoice" is definitely a Bad choice!

Mike is an amazing salesperson. Very helpful, informative and pleasant to work with and put time to explain the deals. He made my car buying experience very easy and comfortable. Absolutely recommend working with him.

It is always a pleasure working with the Your choice Elgin team. Mike is an excellent salesman, and very helpful throughout the process. This is the second vehicle I have purchased through him. He very patiently answered our questions and explained our options. I would definitely recommend to anyone.

I have bought four vehicles from Your Choice and always have a true comfortable, no pressure experience. Fair prices, excellent staff and excellent service. I would recommend this dealership to my friends and family looking for a used car.