Your Choice Auto Sales of Elgin

Buying a car has never felt so smooth. Mike was professional, knowledgeable and treated us with respect. He made it so easy and answered all of my questions. I feel I had no problem getting the car I wanted. Thank you so much!

Your Choice Auto? More like Bad Choice Auto. STAY AWAY! Was reeled in with promises not kept..."Oh nothing's wrong w/the car" "Bring it back if anything happens" "Relax, everything will be fine" "The manager will call you" Blah, blah, blah... Purchased car with full pone night before close. Noticed a day later there was serious issue w/air bag. Looked puffed and seal was broken. Called & left vm message for Sales Rep, Brian and Manager, Ramy. Said I wanted to return car as I felt it was unsafe and wasn't aware of or know the extent of the issue. Didn't hear back & called again. Told by Brian that manager wasn't in but would be contacted and call me back. Never happened. I texted the Internet Sales Coordinator Gabi multiple times. She stated she forwarded my # to manager. No return calls. Called and left another message on 3rd day after not hearing back from Manager. Texted Online Rep. Waited. Nothing... Attempted to drive car 4th day. Was hoping to hear from manager & told to bring car back for refund I requested. Drove and car started locking up. I could only drive in straight line and could not turn safely into parking lot. Steering wheel would not turn left or right. Started making weird noises and the list goes on... Called manager again. No answer at dealership so I left another message detailing the dire situation I was in--stranded and in an unsafe car. I had to contact a mechanic and driving service. Had car towed to shop where a separate mechanic said "Send this car back!" I called & texted over and over to no avail. As some people said "They know what they've done and are avoiding you." Unprofessional. Deceptive. "YourChoice" is definitely a Bad choice!

Mike is an amazing salesperson. Very helpful, informative and pleasant to work with and put time to explain the deals. He made my car buying experience very easy and comfortable. Absolutely recommend working with him.

It is always a pleasure working with the Your choice Elgin team. Mike is an excellent salesman, and very helpful throughout the process. This is the second vehicle I have purchased through him. He very patiently answered our questions and explained our options. I would definitely recommend to anyone.

I have bought four vehicles from Your Choice and always have a true comfortable, no pressure experience. Fair prices, excellent staff and excellent service. I would recommend this dealership to my friends and family looking for a used car.

I bought a truck from them, it had internal engine issues- bad radiator and a bad head gasket. I paid 19,000 cash just to be screwed over by them. I would not recommend this place, will be contacting owner today, will update this response after. 1 month and 8000 dollar engine rebuild…. RUN AWAY FROM THIS PLACE

Sales rep Mike, was knowledgeable and helpful. Responded to our needs, found us a vehicle we love, and completed the sale promptly and without hassle. If you are looking for used cars of any brand, We would suggest you see Your choice autos Elgin immediately.

I got a great deal on a vehicle I was looking for. Salesman was very knowledgeable and patient. Great experience. No pressure and willing to work with you to find the best deal that make sense. I will be coming back to this dealership

Came in with my friend and not expecting to come out with a car but sales rep was so helpful and patient with us. Very pleased with my purchase. Highly recommend this dealership

I am in love with the car I purchased. The salesman was very polite, considerate, and knowledgeable. Really worked with me to get the best affordable deal they could offer. I will forever refer people to this location. They deserve the best for their hard work.