Reviews
Great Experience
Our experience with Patrick Hyundai was perfect. From the time we arrived till we drove off in our new car everyone was friendly, helpful, and professional. What's more we decided to have an after market remote control starter installed the next week and Randy and the staff prepared the paperwork for a loaner to save me time when bringing the car in. I would recommend that, anyone who is looking for a new vehicle, check out Patrick Hyundai. You won't be sorry. The cars are amazing and the staff are even more so.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to hear that your experience at Patrick Hyundai Sales Department was one that you felt worthy enough to share and we sincerely appreciate the 5 Star Review!! Patrick Dealer Group is striving to make a difference in the customer service experience and we are delighted to hear that our team went out of their way for you and made your visit a memorable one. Thank you again! -Patrick Dealer Group Customer Relations Team
Buying a car
Everything was good and could have been accomplished in a much shorter time frame. I came in knowing exactly what I wanted and was ready to deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the 5 Star Review!! We couldn’t be happier that our team provided an experience that was worthy enough to share. Patrick Hyundai Sales Department is striving to meet every ones needs and make every ones sales experiences more pleasurable and quick. Congratulations!! We are glad you were able to experience "The Patrick difference"! -Patrick Dealer Group Customer Relations Team
Buying a car
Jack wàs very helpful with all parts of leasing my car. Thanks again for your helping me throughout this process. Your help and attitude was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Patrick Hyundai Sales Department is delighted to have been able to exercise their extensive customer service skills, product knowledge & service and we appreciate the 5 Star review! We are glad you were able to experience "The Patrick difference"! -Patrick Dealer Group Customer Relations Team
Happy with Hyundai
I had a wonderful experience overall working with Hyundia and my representative, Tom Scimeca. He and Jack worked together to help me finalize my decision. I was impressed with the level of knowledge and the delivery of material to me. I am a satisfied customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 Star review! Patrick Hyundai Sales Department is striving to make a difference in customer service and we are delighted that our Tom and Jack were to exercise their customer service skills, extensive product knowledge & service. We wouldn't want to sell you a vehicle until all concerns had been addressed--while not forgetting to find you a great deal. We are glad you were able to experience "The Patrick difference"! Congratulations and Enjoy!
best car for a reasonable price
Vehicle purchased has much more features then expected. Your sales person - Maz, is very professional, kind and polite. Actually I went to dealer to change oil on my old Elantra, met Maz, and ended going out with new car. Unbelievable and I do not regret it. Very happy with my new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
-Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! Patrick Hyundai Sales Department is striving to meet every ones needs and make the service experience more pleasurable. We couldn’t be happier Maz made your experience worthy enough to share. Hope you enjoy your new Hyundai! We are glad you were able to experience "The Patrick difference"! -Patrick Dealer Group Customer Relations Team
Excellent experience
We had made an appointment with Manny Diaz and the he and the dealership were ready on time and the process was smooth and personal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to hear that your experience at Patrick Hyundai Sales Department was one that you felt worthy enough to share and we sincerely appreciate the 5 Star Review!! Patrick Dealer Group is striving to make a difference in the customer service experience and we are delighted to see that Manny and our team made your visit a memorable one. Thank you again! -Patrick Dealer Group Customer Relations Team
Great Sales
Maz was great to work with. He was very friendly and didn't push me for the sale, but answered all my questions and showed patience. Thats what won me over!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to hear that your experience at Patrick Hyundai Sales Department was one that you felt worthy enough to share and we sincerely appreciate the 5 Star Review!! Patrick Dealer Group is striving to make a difference in the customer service experience and we are delighted to see that our team made your visit a memorable one. Thank you again! -Patrick Dealer Group Customer Relations Team
#1 Dealership in Illinois
So happy your dealership can fulfill my needs with a great vehicle and excellent sales team. I will most definitely recommend more my friends and family to get a vehicle from the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to hear that your experience at Patrick Hyundai Sales Department was one that you felt worthy enough to share and we sincerely appreciate the 5 Star Review!! Patrick Dealer Group is striving to make a difference in the customer service experience and we are delighted to see that our team made your visit a memorable one. Thank you again! -Patrick Dealer Group Customer Relations Team
pack a lunch or dinner.
Dave the salesman was one of the best salesman I have ever had. He far exceeded my expectations and treated up with the most respect even though our credit was not that good. The whole time from arriving to departure was over 4 hours and I think that was too long. It was diner time that we missed out and I think that the dealership should of had snacks on hand to give for the long buying time. The credit manager was a bit unprofessional. He made snide comments when we didn't want the extended warranty package. I also feel that we got a fair trade in value and a fair price for the car.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
-Patrick Dealer Group Customer Relations Team would like to Thank you for the 4 Star Review! Patrick Hyundai Sales Department is striving to meet every ones needs and make the sales experience more pleasurable and we couldn’t be happier that Dave made that happen for you. We are sorry for the wait time and we could have offered at least a snack! Next time your in the area please stop and talk with Christian the sales manager. We are glad you were able to experience "The Patrick difference"! -Patrick Dealer Group Customer Relations Team
Patrick Hyundai is the best Hyundai dealer around
I recently bought 2 cars from Patrick. Traded in a Ford and I bought a 2017 Sonata, and a 2017 Santa Fe sport. I stopped by the dealership at 230PM and was out the door by 6PM (complicated deal made easy). Manny Diaz was our salesperson and I could not have asked for a better experience. We discussed my price, my plan with the trade in etc. Manny was awesome...he listened, gave me options for purchase, and respected my time. The dealership staff is always friendly and willing to go the extra mile for my family. This is the 3rd and 4th Hyundai we have purchased at Patrick, and now our family ONLY drives Hyundai. We are a Hyundai family!!!....largely in part to Patrick Hyundai and how wonderful this dealership is. They truly are an asset to the Hyundai name.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
-Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! Patrick Hyundai Sales Department is striving to meet every ones needs and make the sales experience more pleasurable and we couldn’t be happier that Manny and our team continue to go out of their way to make that happen for you. We look forward to seeing you again. We are glad you were able to experience "The Patrick difference"! -Patrick Dealer Group Customer Relations Team