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Headquarter Mazda

(523 reviews)
Visit Headquarter Mazda
Sales hours: 11:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 8:30am–6:00pm
Tuesday 9:00am–9:00pm 8:30am–6:00pm
Wednesday 9:00am–9:00pm 8:30am–6:00pm
Thursday 9:00am–9:00pm 8:30am–6:00pm
Friday 9:00am–9:00pm 8:30am–6:00pm
Saturday 9:00am–9:00pm 8:30am–4:00pm
Sunday 11:00am–6:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2020 consumer dealer award
New (866) 983-7493 (866) 983-7493
Used (866) 984-5809 (866) 984-5809
Service (866) 989-2220 (866) 989-2220

Reviews

(523 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Headquarter Mazda from DealerRater.

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Ramses is a great service advisor who kept me fully

Ramses is a great service advisor who kept me fully informed throughout the process . I was also able to meet the service manager during my appointment . Steven offers exceptional customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

For the first time in my life at 61 years old I have had

For the first time in my life at 61 years old I have had an incredibly wonderful car buying experience. You simply can't get a better experience. I highly recommend Headquarter Mazda and Keith Brown. With Keith I picked the Car, got the price I wanted, test drove it, did the paper work, finance and insurance (in record time) and drove home with it. Simple and painless. Keith Brown was simply amazing and knowledgeable. Well worth the drive from Deltona, Fl. :-)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jordan is an excellent ambassador for Headquarter Mazda.

Jordan is an excellent ambassador for Headquarter Mazda. My car purchase with him was far and away the best car buying experience I have ever had. He was not only honest and responsive before and during the sale, he still answers his phone when I call with questions about our new CX-90. Additionally, Jordan established a relationship with us that makes it very comfortable for me to call without hesitation. Organizations reflect the attitudes of the people who run them and, clearly, Headquarter Mazda has a positive organizational culture unequalled in Central Florida and beyond. This is our third Mazda, our first with Headquarter Mazda. They have won our loyalty and I give then my highest recommendation without hesitation. Thank You Jordan and the Headquarter Team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excelente servicio 5 ⭐️⭐️⭐️⭐️⭐️

Excelente servicio y atención al cliente de todo el personal, el tiempo de espera para los trámites fue rápido y exitoso muy contenta y satisfecha 😁 gracias por la experiencia muy grata, emocionada con mi camioneta. Y en especial agradecimiento al vendedor Azael gracias, por la atención en Espeañol.⭐️⭐️⭐️⭐️⭐️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly staff as I entered building.

Friendly staff as I entered building. Sales people and customer service truly listened to my needs and wants. Most importantly - no hard sell gave me a sense of trust. We worked out a good deal for me AND them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Very informative maintenance visit

It was a routine oil change visit. I love the way the dona video and show exactly what they did and what they suggest. It is certainly helpful and shows that it is legitimate work. Very informative and helps to maintain trust with the mechanic. We usually work with Shannon but today we worked with Carlos. It was no pressure to purchase anything extra. He was straight up with the information and did add extra work. The waiting area at Clermont was nice and bright with gourmet coffee and snacks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Jordan is very friendly and knowledgeable.

Jordan is very friendly and knowledgeable. He ensured that the whole process was smooth. More words.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The staff was prompt, honest and attentive.

The staff was prompt, honest and attentive. Jordan helped me find a solution and solutions are what customers need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They were great to work with.

They were great to work with. I was given the number to text or call the person over my car. I loved being able to easily contact the person who knew my car situation. They were very competent and solve the problem with my car to prior people were unable to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealer had Quick service, great customer service and

This dealer had Quick service, great customer service and amazing follow up and speedy delivery turn around

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Consumer response

Great Job!!!!!