Digital Auto LLC

Staff was welcoming and informative. Relaxed atmosphere and non pressure sales. Good selection of vehicles for small dealer.

I have bought 3 cars from digital auto over the years. Most recently in September 2023. We bought a 2010 hyundai sonata. It has been a great,solid car. Also bought a Honda accord a few years back, and it hasn't had a single problem in 3 years. We did have some proplem( transmission failure) with an Altima we bought there a few months later, but found out that is just common with that year make and model. So i dont blame Digital auto for that. Amy was great, friendly, low pressure. I did my research and knew the car had great ratings. I have seen many bad reviews on here lately. I do agree that the attention to detail on the quality of the cars has slipped a little since they have been expanding these last couple of years. But overall I think they sell used cars at a great price. Customers need to do their research about what they are buying. Thanks

9/23/2023 Purchased a used car that was advertised as "Runs like a dream and everything from the engine to the battery is functioning great." There were dash warning lights on that we were told were minor and could easily be addressed. Asking price was $5,995 and we agreed to pay $6,000 total. Upon trying to address the warning lights, we discovered they were not minor, but indicated a major, common brake problem that would cost $3-5k dollars in parts and labor to repair. I immediately contacted the dealer and they responded hesitantly. I told them I was open to several options including repair, reimbursement or return/replacement and they have become unresponsive. As most used cars, this was purchases "as-is", but that is not a blanket protection, because they advertised the car in their own words as "everything is functioning great", which is the condition we bought the car "as-is" but turned out to not be true and it seems that they are refusing to stand by their own advertising.

This is the best dealership I have ever been to. Amy helped with any questions I had, always communicated with what was going on through the whole buying process. Definitely would recommend this place. AMY IS THE BEST SALESPERSON.

I first contacted Amy at Digital on Aug 16th about a Honda Pilot. She was very helpful & friendly. As I couldn’t get there for a few days, I’d totaled my 04 Pilot 6/1 & it was almost a 4hr drive, She did let me know that a man put a deposit down on it the next day. I was sad & she said she would call & let me know if he got his financing or not. She did call me as soon as she knew & I put a deposit hold on it until I could get a ride there!! Super Cool! I told her I’d be there the 23rd & she made sure it was clean & sitting in front of the office when I arrived. My Nephew & I gave it a test drive, I was Thrilled to be able to replace my Pilot. Amy got us through all the paperwork in a Fun & timely manner! I highly recommend Digital Auto & especially Amy!!

The car was advertised as clean as a pin inside and out. Well it wasn't. I made them clean it up before buying it. They did a half-xxx job. I took it to a Garage in Corbin, Ky and spent $816.67 and still have to take it to Hyundai dealer to get it fixed, hopefully. It was not what they advertised.

Best experience I've ever had purchasing a vehicle. Wonderful staff, fair price, didn't take all day and I left without feeling like I'd been completely suckered.

Finance offer nowhere NEAR online offer! The woman onsite that I spoke to, was A STAR! GIVE HER A RAISE!

Great people! Out of state purchase that went really smoothly. They even fixed an issue out of warranty that popped up shortly after buying. This is the place to find your new car!

Jimmie Fox at Digital Auto doesn’t understand financing. I asked a ton of questions before I got there because I recently moved and have had uneven income. I asked if an offer letter for a job I was going to start in less than a week was sufficient. He said yes. Stated multiple times I would have no problem getting a loan if able to prove minimum income of $1500 a month and provide an offer letter (all of which I did). When I got there the car wasn’t ready to be test driven. This delayed getting paperwork started. It took him almost two hours to comprehend my paycheck situation and do simple math in addition to having to call the bank multiple times to ask questions he should have known the answers to. At 4:57 pm I asked if the bank was going to close soon and whether that would be an issue. He stood up, accused me of being rude and told me he refused to sell me the car “the way I was acting.” We wasted 6 hours of driving round trip trying to buy this car because that guy didn’t know how to do his job and decided to be an xxxxxxx.