Reviews
Amazing and prompt service times.
Amazing and prompt service times. Very attentive employees in every department I interacted with during my visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From the moment we walked in, we were greeted with
From the moment we walked in, we were greeted with exceptional customer service. Everyone was friendly, efficient and professional. We had the best experience with Harvey in sales and Derek in finance. We couldn’t have asked for a better first exposure to the Subaru family!! So happy we joined. Special shout out to Casey for saying “hi” and making sure we had 100% satisfaction before we left the dealership. We can’t wait to come back for our 2nd Subaru in the near future 😊
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
NELSON.JL, Thank you so much for taking the time to endorse your Five Star Subaru sales team. We are focused on customer satisfaction even after the sale. Please stop by or call 817-438-1700 if you need our vehicle advice. We want to make certain you fully enjoy your Subaru. Congratulations! Best regards, David Cheney, General Sales Manager
The entire staff was very helpful and friendly.
The entire staff was very helpful and friendly. Mr. Cooper worked very hard to find the car to meet my needs. I also liked the tour of the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
COOPERLEA, We are so excited to know your shopping visit at Five Star Subaru went so well. Darrell is a seasoned Subaru rep and he and our team are here to help you fully enjoy your new car. Please let us know when you need our advice at 817-438-1700. Congratulations and thank you for your kind endorsement. Take care, David Cheney, General Sales Manager
Excellent service, excellent price, very quick purchase
Excellent service, excellent price, very quick purchase process, i would recommend them very highly . No hassle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gww, We're thrilled you had such an excellent shopping experience at Five Star Subaru. Thank you for your very high recommendation – we truly appreciate it! Let us know if you would like to revisit the features on your car at 817-438-1700. Congratulations and thanks again for choosing our dealership. Best regards, David Cheney, General Sales Manager
Fast and reliable service, friendly and efficient staff,
Fast and reliable service, friendly and efficient staff, everything on time. Waiting area is full of drinks and light meals for customers
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, rdefex, for recognizing Travis and Five Star Subaru. We are focused on customer satisfaction. Should you need vehicle advice or another appointment, please reach Travis or me at 817-438-1700. We are here to help you fully enjoy your car. Thanks again, Jakob Ritter, Service Director
Every single person who assisted me at Five Star Subaru
Every single person who assisted me at Five Star Subaru was incredible. They were all so patient, kind, and knowledgeable. This is my first Subaru, and I'm definitely a fan for life!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, BRYTANI.DAVIS, on your new car from Five Star Subaru. We work as a team at our dealership and we welcome you to call 817-438-1700 for technical or maintenance advice any time. We are focused on your helping you fully enjoy your first Subaru. Thank you for your business and endorsement. Best regards, David Cheney, General Sales Manager
I was able to get My vehicle in and out in no time , They
I was able to get My vehicle in and out in no time , They even washed it for Me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, cooper75067, for endorsing the Five Star Subaru service center. Whenever you need vehicle advice or another appointment, please reach our advisors at 817-438-1700. We are here whenever you need our knowledge or expertise. Safe travels and thanks again, Jakob Ritter, Service Director
Purchased a Subaru Crosstrek at this dealership and had
Purchased a Subaru Crosstrek at this dealership and had my first service appointment. Both were very favorable experiences.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sarah, Thank you so much for your loyal business at Five Star Subaru. Both our sales and service teams are grateful to help you. Should you need vehicle advice, please call 817-438-1700. We want you to fully enjoy your Crosstrek. Thanks again, Jakob Ritter, Service Director
Waiting area lovely.
Waiting area lovely. Staff helpful and go above and beyond to answer all questions. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, 65jackp, on your new car from Five Star Subaru. We appreciate knowing you found our accomodations enjoyable and that Rikko and our staff took such good care of you. Should you have questions about your Subaru, please call 817-438-1700. We want to make this your best driving experience. Thank you for your endorsement, David Cheney, General Sales Manager
Everyone was awesome!
Everyone was awesome! Glad I went there. I was able to handle most of the process through phone communication! Which was a plus for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
KATRINKA5, Thank you so much for shopping at Five Star Subaru! It is great to hear our processes worked well for you. Don't hesitate to reach Derek, David, or me at 817-438-1700 with questions about your new car. We are now focused on your driving journey. Take care, David Cheney, General Sales Manager