Reviews
Write a reviewBuying a Dodge Journey at Anderson dodge
I was very impressed by how polite they were. I wasn?t sure I was going to buy anything that day because I wasn?t sure how my credit was. They worked with me and talked me through every thing it was amazing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shannon Ellison, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
It was a pleasure to work with Melissa in the purchase of...
It was a pleasure to work with Melissa in the purchase of my car! She seemed just excited about my car as I was and not pushy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Repaired
Transmission went out while traveling thru Grand Island on a Saturday night. Had vehicle towed to Anderson dodge dealer . On Monday was told the problem and eventually during the week got a loaner vehicle that we could use. Three weeks later we got our vehicle back. We worked with a Travis in the service department who was the most courteous person.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hour and 45 for oil change
I had a reservation for oil change. I seen them take my truck out of the bay still took 30 min to come get me. One hour and 45 minutes for an oil change is terrible. New take over, very unorganized. Not like the new owners are new to the job.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike Saldecki, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for leaving feedback. Please reach out to us at (308) 384-8300 so we may identify ways to improve your experience.
Tier 1 Service
Always a pleasure to work with FCA whether buying or selling a vehicle. Staff is always helpful and make transactions easy! Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service window motor
Did a good job and made sure it was right before it went out the door.Didn't try to sell me on extras which will xxxx me off
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From sales to service they have Great service and a...
From sales to service they have Great service and a friendly staff, a place u feel at home, worth 5 Stars definitely! Thank you all!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchasing
Nick made the process super easy and fast. I was out within 2 hours. Got the car of my dreams
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Zachary General Manager Jeff.Zachary@gyautogroup.com
David
Jennifer was awesome to work with! She was friendly and knowledgeable. I appreciated her “no pressure” approach! I would gladly recommend her to others who may be looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Jeff Zachary General Manager Jeff.Zachary@gyautogroup.com
Oil change
Fast and on time! Thank You! Loved the service suggestions also! The staff are friendly and kind! Waiting area is nice and welcoming! Thank You!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair