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McGovern Chrysler Jeep Dodge Ram

(1,864 reviews)
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award

Reviews

(1,864 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGovern Chrysler Jeep Dodge Ram from DealerRater.

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Amazing Quick Service

In & Out! Outstanding Service My Service writer was Loan Pham, she is by far on top of her A Game. She greeted me as soon as I pulled and made sure my vehicle would go right in. I emailed her asking for an appointment and she very quickly responded with a date & time - she also called me letting me know my vehicle was all set. I would highly recommend Loan at McGovern CJDR.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Amazing service.

Highly recommend this dealership . Fast and easy going and helpful team. Amazing service . Good recommendations. Teamwork is awesome . Only messing loaner cars until it finish but it’s okay it’s not a huge time to wait .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Easy service this morning

East in and out this morning for my service. I made a reservation online and was at work an hour later. Appreciate the clean waiting room with bottled water and Wi-Fi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Outstanding service advisor.

Today my service advisor Loan Pham. She greeted me soon as I pulled into the service area with a gigantic smile and a very bubbly personality. She asked instantly what my service needs were and got my vehicle right in. Loan kept me abreast of the progress on my vehicle and sent me an email when my vehicle was ready. After the paperwork was completed she walked me out to my vehicle and pulled it out into the parking lot for me. She’s very helpful and she’s a credit to your organization.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent

So nice and efficient. Was able to squeeze me in right away. Always helpful and never over bill or make you get anything you don't need. Great place to go for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Highly recommended

Incredible customer service - always enjoy bringing my car there for a standard service check up and Ken is excellent. Quick and reliable service and they’re always willing to help with any issues or questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good service getting me in no waiting everyone was

Great customer service the lady that assisted me was very helpful answering all my questions .She was mindful of my time while waiting for my car to be repaired

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing service shehshehhehehewjeuydbenelkehehbem

My rep was amazing. He made sure all my concerns answered and helped resolve my problem soon as I had to leave early. Thank thank thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Satisfied Customer

I received amazing customer Service. Staff is very friendly and helpful and explained everything step by step and made sure that I understood everything. I am very satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Quick, friendly and organized. The person who helped me was quick to respond and very nice. I’ve like using McGovern and am leasing another vehicle through them. So is my daughter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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