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McGovern Chrysler Jeep Dodge Ram

(1,863 reviews)
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award

Reviews

(1,863 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGovern Chrysler Jeep Dodge Ram from DealerRater.

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McGovern Jeep

Outstanding service, fast, pleasant. Everything was explained in fully detail. Nice are for waiting. Was walked to the car when swrvicw was done. Love McGovern and Jeep

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience

Great experience, friendly staff, great customer service, service was scheduled easy and performed on time. Unfortunately recall parts was not available, but was not fault of dealership. They will notify when it will be available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome customer experience

Great customer experience. The drop off process was painless, and they always offer you a ride home if you need it. Great communication via phone and text regarding work to be done. I highly recommend this service center!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

Ken was excellent and kept me updated on the progress on my car. Will return again!! But hopefully not for a while!! Thank you and Happy Holidays.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Excellent service provided by Loan. Thank you for all your help Brought in my car for service and everything was taken care of in a timely manner with great communication

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Outstanding service at McGovern Jeep lead by Loan

Had a problem with my 2020 Jeep Wrangler not starting on successive nights. Called Quirk Jeep where I bought the Jeep and they couldn’t service my Jeep for 2 weeks told me to call another dealership. I called McGovern and they helped. Loan Pham was incredible service rep. She got my Jeep up and running within hours with a new battery. Also under warranty. I won’t do service with Quirk anymore and McGovern has a new happy customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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This place sucks xxx.

Over 3 months ago I went in for body work, (insurance paid), the brand new nose they put on my car was all scratched up. They said not worry there is sticker that will cover the scratches. Three months later haven’t heard a word. Today they for no reason changed my back brakes and rotors. All I went in for was front brakes and rotors. They tried to charge me for work I didn’t even ask for. Do not go here. Nobody here knows how to do their job.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best Autobody shop in the area

I've used their autobody shop three times. Every time, the work was done in a timely way, with friendly and professional service, and the car looks beautiful afterwards. Special bonus--they detail the inside and polish/buff the whole outside of the car before returning it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Great service. Had an urgent need prior to a holiday weekend. Great communication and working around my schedule. All work completed quickly and on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good service

Very helpful and speedy for a basic service of our car. Staff was friendly and communicative. Would recommend them to others for service of car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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