Reviews
McGovern Jeep
Outstanding service, fast, pleasant. Everything was explained in fully detail. Nice are for waiting. Was walked to the car when swrvicw was done. Love McGovern and Jeep
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience
Great experience, friendly staff, great customer service, service was scheduled easy and performed on time. Unfortunately recall parts was not available, but was not fault of dealership. They will notify when it will be available.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome customer experience
Great customer experience. The drop off process was painless, and they always offer you a ride home if you need it. Great communication via phone and text regarding work to be done. I highly recommend this service center!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
Ken was excellent and kept me updated on the progress on my car. Will return again!! But hopefully not for a while!! Thank you and Happy Holidays.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Excellent service provided by Loan. Thank you for all your help Brought in my car for service and everything was taken care of in a timely manner with great communication
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding service at McGovern Jeep lead by Loan
Had a problem with my 2020 Jeep Wrangler not starting on successive nights. Called Quirk Jeep where I bought the Jeep and they couldn’t service my Jeep for 2 weeks told me to call another dealership. I called McGovern and they helped. Loan Pham was incredible service rep. She got my Jeep up and running within hours with a new battery. Also under warranty. I won’t do service with Quirk anymore and McGovern has a new happy customer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This place sucks xxx.
Over 3 months ago I went in for body work, (insurance paid), the brand new nose they put on my car was all scratched up. They said not worry there is sticker that will cover the scratches. Three months later haven’t heard a word. Today they for no reason changed my back brakes and rotors. All I went in for was front brakes and rotors. They tried to charge me for work I didn’t even ask for. Do not go here. Nobody here knows how to do their job.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Best Autobody shop in the area
I've used their autobody shop three times. Every time, the work was done in a timely way, with friendly and professional service, and the car looks beautiful afterwards. Special bonus--they detail the inside and polish/buff the whole outside of the car before returning it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Great service. Had an urgent need prior to a holiday weekend. Great communication and working around my schedule. All work completed quickly and on time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good service
Very helpful and speedy for a basic service of our car. Staff was friendly and communicative. Would recommend them to others for service of car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase