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McGovern Chrysler Jeep Dodge Ram

(1,863 reviews)
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award

Reviews

(1,863 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGovern Chrysler Jeep Dodge Ram from DealerRater.

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Excellent Service

Excellent service and great customer service. Not a long wait and car is running like new now. Highly recommend this dealer and we have been taking our cars here for years now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate you taking the time to share your feedback. We hope you’ll come and see us again soon!

Customer Service

I drive out of my way to have my RAM serviced at McGovern. The Service Writers are always professional and courteous. They have always been very thorough and ready to give you a friendly response to all your questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for choosing McGovern! We're glad we were able to provide a great experience for you... Please let us know how we can best assist you in the future!

Maintenance /new battery

Michael was very helpful, kept me posted on the services required for the Jeep and when it would be ready plus no surprise in the final invoice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much for sharing your experience with us and sharing your good vibes. We're happy that you're happy, and we're looking forward to your next visit.

Excellent communication and service

I had my 2014 Jeep Wrangler services here recently and was impressed by the service rep’s knowledge of the car and advice about what it needed. It was a great experience all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for placing your trust in us and your willingness to share. I'm so glad we were able to help you feel comfortable.

Buying my used car!

The service was great, the buying process was very easy and great. I recommend going here for anyone looking for a car. Thank you McGovern!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for all the stars and your kind words! We really appreciate it and we really appreciate having you as a customer!

New car purchase

My new truck purchase was an overall great buying experience! My salesman John Murphy is very knowledgeable about the vehicles, all the options and friendly to deal with from start to finish!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for all the stars and your kind words! We really appreciate it and we really appreciate having you as a customer!

Jeep wrangler

Great people to deal with. They helped me when another dealership wouldnt. Emile and Jessica made a frustrated buyer into a happy buyer. Mcgovern Jeep #1

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for all the stars and your kind words! We really appreciate it and we really appreciate having you as a customer!

Great!

After an awful experience in another dealership it was a breath of fresh air! Highly recommend it! Everyone was super noce and the recommendation of services seem actually genuine and not like they just want your money

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing McGovern! We're glad we were able to provide a great experience for you... Please let us know how we can best assist you in the future!

Painless

Great place to go . Honest , fast responding and understanding. Everyone is nice and caring. Very safe with the pandemic. I’ve serviced for years .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate you taking the time to share your feedback. We hope you’ll come and see us again soon!

First Service on New Truck

Really great experience...dropped off the truck without any hassle...paid via the phone app awesome exp. Pickup was simple and my rep Kenneth was very easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks so much for sharing your experience with us and sharing your good vibes. We're happy that you're happy, and we're looking forward to your next visit.