Reviews
Great place
Easy and friendly service that starts with the appointment process, the communication and quality of service. I have already recommended them to other people. Great place for purchase and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Review
Kat was an excellent service rep. Very knowledgeable and courteous. I had a few coupons that could be used for payment, and she was able to determine which was best for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Too pushy!
They let you check out the new cars but they are super pushy when it comes to trying to get you to sell your car to them. They only really care about getting you in to one of their newer cars and getting you out of your old car instead of trying to get your car fixed properly.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anthony in Service is the best
Service representative Anthony was very good. Anthony kept me updated and explained what needed to be done before just doing it. Pleasant waiting area. Very good service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service on used vehicle
Kat is a great service rep. Was very clear and concise. Maintained great communication throughout the process. Quality of work was exceptional as well. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Customer Service
This was the best car buying experience ever for me. I've bought a few cars over the years but James made my experience ideal. It was painless experience and fun at the same time. James know's exactly what you are looking for even before you give him the full details. Almost like a psychic lol. I definitely would recommend McGovern to find your next vehicle. Thanks James..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Perfect Service for the day
Today's service was perfect but only perfect because I had a prior call with Anthony who helped me with my expectations and then tje service just seamlessly fell into place with the quality that I am used to from this dealership. They get an A+ for the day. The service person receiving the initial phone calls though is pleasant but needs some extra training and quickly.Feel free to reach out to me for details if you wish. I do not hold this against her. She is sweet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service department is excellent.
Every time I have come to the service department, they have always been courteous, friendly, and very helpful. If there is an issue of any kind, they are quick to communicate it. Thumbs up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
LOVE this dealership
The best dealership around, friendly staff, I purchased my 2018 elentra from Colson, he took his time to let me test drive many cars before choosing this one. He made my first car purchase smooth and easy. I always take my car back there for service, great communication and timely. Highly recommend asking for Kat Berry ad your service advisor, she is knowledgeable, helpful, and friendly. She explained everything in a way I could understand and offered me snacks and a beverage while I waited for my car. Will never go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Deal with Peter !!
Peter is an absolutely great guy to deal with. Very trustworthy and my family has been doing business with him for over 30 years. I couldn’t rate anyone higher !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase