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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(2,004 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGovern Hyundai from DealerRater.

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Samantha was super helpful and she gave me a $20 dollar

Samantha was super helpful and she gave me a $20 dollar credit when the price came out to more than the quote.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're delighted to hear that Samantha was able to assist you and provide a credit at McGovern Hyundai Brockton. Thank you for sharing your experience with us!

The service department from McGovern Hyundai are

The service department from McGovern Hyundai are dedicated and strive for excellence. Despite a minor setback the day of the appointment, Anthony explained clearly the situation and offered a replacement, which I may consider later. I was too tired to think. Again, thank you for your quality and dedication to customer satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for recognizing the dedication of our service department at McGovern Hyundai Brockton. We're glad Anthony could assist and provide clarity during your visit, even with a minor setback. We appreciate your understanding and look forward to serving you again in the future!

Everything was done in a timely manner.

Everything was done in a timely manner. Everyone was very friendly and professional. I would recommend McGovern Hyundai any day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ruth, thank you for recommending McGovern Hyundai Brockton! We're glad to hear that our team provided friendly and professional service. We appreciate your support!

Excellent communication.

Excellent communication. Always lets you know what they find and explains necesssary and nicr to do work so you can decide.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to hear that our team at McGovern Hyundai Brockton provided excellent communication and kept you informed throughout the process. Thank you for sharing your experience with us!

Ms Samantha Hyundai Brockton Ma, service department,

Ms Samantha Hyundai Brockton Ma, service department, whenever I visit for any type of service on my car, always receive high quality and exceptional service. She is always attentive to my needs and absolutely very courteous. Clean and comfortable environment. I won’t hesitate for a second to recommend anyone who is in the market to purchase a vehicle or need service on their present one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Winston, thank you for sharing your positive experience with Samantha and the McGovern Hyundai Brockton team! We're delighted to know that our service department consistently meets your expectations. We appreciate your recommendation and look forward to seeing you again!

They took great care of me.

They took great care of me. Wasn’t there long got me in and out !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jordan, it was our pleasure to assist you in such a timely and efficient manner! Thank you from all of us here at McGovern Hyundai Brockton!

Samantha was very helpful and communicative regarding my

Samantha was very helpful and communicative regarding my vehicle. I never regret taking my vehicle in for services or repairs at McGovern Hyundai in Brockton. Thank you Samantha!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Cristiana, we're delighted to hear that Samantha provided such helpful service at McGovern Hyundai Brockton. Thank you for trusting us with your vehicle needs!

Doug was a very attentive dealer, answering my many

Doug was a very attentive dealer, answering my many questions without being too aggressive or impatient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mary, we're delighted to hear that Doug provided attentive service during your visit to McGovern Hyundai Brockton. Thank you for sharing your experience with us!

Just had my car serviced at McGovern Hyundai and service

Just had my car serviced at McGovern Hyundai and service was awesome from pulling into the garage to leaving Robert in service was awesome, excellent attitude, excellent Communication very reassuring let me know what was happening all day, it was an awesome experience, I would return anytime to have my car serviced here !! Thank you Robert for being so professional and Thank you Service Team for your awesome work !! Diane/Al Moniz 😀

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Diane, we're delighted to hear that Robert and the service team at McGovern Hyundai Brockton provided you with such a positive experience. Thank you for sharing your feedback, and we look forward to seeing you again!

I had the pleasure of dealing with Robert in service

I had the pleasure of dealing with Robert in service after having a terrible start to my day. My vehicle was towed to the dealership for a flat due to the wheel lock was damaged. I conveyed my concerns and wants to Robert and he jumped right on it and got it accomplished in a timely manner. Thanks to Robert once again and for being very Professional, he is definitely a great asset to the McGovern dealership in Brockton.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dana, we're glad to hear Robert turned your day around and provided excellent service at McGovern Hyundai Brockton. Thanks for sharing your experience!