Reviews
purchase of cadillac
Mike B was our salesman, exceptional as always. This will be our 3rd Cadillac purchased from Colonial (Olsen) Cadillac. Alex and Mike were terrific to deal with and made the transition seamless. Thank you both for a positive buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Debbie Hoey, we're so glad that we were able to go above and beyond your expectations! Thank you for your loyalty!
Colonial Cadillac
The service was excellent fast and on time. Would recommend this dealer anytime.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John Sexeny, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks for your recommendation!
Terry Peters
Colonial Cadillac was a please to do business with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Terry Peters, thank you; we appreciate your feedback! We look forward to assisting you again in the future.
Satisfied Customer
Gary Carman has done a great job insuring my tire problem was resolved to my satisfaction. Had issues with previous owner related to the sale of my vehicle but Gary has restored my confidence in Colonial Cadillac as the type of dealer I would be happy doing future business with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joseph Doyon, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
Dr. Diana Galluzzo
Creative financing allowed me to acquired my new 2018 XT5 SUV and keep payments within my budget. Well done. thanks, Dr. Diana
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dr. Diana Galluzzo, thank you so much for your high rating! Enjoy your new vehicle!
Emergency Battery Replacement
Service Manager Mr Carman provides personal top notch personal attention and stays in touch during the service process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David Diperna, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!
Cafeteria Manager
Excellent. All Associates are exceptional, especially Peter and Denise.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Chris, thank you so much for your positive comments about Colonial Cadillac! We do hope we can be of assistance in the future. Take care!
2014 srx
john bradly is always very attentive to our needs service has always been great
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steven Morganelli, thank you so much for the positive review! We look forward to your next visit! Take care!
Service
The service I experienced was excellent. The employees were very helpful and polite. They new exactly what the problem was with my Cadillac and repaired the problem efficiently and quickly. I did not experience any prolonged explanations about the problem. The service department new exactly what the problem was and repaired it in a timely manner. I received a loan car to get me back to work and I didn't have to depend on anyone to pick me up
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda Tremblay, thank you for your kind review; we are happy to pass along your comments to the team here at Colonial Cadillac! If you have any further questions, please give us a call. We're always happy to help!
Susan Hawes
Hi Brett- I just want to inform you that I was treated like a bought a 65000$ car. Of course I did not. Randy and Alex were wonderful,kind sociable and very professional.I feel confident at Colonial for service as well. My 2012 CTS Coupe has been serviced there and I have been happy with it all. Thank you and Happy New Year to all of you. Susan hawes
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase