Reviews
Always get great service,and able to get timely appointments. Renata is so honest and helpful!
Always get great service,and able to get timely appointments. Renata is so honest and helpful!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you trusting us with your Cadillac XT5 service. It’s great to hear you enjoyed timely appointments and that Renata was honest and helpful. Please reach out whenever your vehicle needs attention. Alex Rogers General Manager 781-935-7000 [email protected]
John and team were very responsive and great to work with! I purchased a car from Minneapolis without seeing it and it was exactly what I wanted and shipping was seamless. Very happy with how it turned out!
John and team were very responsive and great to work with! I purchased a car from Minneapolis without seeing it and it was exactly what I wanted and shipping was seamless. Very happy with how it turned out!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled your remote purchase from Minneapolis went smoothly and that your Cadillac arrived just as you wanted. Thank you for trusting us with the shipping process. We look forward to assisting you again in the future. Alex Rogers General Manager 781-935-7000 [email protected]
It was a pleasant experience to deal with colonial Cadillac. I would refer friends and family to that dealership.
It was a pleasant experience to deal with colonial Cadillac. I would refer friends and family to that dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled you had a pleasant experience, and we appreciate you recommending us to friends and family. Enjoy your Cadillac CTS! Alex Rogers General Manager 781-935-7000 [email protected]
Outstanding service and communication about my vehicles needs and updates. Clean, pleasant waiting area w refreshments
Outstanding service and communication about my vehicles needs and updates. Clean, pleasant waiting area w refreshments
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear our communication and service updates kept you well informed. It’s great to know the waiting area and refreshments made your visit more comfortable. Thank you for trusting us with your Cadillac VISTIQ, and we look forward to assisting you again. Alex Rogers General Manager 781-935-7000 [email protected]
You have a wonderful service department. They are very accommodating kind curious always. I have recommended your dealership to my friends and fellow employees. Thanks. Dr. Desai.
You have a wonderful service department. They are very accommodating kind curious always. I have recommended your dealership to my friends and fellow employees. Thanks. Dr. Desai.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear our Cadillac service team was accommodating and attentive. Renata and the service staff appreciate you recommending us to your friends and colleagues. Thank you for choosing us. Alex Rogers General Manager 781-935-7000 [email protected]
I encountered friendly and professional people at Colonial, who made a trade-in and purchase simple and swift. I couldn’t have asked for better.
I encountered friendly and professional people at Colonial, who made a trade-in and purchase simple and swift. I couldn’t have asked for better.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for noting how our friendly and professional team kept your trade-in and purchase simple and swift. Congratulations on your used Lincoln and enjoy every drive. Alex Rogers General Manager 781-935-7000 [email protected]
Always able to get an appointment. Staff friendly courteous and knowledgeable, always get great service.
Always able to get an appointment. Staff friendly courteous and knowledgeable, always get great service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting how easy it is to schedule service and the friendly, knowledgeable care from our team. Renata will be pleased to hear you appreciate the attention and expertise during your Cadillac XT5 service visits. We look forward to your next appointment. Alex Rogers General Manager 781-935-7000 [email protected]
My 5/12/26 appointment at Colonial Cadillac in Woburn was Great. Kudos to Peter, Denise, and Jim (i.e., the most recent addition to the Service Department) for their professional and welcoming approach to customers and to their diligence in assuring customer satisfaction. Dr. D. on 5/19/26
My 5/12/26 appointment at Colonial Cadillac in Woburn was Great. Kudos to Peter, Denise, and Jim (i.e., the most recent addition to the Service Department) for their professional and welcoming approach to customers and to their diligence in assuring customer satisfaction. Dr. D. on 5/19/26
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we’re delighted Peter and Denise offered a professional and welcoming approach during your Cadillac XTS service. Their diligence in ensuring everything met your expectations means a lot to us. We look forward to your next visit. Alex Rogers General Manager 781-935-7000 [email protected]
We love Colonial Cadillac. Great customer service and excellent repair service. We have been going there for many years.
We love Colonial Cadillac. Great customer service and excellent repair service. We have been going there for many years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your Cadillac over the years. We're pleased to know our service team consistently provides reliable repairs and friendly assistance. Alex Rogers General Manager 781-935-7000 [email protected]
Everyone was very helpful. They made the whole experience much easier than I had expected. I had an Uber ride home and back again that made my whole experience a lot better.
Everyone was very helpful. They made the whole experience much easier than I had expected. I had an Uber ride home and back again that made my whole experience a lot better.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear the team made your Cadillac XT5 service appointment smooth and that the Uber rides added extra convenience. Thank you for sharing your experience. We look forward to assisting you again. Alex Rogers General Manager 781-935-7000 [email protected]