Skip to main content

Crown Acura

(377 reviews)
Visit Crown Acura
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice and Terms and Conditions . Consent is not required to purchase goods and services.

New (216) 647-0742 (216) 647-0742
Used (216) 647-0694 (216) 647-0694
Service (216) 313-9816 (216) 313-9816

Inventory

See all 153 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since November 2016.
Crown Acura serves drivers of the greater Cleveland area with premium service for luxury Acura vehicles. Our certified sales specialists and repair technicians work hard to make sure you have the best experience possible. We proudly serve drivers of the Brook Park Middleburg Heights Strongsville and North Olmsted areas.We offer an impressive selection of both new vehicles and Certified Pre-Owned Acura options for you to choose the perfect luxury vehicle that works for your lifestyle and your budget. You can browse many styles and available trim levels on our lot.

Service center

Phone number (216) 313-9816

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(377 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Acura from DealerRater.

Want to share your experience with this dealership?

Write a review

I had a great experience at Crown Acura! Everyone was helpful and made me feel comfortable and at ease especially as a woman buying a car! Kudos to Colin, Jason, Vince, and Jim! A+++++

I had a great experience at Crown Acura! Everyone was helpful and made me feel comfortable and at ease especially as a woman buying a car! Kudos to Colin, Jason, Vince, and Jim! A+++++

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Matthew was patient and was very attentive to my questions. He was a pleasure to work with.

Matthew was patient and was very attentive to my questions. He was a pleasure to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
4 people out of 4 found this review helpful. Did you?
Yes No
Show full review

I had a great experience working with Matthew at Crown Acura throughout the entire process of getting my Acura Integra. He was extremely helpful, responsive, and willing to go the extra mile to make everything come together. What I appreciated most was how he continued exploring different options to help me find the car with the exact specifications I wanted. He was very communicative throughout, which made the entire experience of getting a new car feel easy and pleasant. I really appreciate all of the time and effort Matthew put into helping me, and I would definitely recommend working with him!

I had a great experience working with Matthew at Crown Acura throughout the entire process of getting my Acura Integra. He was extremely helpful, responsive, and willing to go the extra mile to make everything come together. What I appreciated most was how he continued exploring different options to help me find the car with the exact specifications I wanted. He was very communicative throughout, which made the entire experience of getting a new car feel easy and pleasant. I really appreciate all of the time and effort Matthew put into helping me, and I would definitely recommend working with him!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
7 people out of 7 found this review helpful. Did you?
Yes No
Show full review

Excellent experience! Matthew was very professional, thorough, and the whole atmospere at Crown Acura dealership was very relaxed and top notch. I appreciated zero sales pressure, discussion transparency, and a clear articulation of the process, the vehicle options, financing options, and pure professionalism end-to-end. Very impressed, thank you!

Excellent experience! Matthew was very professional, thorough, and the whole atmospere at Crown Acura dealership was very relaxed and top notch. I appreciated zero sales pressure, discussion transparency, and a clear articulation of the process, the vehicle options, financing options, and pure professionalism end-to-end. Very impressed, thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
4 people out of 4 found this review helpful. Did you?
Yes No
Show full review

Bought a certified 2024 Acura RDX it wasThe best car buying experience I’ve ever had!! Worked with Matt Dodok a Phenomenal individual very knowledgeable and helpful , not pushy at all!!! And even the owner of the dealership, Mr. MacClean Took time out and sat with us and chatted and worked with the deal 👍it just made it so personable and professional it blew me away!!! Would highly recommend Crown Acura To buy your next Acura!!

Bought a certified 2024 Acura RDX it wasThe best car buying experience I’ve ever had!! Worked with Matt Dodok a Phenomenal individual very knowledgeable and helpful , not pushy at all!!! And even the owner of the dealership, Mr. MacClean Took time out and sat with us and chatted and worked with the deal 👍it just made it so personable and professional it blew me away!!! Would highly recommend Crown Acura To buy your next Acura!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
4 people out of 4 found this review helpful. Did you?
Yes No
Show full review

Might be the best car buy experience I have ever had. Matthew Dodok was a knowlegable salesperson and great communicator. I left the lot with my new vehicle knowing all the features and benefits. #1 dealership in my view. Sales Matthew Dodok , Jim Campo in finance and owner, Colin MacLean. Made me feel welcome, like buying from a best friend. 10/10 experience!

Might be the best car buy experience I have ever had. Matthew Dodok was a knowlegable salesperson and great communicator. I left the lot with my new vehicle knowing all the features and benefits. #1 dealership in my view. Sales Matthew Dodok , Jim Campo in finance and owner, Colin MacLean. Made me feel welcome, like buying from a best friend. 10/10 experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
3 people out of 3 found this review helpful. Did you?
Yes No
Show full review

If you’re looking for a seamless and stress-free car-buying experience, I highly recommend working with Matthew Dodok. From start to finish, the entire process was handled with a level of professionalism and care that is rare to find. Every communication was timely and clear. I never felt rushed, yet the process moved along efficiently because they were so well-prepared. It felt like I was working with a consultant rather than a "salesperson." He took the time to understand exactly what we were looking for without any high-pressure tactics. What I appreciated most was the time spent after the paperwork was signed. Matthew sat with me in the vehicle to thoroughly explain and help set up the safety systems, radio functions, and convenience options. I drove off the lot feeling completely confident in how to use every feature of my new car. The entire experience at Crown Acura, from meeting the dealership's President, Colin MacLean, and Business Manager Jim Campo, to the people prepping the vehicle, was extremely pleasant and professional. If you want someone who is knowledgeable and truly cares about your experience, even after the keys are handed over, definitely ask for Matthew Dodok!

If you’re looking for a seamless and stress-free car-buying experience, I highly recommend working with Matthew Dodok. From start to finish, the entire process was handled with a level of professionalism and care that is rare to find. Every communication was timely and clear. I never felt rushed, yet the process moved along efficiently because they were so well-prepared. It felt like I was working with a consultant rather than a "salesperson." He took the time to understand exactly what we were looking for without any high-pressure tactics. What I appreciated most was the time spent after the paperwork was signed. Matthew sat with me in the vehicle to thoroughly explain and help set up the safety systems, radio functions, and convenience options. I drove off the lot feeling completely confident in how to use every feature of my new car. The entire experience at Crown Acura, from meeting the dealership's President, Colin MacLean, and Business Manager Jim Campo, to the people prepping the vehicle, was extremely pleasant and professional. If you want someone who is knowledgeable and truly cares about your experience, even after the keys are handed over, definitely ask for Matthew Dodok!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Matthew was so easy to work with and incredibly knowledgeable. By far the best car buying experience!

Matthew was so easy to work with and incredibly knowledgeable. By far the best car buying experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
8 people out of 8 found this review helpful. Did you?
Yes No
Show full review

My experience at Crown Acura was excellent. Matthew made the process of transition from a Honda lease to an Acura lease seamless and extremely easy. He is very knowledgeable, friendly, kind, and professional. I was so happy to have such a smooth process and I love my new ADX!

My experience at Crown Acura was excellent. Matthew made the process of transition from a Honda lease to an Acura lease seamless and extremely easy. He is very knowledgeable, friendly, kind, and professional. I was so happy to have such a smooth process and I love my new ADX!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
11 people out of 11 found this review helpful. Did you?
Yes No
Show full review

Matthew Dodok was great, very professional. His customer service was outstanding. He took the time to explain everything, all the controls and features and made sure I felt comfortable with them. He went above and beyond. I never felt any pressure and the whole process was smooth and easy. I would highly recommend Michael and Crown Acura!

Matthew Dodok was great, very professional. His customer service was outstanding. He took the time to explain everything, all the controls and features and made sure I felt comfortable with them. He went above and beyond. I never felt any pressure and the whole process was smooth and easy. I would highly recommend Michael and Crown Acura!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
18 people out of 18 found this review helpful. Did you?
Yes No
Show full review
See all 377 reviews

Related searches near you