Crown Acura

Very disappointed with crown acura, have a recall on my vehicle for more than 2 years now and they did not fix it. First they say that they dont have needed parts, then I took an appointment six months in advance and they called one day before the appointment saying that they have to push it one more month, then they did the same thing again one day before the appointment saying they are backed up and unable to fix the recall. I do not trust this dealer anymore as they cant keep appointment booked MONTHS in advance. The customer is paying the price of their lack of planning.

This is the second car we’ve bought from Sean Pontikos at Crown. He always makes us feel comfortable and at ease. He never puts pressure on us to make a deal and gives us his honest opinion and great advice! We highly recommend Sean!

My experience at Crown Acura was truly exceptional. From walking in just to ask a few questions, to coming in the very next day to close on a new car, Matthew and Acura was helpful every step of the way. Never once did he try to “hard sell” me. Just answered all my questions with enthusiasm and honesty. I was looking for a great car buying experience and Matthew was able to give that. Wouldn’t ask for a better way to purchase a car.

Crown Acura makes a vehicle purchase seamless and simple. Sean Pontikos has been my go to guy evey time. His calm demeanor and professionalism enhances the purchase experience. Everything is in place on delivery day due to his preparation so it is only minutes rather than hours to finish the deal Thank you Sean!!! This dealership's amenities and staff are 1st class.

The experience was quick, easy and straight forward. No nonsense, they value your time. We have purchased from Crown in the past and that was why we returned.

What an outstanding dealership with outstanding personnel! We had been shopping for a few months without satisfaction and sadly not good experiences elsewhere. I highly recommend shopping and buying from this dealership. Our salesman Mathew was friendly interested in our satisfaction abd knowledgeable and allowed every opportunity for us to be sure about our purchase. The GM was also wonderful to finalize buying our car with ! We could not be happier with the professional experience! They care and give you honesty knowledge and integrity. I give this dealership a huge five star rating and wish I could do more to say Thank you!!! Don’t waste your time going anywhere else!

We visited Crown Acura after seeing an MDX online, Sean was helpful, patient and informative. The customer service he provided exceeded our expectations. We were there less than an hour to purchase the vehicle. We picked up the car a few days later. Sean was ill so Matthew provided delivery again with outstanding customrer service. My sister loved my car so much she went to Crown and purchased an MDX two days later! Will definitely recommend Sean and the Crown Team!

I visited Crown Acura from out of town after seeing two RDX's online that I wanted to test drive. Crown Acura had exactly what I was looking for and it was worth the hour- and forty-five-minute drive to get there. I spoke with Matthew Dodok on the phone initially to set up the test drive and he had the vehicles ready when I arrived. He took the time to explain every detail and answer every question to make my experience the best it could be. It was a very relaxing and enjoyable experience--no pressure or high sales talk. From that initial phone call to signing the final paperwork, the entire Crown Acura team was friendly, knowledgeable and professional. Thank you to the entire Crown Acura team. Bravo!

I recently purchased an Acura RDX from Sean P. The process was very easy and exceeded my expectations. Sean explained everything to me about the vehicle and help with the settings. If you are in the market for an Acura, I highly recommend Sean P. and Crown Acura dealership.

I had my Acura ILX 2022 3 years ago through Crown Acura with the help of Sean P. who was courteous, knowledgeable and supportive. Based on that great experience! I visited this year as well and with the help of Sean P. was able to get another lease for the Acura Integra 2025. It was another great experience for me which I highly recommend!