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Tom Hodges Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (149 reviews)
Visit Tom Hodges Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (301) 880-0867 (301) 880-0867
Used (301) 880-0157 (301) 880-0157
Service (301) 880-0158 (301) 880-0158

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (149 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Hodges Mitsubishi from DealerRater.

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Terrific

We have had many dealings with Tom and would not consider any other dealership. He deals with honesty and fairness and always finds exactly what we want within the price range we state. He and his team are incredibly responsive and friendly. Tom Hodges Auto Sales is a wonderful place with which to work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for being such a great longtime customer! We really appreciate it! I would like to thank you for sharing this great review about our dealership! We look forward to serving you for many years to come! Thanks again! Tom

Reliable, Friendly, Helpful, Great Cars!

We just purchased our third company vehicle from Tom Hodges over the past 10 years and the reason we keep coming back is because they always seem to find the good cars and they make the buying process very easy! There is so much junk out there on used car lots, but Tom always seems to have the good ones for sale. You can buy any car from them and they will stand by it! The recent addition of their excellent service department allows them to go over their cars front to back to make sure they satisfy their customers. The entire sales team is friendly and helpful, and they all seem to communicate with one another so the whole office knows you and the car you're buying. They also work to maintain relationships with their customers, which is another reason we keep going back to purchase vehicles from them. Thanks for providing a reliable local dealership that we can trust to find good cars and provide great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quick, painless and awesome!

Pat, Bob and Lauren did a great job coordinating each stage of the buying process to keep things moving along swiftly. Tom was beyond fair when evaluating my trade in, which obviously helped in reducing the overall cost. They even negotiated a better rate for me with the bank without me having to ask, Every thing went quickly and smoothly and there was a good deal of laughing and smiling. I am extremely happy with my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hearing that you had “ an extremely happy” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Tom Hodges Auto Sales, we wish you many happy miles in your new purchase. We look forward to serving you for many years to come! Thanks again, Tom

Another Wonderful Car Buying Experience

Today, I had my fourth (4th) car/truck buying experience with Tom Hodges and his personable and professional staff. Each purchase process has been hassle free. The salesmen take time to inquire about how the vehicle will be utilized, in an effort, to assure that you purchase a vehicle that will thoroughly meet all of your needs. Not only have I bought vehicles, but, I have had all of them serviced through Tom Hodges Service Department. Each and every one of my vehicles has been serviced and cared for, as if, it was their own personal vehicle. The loan process is a breeze compared to the way things used to be when purchasing a vehicle. I couldn't be happier with all the experiences I've had with Tom and his staff! AWESOME JOB to all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No pressure salesman they were there to answer our questions

I recently visited Tom Hodges and spoke with Kenny about a car we test drove it and submitted app. They called us when they said they would got us a great credit rate for having poor creidit. When we returned everyone was friendly and helpful we purchased the 06 Grand Marquis and could not be happier with the car .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Grand Marquis! Thank you for taking the time to write about your experience. It is wonderful to hear that Kenny and Lauren in our Finance Dept. were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Thanks again! Tom

Wonderful.

I appreciate the staff (s) of tom and hodges with their customer care,friendliness and quality service I and my wife with my mother inlaw experience from them it's Awesome we appreciate it.more love carollyn Grimm.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a positive review! Your satisfaction is the best reward for our everyday hard work. Please let us know if you need anything. Tom

"Betcha Can't Buy Just One"

A little take on a old Lays potato chip slogan. Well folks i just recently purchased my fifth vehicle from Tom Hodges auto and yes there is a reason i went back five times. They are honest people who treat you like your family, no pressure,always up front about everything. Look at their website all the prices are there, the Carfax and numerous pictures to help you shop, not like some websites with one picture and the dreaded "call for price" which to me tells me you are going to get ripped off. Tom, Pat, Craig and Lauren made my purchase easy as always and when i had a issue on the first day i owned the 2007 Honda Pilot i purchased, John in their outstanding service department took care of the issue immediately. I purchased this vehicle for my Daughter-in-law in Virginia and she is thrilled with the vehicle. So like i said before "Betcha Can't Buy Just One" I won't go anywhere else and if Tom don't have what you want on the lot tell him and he will find it for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

On behalf us all of us at Tom Hodges Auto Sales, I would like to thank you for sharing this great review about our dealership and our team!! We are thrilled that you enjoyed your experience! We will be sharing your feedback with our team and website visitors! Enjoy your new Honda Pilot and please come visit us again soon! Thank you, Tom

No Pressure No Salesmanship

1st time visiting TH. Looking for vehicle for my teenagers. No pressure to buy,etc. Good vibs/friendliness/knowledge from salesman (Ken) helping us and the Sales Mngr. (Pat). I ended up pruchasing a BMW X3; TH acquired better financing than my CU, Nav Fed. Pleasant experience with the Business Mngr., explained everthing as we went through the purchase. Excellent ratings on everthing except initial quality of work (good). I based this on the cleanliness of the vehicle inside. They offered for us to return the vehicle for a detailed inside cleaning. I would recommend TH to anyone looking to purchase a auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hearing that Kenny and the team provided you with a “No Pressure / Good Vibes" experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Tom Hodges Auto Sales, we wish you many happy miles in your new BMW X3, a beautiful vehicle by the way! Come back in for that Detail! We look forward to serving you for many years to come! Tom

Great Experience

We drove 3 hours to buy a Toyota Tundra we saw on Carfax from Tom Hodges Auto Sales. From our presales phone calls with Bob Hammett to the purchase of the vehicle it was a great experience. We appreciate the friendly professional service offered by Bob, Lauren. Pat and Tom. We left completely satisfied with our purchase and would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hearing that you had great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Tom Hodges Auto Sales, we wish you many happy miles in your new Toyota Tundra. We look forward to serving you for many years to come! Tom

Very informative and enjoyable

This was my first time purchasing a vehicle so my father went with me. Lauren Landes explained everything to me that I did not understand. She made sure that I had no more questions before I left. She was very quick as well. I recommend this dealership to new-buyers and anyone who needs a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

On behalf us all of us at Tom Hodges Auto Sales, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Lauren. We will be sharing your feedback with our entire team. Please let us know if there is anything we can assist you with further! Tom