Reviews
Need Second Key for Range Rover I purchased
I purchased a new Range Rover SRV from the salesperson Richard at this dealership the end of December. His initial service was very good. He had the car shipped to me the same day after I wired the money. The car came with one key. I was promised the second key would be coming shortly. I have called many times and texted Richard and now he will not return calls or texts. His last text was that the key would definitely be to me by the end of January. It is now the 8th of February and I cannot get a response from the dealer.
- Customer service 1.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, It it to my knowledge that one of our associates has contacted you regarding this review, and has resolved your concerns mentioned above. Please reach out to me at mateo@hgreg.com or call me at 561-805-3852 so I may hear about your post-sale experience with us. Thank you.
Great service
The whole process was fast and easy. Very happy with my gls 550. Great car at a fait price. will buy again. Thanks Leo Esquivel for your help
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Pedro! Our redefined car buying process allows for exactly what you mentioned! a fast and simple car purchasing experience. We are happy to hear you agree! We hope you continue to love your gls 550 for many years to come and hope to see you in the future.
Hgreg lux
I rarely take time to leave reviews but I have to say that Richard did a amazing job finding me the car I requested. By far the best experience I’ve ever had purchasing a vehicle. The pricing was very fair. I will reach out again for my next Vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gabriel, Thank you for taking time out of your day to leave us such a positive review! We hope to see you again in the future.
Great services
The facility was very clean and welcoming. We worked with Richard to find our perfect car. Not only did we get our dream car but we gained a lifelong friend. Highly recommend this dealership and Richard.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Katie! We are glad you found the car of your dreams with us. We hope you continue to love your car for many years to come. Please let us know if there is anything else we can do to make your experience with us even better.
Amazing experience
Went in to check out a few sports car and was treated with such hospitality by Richard. He answered all my questions, very knowledgeable and respectful. Totally recommend this car dealer as they have an array of cars and the best salesman- Richard.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for recommending us Michael! We appreciate your feedback and are glad Richard was able to assist you in your car buying experience. Let us know if there is anything else we can do to make your experience with us even better!
Great Place for Great Cars
Bought two vehicles from Richard, two years apart. Both times he was both knowledgeable and helpful in getting the deal done. If I wasn’t happy the first time, there wouldn’t have been a second. Thanks , Rich, for a pleasant buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We consider you family, Rich. Thank you for your review, we appreciate customer feedback. Let us know if we can make your second experience with us even better, to allow for a third! Thank you again.
Smooth and easy experience
I recently purchased a new vehicle from this dealership which was made smooth and easy by the Richard Kondla, who guided me through the entire process without ever making me feel pressured or hustled which I have felt in previous dealerships. I believe in life when you find someone honest to work with or do business with it's like a marriage, so I want to thank you Richard for making me and my family experience at your dealership so organic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our hassle, stress-free environment we create here at HGreg LUX allows for a simple & fast car buying process! Thank you for your feedback Ruben. We hope to see you again soon, don't be a stranger.
Richard
Richard was a lot of help! Very kind. Hgreglux really has an impressive inventory. We were extremely impressed. We will be back soon to purchase another one
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your compliments on our store Justin! We hope to see you soon as well. Call us at 855-490-3917 when you are in the market for your next dream car!
James
George is fantastic. Excellent service. Highly recommend. Easy and straight forward. Pleasure to work with. Bought a car from out of state and they helped me throughout the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey George, Thank you for your review and recommendation of HGreg LUX! Our redefined car buying process makes things simple and fast and are glad you agree. We hope you continue to love your car for many years to come.
Anthony Atalla
I had an extremely pleasurable experience at H Greg Lux. My sales representative, Richard, was extremely knowledgeable about all the vehicles we looked at, and was extremely easy going through the process. I will definitely be returning to H Greg Lux in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you Anthony for your review! Our redefined car buying process makes things simple & fast and are glad you agree. We hope to see you again in the future.