Reviews
In February 2023, I bought a 2002 Ferrari 360 Spider from HGregLux and had a good experience, which is why I even considered doing business with them again. Fast forward to June 2026, and that goodwill was completely wasted. I had been speaking with a “Sales Manager” (Bobby) since mid-May about a new deal involving a trade-in of the very Ferrari I bought from them. Throughout those conversations, I was given trade numbers based on their own stock examples and was told to consider other cars that supposedly fit my criteria. Every time I inquired about a vehicle, I was talked out of it by the “Sales Manager,” who claimed the cars were either: junk consignments, lemon law buybacks, unsellable inventory at another location, or otherwise just not worth buying. In summary, nothing initially pursued turned out to be anything worthwhile. Then in June, when I finally found a car that actually seemed to fit – based on my criteria and theirs, the story changed fast. Suddenly, they didn’t want my car at all. After multiple text exchanges where I reminded them of our earlier discussions, they dropped the trade-in offer by over $12K from what had originally been quoted. That’s not negotiation — that’s wasting someone’s time and then moving the goalposts when it suits them. What makes this worse is that I had just put more than $11,000 into service work on my low-mile trade-in and made them aware of it, so they knew exactly what kind of condition the car was in. Despite that, they still chose to play games. I was also led to believe they wanted my repeat business and were making promises along the way — free shipping, accommodations, and other talk that now looks completely hollow. When I called them out on it, I was told I had not actually been dealing with Bobby personally, but with a group mailbox. So much for the personal attention they were trying to sell me. If that’s their idea of customer service, it’s a joke. Not sure what happened to “Bobby”, he seemed a nice guy, but maybe he got smart and left the company… Bottom line: this place feels shady now. The amount of problematic, damaged, or unsellable stock they appear to be sitting on is a red flag, and this second experience made it clear that the good impression from 2023 was not something I should have trusted (that original salesperson left the company years back btw). If you’re considering buying from them, do not take anything at face value. Verify everything, inspect the vehicle carefully, and assume every promise they make after the sale is meaningless. Buyer beware.
In February 2023, I bought a 2002 Ferrari 360 Spider from HGregLux and had a good experience, which is why I even considered doing business with them again. Fast forward to June 2026, and that goodwill was completely wasted. I had been speaking with a “Sales Manager” (Bobby) since mid-May about a new deal involving a trade-in of the very Ferrari I bought from them. Throughout those conversations, I was given trade numbers based on their own stock examples and was told to consider other cars that supposedly fit my criteria. Every time I inquired about a vehicle, I was talked out of it by the “Sales Manager,” who claimed the cars were either: junk consignments, lemon law buybacks, unsellable inventory at another location, or otherwise just not worth buying. In summary, nothing initially pursued turned out to be anything worthwhile. Then in June, when I finally found a car that actually seemed to fit – based on my criteria and theirs, the story changed fast. Suddenly, they didn’t want my car at all. After multiple text exchanges where I reminded them of our earlier discussions, they dropped the trade-in offer by over $12K from what had originally been quoted. That’s not negotiation — that’s wasting someone’s time and then moving the goalposts when it suits them. What makes this worse is that I had just put more than $11,000 into service work on my low-mile trade-in and made them aware of it, so they knew exactly what kind of condition the car was in. Despite that, they still chose to play games. I was also led to believe they wanted my repeat business and were making promises along the way — free shipping, accommodations, and other talk that now looks completely hollow. When I called them out on it, I was told I had not actually been dealing with Bobby personally, but with a group mailbox. So much for the personal attention they were trying to sell me. If that’s their idea of customer service, it’s a joke. Not sure what happened to “Bobby”, he seemed a nice guy, but maybe he got smart and left the company… Bottom line: this place feels shady now. The amount of problematic, damaged, or unsellable stock they appear to be sitting on is a red flag, and this second experience made it clear that the good impression from 2023 was not something I should have trusted (that original salesperson left the company years back btw). If you’re considering buying from them, do not take anything at face value. Verify everything, inspect the vehicle carefully, and assume every promise they make after the sale is meaningless. Buyer beware.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Fred Roe supported me. He was excellent. I would certainly reference new business to him.
Fred Roe supported me. He was excellent. I would certainly reference new business to him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
There is nothing better than a great review. We'll make sure your kudos reach Fred. Thanks for giving HGreg Lux Pompano Beach your business, Belera!
Very smooth and trouble free transaction. Thank you Leo and Richard for your amazing service.
Very smooth and trouble free transaction. Thank you Leo and Richard for your amazing service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ronnie, we are grateful for your positive review of Leo, Richard, and HGreg Lux Pompano Beach!
Maybe the easiest car I ever bought. Hassan is the man. Love the car I got.
Maybe the easiest car I ever bought. Hassan is the man. Love the car I got.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Steven, this review is music to our ears! Thank you for your support of Hassan and HGreg Lux Pompano Beach.
Marked automatic cars as manual cars. Very misleading to do so, makes value estimates better
Marked automatic cars as manual cars. Very misleading to do so, makes value estimates better
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The worst used car dealer in South Florida. I purchased a 2024 AMG GT 63, and Mercedes-Benz will not honor the warranty. Very shady place —steer clear unless you want to be cheated and dragged into drama and lies. I plan to go all the way to the AG and the motor vehicle department. I'm pretty active in the car community. The Pompano location is extremely bad. They play every dirty trick in the book. I would not trust a car, a car fax, a finance document, or even the mileage on a unit. Buyer beware
The worst used car dealer in South Florida. I purchased a 2024 AMG GT 63, and Mercedes-Benz will not honor the warranty. Very shady place —steer clear unless you want to be cheated and dragged into drama and lies. I plan to go all the way to the AG and the motor vehicle department. I'm pretty active in the car community. The Pompano location is extremely bad. They play every dirty trick in the book. I would not trust a car, a car fax, a finance document, or even the mileage on a unit. Buyer beware
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Liars and dishonest xxxx( excuse the bad language) I have purchased about 15 cars in the last 5 years. I'm a collector and a little crazy my wife says. The net of this bad review is buyer beware. 2024 3000 mile car with written communication paint is perfect buddy ,only to get something different delivered. These guys play every dirty trick in the book. I forgot, but I had another questionable transaction from this company a couple of years ago. I would not trust any car or any employee from this company. I plan to spread the word through many platforms as a public service warning. As dishonest as you get in South Florida. Now that's saying something.
Liars and dishonest xxxx( excuse the bad language) I have purchased about 15 cars in the last 5 years. I'm a collector and a little crazy my wife says. The net of this bad review is buyer beware. 2024 3000 mile car with written communication paint is perfect buddy ,only to get something different delivered. These guys play every dirty trick in the book. I forgot, but I had another questionable transaction from this company a couple of years ago. I would not trust any car or any employee from this company. I plan to spread the word through many platforms as a public service warning. As dishonest as you get in South Florida. Now that's saying something.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy Dealer to dealer transaction. Have worked with them in the past and will continue to do so. Thanks Leo.
Easy Dealer to dealer transaction. Have worked with them in the past and will continue to do so. Thanks Leo.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ryan, thank you for choosing HGreg Lux Pompano Beach and for sharing your excellent experience with Leo. We value your loyalty and look forward to working with you again!
Had a great experience with leo funny guy fun to work with,thank u for hooking it up 😉
Had a great experience with leo funny guy fun to work with,thank u for hooking it up 😉
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
There is nothing better than a great review. Thanks for giving HGreg Lux Pompano Beach your business!
Leo is a great guy and helps me with all my needs and Richard helps a lot too
Leo is a great guy and helps me with all my needs and Richard helps a lot too
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing a positive review of Leo, Richard, and HGreg Lux Pompano Beach!