Keating Honda

VERY DISHONEST COMPANY! Was given a price of a Van online, told them I had financing with my bank. They wanted to quote with their finance company because "they do hundreds of thousands of dollars a day and get great rates." Sent me a price (higher than quoted) with 2000.00 warranty on a vehicle with 120000 miles! Told them to take it off and just give me the interest rate. Said ok, deal was done, just waiting on finance to get worked up...i live 5 hours away, ready to drive. didn't hear from salesman, got contacted by another sales person about selling me the same car the next morning, explained I already had a deal...was told car was sold. Lied throughout the process. Told me the price I got online was not possible...so I sent screenshot. Very dishonest. NON REPUTABLE COMPANY. Look through the reviews...you see the same story over and over...should have read the reviews before contacting them. I have bought 6 new hondas in the last ten years but will never by one new or used from this company.

We worked with Chase Schmidt. I recommend working with him, way better than other salesmen we worked with at Keating in the past! I give him 5 stars and the dealership 4. We came in looking for an Accord/CR-V. We were comparing against Toyota. We didn't know about the HR-V. Chase listened to what our goals were, and politely challenged a few assumptions we had. I was appreciative, because we found out about a model we didn't know about that was a best fit for our needs. We told Chase we were not going to play games. We told him the price we needed to be at, and a deal was made at that price. They would not send a signed quote, so that bothered me, but they said to "trust" them. I didn't love that they tried to tack on $387 above what we agreed at, with an excuse. I believe this was driven by management. But we ultimately made an agreement to throw in a few additional oil changes. Funny thing was, when we got to finance, the finance guy honored what we wanted to begin with! 4 stars because all Honda dealers advertise MSRP without their markups, and the game they tried to play with the additional $387. Better than other Honda dealers! Finance was a breeze, and I would ask for Brandon! He was great to work with.

Rodney(Sales) and Roger(Service Manager) are top notch people to deal with. I highly recommend them.

Great service felt like I was being taken care of professional felt comfortable would definitely recommend highly!!!!!Rob the salesman was very conscientious felt he cared and made experience enjoyable

Good service and good prices, very nice dealer.I would Highly recommend this dealer to my friends and family.

It was a great experience buying from Honda I couldn’t ask for a better experience! Chris Bach was an amazing salesman! He made sure the whole time I wasn’t sitting around wasting my time he tried to close the desk as fast as possible! Brandon Wagner was an amazing finance manager he got the deal closed made sure to get me the best interest rate possible as well as he helped with getting me the best rates on coverages and etc. I’m very pleased with my purchase as well as the process. After explaining my terrible experience with Nissan the days prior they made 100% sure that I was happy attended to and has everything I needed Im so happy I decided to go to go Honda! Thank you Chris and Brandon y’all are a great team to work with and can’t wait for the next purchase!!!

My husband and I are old people. John Wells was very patient and thorough about all the technical functions of our vehicle. The financial department rep, Brandon, was super sweet and patient. We would definitely recommend using this dealer.

We had a pleasant time . Things went smoothly and no pressure . The place is very clean as well.

I noticed an important change in the policy they are promoting to improve after-sales service, since it was an important area of improvement. Excellent experience with the salesman Jose Amado, a very direct person with knowledge of cars and his work. He transmits confidence and makes the negotiation process easier. The improvement in the times to sign the papers with the financial area still needs to be improved, too much waiting time.

Chase Schmidt was an incredible salesman. I came in thinking I wanted 1 thing and he showed me that vehicle but then showed me one better. He showed me EVERYTHING about my new ride that I may have not ever known about as I don't read the manual. I'm a repeat customer to Keating Honda and my previous salesperson didn't do the job Chase did. I've purchased several vehicles in my lifetime and I have never had the experience I had with Chase. He was extremely knowledgeable, understanding, and enthusiastic about my new pilot. I doubt Chase will still be at Keating Honda when I'm ready to purchase again, but I hope he is!!!!