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Frank Myers Auto Maxx

(469 reviews)
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(469 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Myers Auto Maxx from DealerRater.

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New car

Had a great experience buying from Frank Myers. Friendly and knowledgeable staff. Very friendly sales person Amber was a big help and make buying my new car very easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words and we appreciate YOU! Please enjoy your nicer, newer car.

A second chance

I love that FMAM gives people who feel like there is no hope left (in a solution for their vehicles needs) a second chance! Everyone deserves the chance to drive a nicer, newer, safe and reliable vehicle! Safe and reliable is very important!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We appreciate you!

Great experience!

After lots of looking Larry got us approved for the car we wanted!! Frank Myers is the best! Would definitely recommend my family and friends to Frank Myers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Good morning and THANK YOU for your 5-Star review and for being the newest member of the Frank Myers Auto Maxx family of extended customers. We appreciate you and it was an honor to serve you.

New car

Amber was very helpful and delightful. My daughter is going to love her new car! We will certainly be back to work with Amber on our next car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Rhonda. We appreciate you and it was our pleasure to serve you.

Went very good l

Frank Myers Auto Maxx was great to do business with, Larry in particular. They worked hard to get me in a nicer newer vehicle and made it a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hey Brent. Thank you for noticing our hard work. It was our pleasure serving you.

Outstanding very efficient

Malik Winfield was very patient and kind and did everything possible to get me driving away in 2016 Hyundai I would recommend anyone to come in get a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for your kind words about your experience at Frank Myers Auto Maxx and specifically with Malik. We appreciate you.

Customer

They got me in a car first time I came. They are people to work with and they are a great place to buy from

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We appreciate you. Please stop by to say hello when you're here to get your oil changed.

Very good

Great service from Lillian would diff recommend . she made sure we left with a great car and thank her for that . I will be telling anyone in my family who needs a car to come to her.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, Timtim88. As you noted, Lillian works hard for her guests and we appreciate you giving her the opportunity to serve you.

Amazing !

Jessica was amazing ! I came in there just wanting to look around but I couldn't pass up the great deal ! Would come back here in a heartbeat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Good afternoon, Kareni1711. We agree...Jessica is amazing and we're glad you got to work with her. On the other hand, YOU are pretty amazing yourself and we're grateful for YOU. Enjoy your nicer, newer car and we hope to see you again soon.

Great customer service

My experience here was great. Larry was a very helpful salesman. This was my third purchase from Frank Myers.Thank you for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hey meka123. We appreciate you making time in your important schedule to share your experience with others. Our commitment to you is to be available when and if you need us. Please enjoy your nicer, newer car and remember that we appreciate you!