[{"id":451026,"personPtyId":34065019,"firstName":"James","lastName":"Grant","titleText":"Guest Advocate","shortBioText":"I was born in Gold Beach, OR and have been a West Coast traveler from Mexico to Alaska. I never thought I would sell cars based on their reputation; but the way our dealership does business is like no other. I feel great every time I'm able to help people get into the car of their dreams or needs and I have a very strong moral compass so this new career should be ideal for anyone looking to be treated not just like gold but also human.","emailTxt":"jgrant@wilsonvillesubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/958a4a4de646.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1491004800","industryStartDtUtc":"1491004800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":451021,"personPtyId":45615111,"firstName":"Brent","lastName":"Venishel","titleText":"Guest Advocate","shortBioText":"Hey folks! Brent here! A little information about me :) I am originally from Buffalo, NY, the home of the original chicken wing! I am a huge outdoor adventurer and recently moved to the Pacific Northwest a little over a year ago. It has been a life long dream to live on the left coast and my history with Subaru has finally led me here! I have been with Subaru now for about 8 years now and I wouldn't change it for the world! I have a strong passion for the Subaru community and have owned one since 1999! Looking forward to meeting as many people as possible and sharing my love for Subaru!","emailTxt":"bvenishel@wilsonvillesubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/5b5aeb4ff9ec.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1296518400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":521978,"personPtyId":47017523,"firstName":"Andrew","lastName":"Porter","titleText":"Guest Advocate","shortBioText":"","emailTxt":"aporter@wilsonvillesubaru.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/10ec51d3db48.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"1254355200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":528116,"personPtyId":45621943,"firstName":"Holly","lastName":"Hill","titleText":"Guest Advocate","shortBioText":"Hi! I'm new to the Portland area and always looking for beautiful new hiking spots and delicious food truck recommendations. I've met some really awesome people since I started at Wilsonville Subaru. I really enjoy the process of helping find the perfect car for each guest that I meet. Come on down and let's pick one out for you!","emailTxt":"hhill@wilsonvillesubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/35c37c45bb4f.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"1525132800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":521982,"personPtyId":46544936,"firstName":"Marcelo","lastName":"Nunes","titleText":"Guest Advocate","emailTxt":"mnunes@wilsonvillesubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/7ae5cf0614f2.jpg","drDealerId":113888,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":372590,"personPtyId":31131374,"firstName":"Roree","lastName":"Lewis","titleText":"Customer Care Center Representative","shortBioText":"Hi! My name is Roree Teal! I am from the small town of Canby OR. I have a 4 year old son who changed my whole life and is the reason I enjoy every day of my life. I live for the outdoors and sports. Basketball season, I am bound to be found at a game or yelling at my TV on the couch with family. My experience here at Wilsonville Subaru for almost 2 years now has been amazing. I've learned the true meaning of what a family really means outside of my own. I love to see all our guests smile and see there whole day turn around just by how we do business here. One easy process its just about taking the little step to come see how much different we really are!","emailTxt":"rlewis@wilsonvillesubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/1d545b8ec4e1.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1483228800","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":451020,"personPtyId":34332653,"firstName":"Brad","lastName":"Ostlund","titleText":"Sales Manager","emailTxt":"bostlund@wilsonvillesubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/636c6d73ef80.jpg","drDealerId":113888,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":451017,"personPtyId":33972706,"firstName":"Sean","lastName":"Sanders","titleText":"Service Advisor","emailTxt":"ssanders@wilsonvillesubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/16233cb368fb.jpg","drDealerId":113888,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":372580,"personPtyId":46097285,"firstName":"Alan","lastName":"Anderson","titleText":"Guest Advocate","shortBioText":"","emailTxt":"aanderson@wilsonvillesubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/4b58169c225c.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1475280000","industryStartDtUtc":"1459468800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":372592,"personPtyId":31131377,"firstName":"Shawna","lastName":"Williams","titleText":"Guest Advocate","shortBioText":"I am extremely fortunate that I am a born and raised Oregonian, I love the Pacific Northwest and all the adventures it allows me to experience. Working at Subaru has allowed me the confidence to stand behind a brand which I know will support the activities a lot of people in the NW like to partake in. Wilsonville Subaru has a different approach to the sales process, truly catering the experience to our guests. Purchasing a vehicle is an extremely big decision, one that does take time and consideration, however, it should also be an exciting and fun process to go through. I love working with someone to find the perfect vehicle and then educating them throughout the purchase process. I would love to work with you when you visit our dealership.","emailTxt":"swilliams@wilsonvillesubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/b52f7701b4cc.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1433116800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":390145,"personPtyId":31130155,"firstName":"Nora","lastName":"Wilson","titleText":"Service Guest Liaison","shortBioText":"My name is Nora and I have been with Wilsonville Subaru for 1 1/2 years and couldn't be happier! Not only do I get to represent the safest car brand, I get to be part of the Subaru family! Subaru is exactly what they say they are, they care about people, animals and our planet! When I first walked through the doors of Wilsonville Subaru it felt like home, a welcome breath of fresh air where people like to come to work! Once I was introduced to the true 1 person 1 price business model I was hooked. I feel proud to be a part of company that puts the customer first, they are honest, upfront and a pleasure to do business with. \r\nIf you truly want a transparent company who put s the customer 1st, then come visit me at Wilsonville Subaru! I look forward to meeting you soon. Thank you","emailTxt":"nwilson@wilsonvillesubaru.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/8ac614fc34a6.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"1485907200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":372575,"personPtyId":31349857,"firstName":"Jay","lastName":"Serhan","titleText":"Sales Manager","emailTxt":"jserhan@wilsonvillesubaru.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/354dd334e7e2.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1477958400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":372581,"personPtyId":31131012,"firstName":"Corey","lastName":"White","titleText":"Service Advisor","shortBioText":"I started in the automotive industry as a Lot Porter for two years starting in 2013. During that time I fell in love with our No Bull process. I spent my time at our Toyota dealership in sales for a year and a half before transferring to the largest Subaru dealership in the country. My only goal is to provide my guest with a truly exceptional experience. \r\n\r\nGo Hawks!","emailTxt":"cwhite@wilsonvillesubaru.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/01bf76bbb0de.jpg","drDealerId":113888,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":372574,"firstName":"Justin","lastName":"Snodgrass","titleText":"Sales Manager","emailTxt":"jsnodgrass@wilsonvillesubaru.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/fba9620e6cae.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1477958400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":535505,"personPtyId":47192012,"firstName":"Derek","lastName":"Richman","titleText":"Guest Advocate","shortBioText":"I am originally from the San Francisco Bay Area but I have lived in PA., Iowa, Nebraska and Florida. My wife is from Beaverton, Oregon and that is where we live now. We have been married for five years and have a beautiful four-year-old girl. I love my wife, my daughter, God, the outdoors and the 49ers.","emailTxt":"drichman@wilsonvillesubaru.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/8ceab2b11241.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1530403200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":451018,"firstName":"Danielle","lastName":"Schoenborn","titleText":"Service Advisor","emailTxt":"dschoenborn@wilsonvillesubaru.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/323834a254de.jpg","drDealerId":113888,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":462807,"personPtyId":34940999,"firstName":"Max","lastName":"Thompson","titleText":"Guest Advocate","shortBioText":"I've been with Wilsonville Subaru since May 2017. I enjoy traveling, hiking, photography, movies and food. Proud owner of a 2017 Outback. Come on down and take a test drive!","emailTxt":"mthompson@wilsonvillesubaru.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/2576e945ab12.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1493596800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":451036,"personPtyId":34096455,"firstName":"Elaine","lastName":"Holcomb","titleText":"Guest Advocate","shortBioText":"Hi there! My name is Elaine!\r\n\r\nI moved to Oregon in 2013 and have been working at Wilsonville Subaru since August, 2017. I started in Customer Care for our Service department scheduling appointments for various services.\r\n\r\nIn January of 2018, I moved from Service to Sales in the role of Sales Manager Assistant where I drew up contracts for guests purchasing or leasing vehicles. I got to know more about the process behind the scenes and it made me curious to see how I'd do on the front lines!\r\n\r\nIn May 2018, I officially moved to Guest Advocate. I'm very excited about the change, and I look forward to helping our guests find the perfect vehicle for their needs by using our hassle-free One Person One Price process!","emailTxt":"eholcomb@wilsonvillesubaru.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/44928554a348.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1501545600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":521981,"personPtyId":47340810,"firstName":"Jarrod","lastName":"Spaulding","titleText":"Guest Advocate","shortBioText":"Hey there! My name is Jarrod. I will give a little information about myself. I was born in Florida originally but lived in North Carolina most of my life. Because of my accent here I've been told I'm a Good Ole Southern Boy. I like new adventures and henceforth why I just moved up to the Pacific Northwest May 1, 2018. Came to have a new fresh start out here! I used to work in the medical field and I enjoy helping people as much as I possibly can. I can't wait to meet as many people as I can so I can learn more about Oregon so I know where the best hole in the wall restaurants and spots to go hiking are at! Can't wait to meet ya'll!","emailTxt":"jspaulding@wilsonvillesubaru.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/bb3909f13a2e.jpg","drDealerId":113888,"industryStartDtUtc":"1525132800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":372578,"personPtyId":49310160,"firstName":"Lisa","lastName":"Williams","titleText":"Sales Manager Assistant","emailTxt":"lwilliams@wilsonvillesubaru.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/ca08fda72107.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1475280000","industryStartDtUtc":"1107216000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":371334,"personPtyId":31129230,"firstName":"Ron","lastName":"Owens","titleText":"General Manager","emailTxt":"rowens@wilsonvillesubaru.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/40d97fb97150.jpg","drDealerId":113888,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":451030,"firstName":"Seth","lastName":"Brieman","titleText":"Parts Manager","emailTxt":"sbreiman@wilsonvillesubaru.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/1cea61fffda8.jpg","drDealerId":113888,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":522677,"personPtyId":45619417,"firstName":"Jeremy","lastName":"Warram","titleText":"Customer Care Center Representative","shortBioText":"Born and raised in Norman, Oklahoma! Moved to Oregon 8 years ago and fell in love with the PNW. Alderleaf Wilderness College Alumni! I spend most of my time hiking throughout Oregon and Washington when I am not spreading my love for Subaru through my job. Proud to be a part of Wilsonville Subaru's \"No Bull\" one person/one price store!","emailTxt":"jwarram@wilsonvillesubaru.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/e9f285b1e9fe.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":451032,"firstName":"Rick","lastName":"Fernandez","titleText":"Service Advisor","emailTxt":"rfernandez@wilsonvillesubaru.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/2690b48363cd.jpg","drDealerId":113888,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":510495,"personPtyId":40396796,"firstName":"Amador","lastName":"Martinez","titleText":"Guest Advocate","emailTxt":"amartinez@wilsonvillesubaru.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/33ef642e0748.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1512086400","industryStartDtUtc":"1512086400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":536557,"personPtyId":48051908,"firstName":"Dave","lastName":"Dominick","titleText":"Guest Advocate","shortBioText":"","emailTxt":"ddominick@wilsonvillesubaru.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/fa245bf5c7d6.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1530414000","industryStartDtUtc":"1530414000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":529739,"firstName":"Janelle","lastName":"Callejo","titleText":"Customer Care Center Representative","emailTxt":"jcallejo@wilsonvillesubaru.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/e0bc05c12df2.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1527811200","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":372586,"personPtyId":46025010,"firstName":"John","lastName":"Madeira","titleText":"Customer Care Center Representative","emailTxt":"jmadeira@wilsonvillesubaru.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/58676fd2e278.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1477958400","industryStartDtUtc":"1477958400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":372611,"firstName":"KEVIN","lastName":"STEINHARDT","titleText":"LUBE TECH","emailTxt":"KSTEINHARDT@WILSONVILLESUBARU.COM","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/8f6132230d8c.jpg","drDealerId":113888,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":418870,"personPtyId":31141796,"firstName":"Paul","lastName":"Heinrich","titleText":"Customer Care Center Manager","emailTxt":"pheinrich@wilsonvillesubaru.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/c762b73fa7bc.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1343779200","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":529740,"firstName":"Harrison","lastName":"Bates","titleText":"Customer Care Center Representative","shortBioText":"Hi! My name is Harrison Bates and I am from Fort Lauderdale, Florida. I love the outdoors, making music, and putting a smile on people\u001as faces. I have a brother who also works here at Subaru and since we have been here, our experience has been nothing short of amazing. Everyone here is treated like family, customers and staff included. We are eager to provide you with a truly one of a kind \"No Bull\" dealership experience!","emailTxt":"hbates@wilsonvillesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/a90c04219d00.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1527811200","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":451023,"personPtyId":33975869,"firstName":"Daniel","lastName":"Ramirez","titleText":"Guest Advocate","shortBioText":"My first experience with Subaru was in 2014. I had a Subaru Legacy as a rental and I was hooked on Subaru ever since. I am a Florida born baby but have lived in Oregon all my life, Woodburn is my hometown. My hobies are sampling flights at breweries, being active and going to concerts!\r\nFavorite car: Forester XT","emailTxt":"dramirez@wilsonvillesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/3d58c3c2c220.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1483228800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":521980,"personPtyId":47078445,"firstName":"James","lastName":"Salon","titleText":"Guest Advocate","emailTxt":"jsalon@wilsonvillesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/35c85bf78230.jpg","drDealerId":113888,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":470559,"personPtyId":35964164,"firstName":"Rebeckah","lastName":"Puppo","titleText":"","shortBioText":"","emailTxt":"rpuppo@wilsonvillesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":113888,"certifiedEmployee":false},{"id":521977,"personPtyId":45629230,"firstName":"Sarah","lastName":"Reed","titleText":"Guest Advocate","emailTxt":"sreed@wilsonvillesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/35afb42c8e38.jpg","drDealerId":113888,"industryStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":451034,"firstName":"Steve","lastName":"Cuffaro","titleText":"Parts Advisor","emailTxt":"scuffaro@wilsonvillesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/205798e882da.jpg","drDealerId":113888,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":372322,"personPtyId":31129399,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"pschnell@wilsonvilletoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":113888,"certifiedEmployee":false},{"id":451029,"firstName":"Don","lastName":"Waters","titleText":"Service Director","emailTxt":"dwaters@wilsonvillesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/a6671628d088.jpg","drDealerId":113888,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":521979,"personPtyId":46298634,"firstName":"Ed","lastName":"Jorgensen","titleText":"Guest Advocate","shortBioText":"Hello everyone. My name is Ed Jorgensen and I am a Guest Advocate at Wilsonville Subaru. I have been with Wilsonville Subaru since November of 2017 and am new to the auto sales industry as this is my first auto sales position. I personally never thought I would be in auto sales as my experience has been what most people have experienced, high pressure dishonest sales people and generally a bad experience. Well deserved reputation! The reason I came to Wilsonville Subaru was at the encouragement of my son-in-law. He explained to me that they do business differently than traditional stores. He was right and here I am. No matter who you might deal with here, your going to be treated fair and with respect. Can't ask for much more than that.","emailTxt":"ejorgensen@wilsonvillesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/4e79faadf11f.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":372615,"firstName":"GLORIA (JANETH)","lastName":"LOPEZ","titleText":"Administrative Assistant","emailTxt":"GLOPEZ@WILSONVILLESUBARU.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/4e8e48378044.jpg","drDealerId":113888,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":372608,"firstName":"JUSTIN","lastName":"BURGESS","titleText":"TECHNICIAN","shortBioText":"","emailTxt":"JBURGESS@WILSONVILLESUBARU.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":113888,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":451031,"firstName":"Kevin","lastName":"Hoffman","titleText":"Parts Manager","emailTxt":"khoffman@wilsonvillesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/5dca68690399.jpg","drDealerId":113888,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":521976,"firstName":"Kira","lastName":"Frolov","titleText":"Service Advisor","shortBioText":"My name is Kira and I am from a very small town called Reardan, WA., with a population of about 700 people. I\u001ave played basketball since the 3rd grade up until my few years of college at Eastern Washington University (intramural). My favorite football team is the Oregon Ducks! College> NFL. I recently just moved back to Oregon last November (I was born here) and married my husband in January. My hobbies include working out, drinking coffee, and hanging out with husband. Not only that, but I genuinely love helping our customers when it comes to setting their service appointments for their Subaru\u001as! P.S . I am officially a great grandma. One of my Cats kitties just had kittens! ~weird cat lady~","emailTxt":"kfrolov@wilsonvillesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/4c3d0d94557c.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"1488326400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":372577,"personPtyId":31131009,"firstName":"Lindsey","lastName":"Gilmore","titleText":"Sales Manager Assistant","emailTxt":"lgilmore@wilsonvillesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/235918be8290.jpg","drDealerId":113888,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":451033,"personPtyId":33913984,"firstName":"Nicholas","lastName":"Harness","titleText":"Parts Advisor","shortBioText":"Been a Subaru enthusiast for 10+ years. Started my car experience working on cars in my driveway with a few buddies, whether it was a late 80s Subaru GL, early 90s Subaru Legacy or even a mid 2000s Subaru Impreza WRX. Been through diesel school here in Portland at Portland Community College, for the experience but mostly for the connections in the Automotive Industry. I love cars and see myself being the industry for a long time.","emailTxt":"nharness@wilsonvillesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/1883d99284a3.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1477958400","industryStartDtUtc":"1396310400","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":451038,"personPtyId":33973371,"firstName":"Tiffaney","lastName":"Gonzalez","titleText":"Customer Care Center Representative","shortBioText":"My Name is Tiffaney Bell and I am just reaching my 1 yr work anniversary here at Wilsonville Subaru. I couldn\u001at be more proud of where I work or the brand I Represent! Although I have worked for other dealerships in the past , Wilsonville Subaru is by far my favorite! \r\nLike a friend after my own heart, I have got to say Subaru enthusiasts are a unique & special group of individuals that I am proud to be a part of. Not only their community but also assisting them on a daily basis. Having been born and raised on the Southern Oregon Coast , I have an extreme love for nature & the art of photography makes my heart soar . My free time is spent with my fiancé & our four beautiful children , travelling and exploring this beautiful state we love so much .","emailTxt":"tgonzalez@wilsonvillesubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/27b9beaf144d.jpg","drDealerId":113888,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"1377993600","certifiedEmployee":false,"deptDscrp":"Service"}]

Wilsonville Subaru

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Wilsonville Subaru Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 6:00 PM

Sunday

Closed

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
218 lifetime reviews. Includes reviews of Wilsonville Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 18, 2018

    We had an extended car buying experience at this dealership because of legal entanglements with our previous car manufacturer and us subsequently being... a bit paranoid about which vehicle to purchase next. We didn't start with Holly, but we were eventually connected with her and she did 95% of the entire process so i'm essentially saying it was all her. She helped my wife go through multiple vehicles and painstakingly decide on what to get. She had to repeat this process to an extent because we thought we were ready before we were actually ready the first time. By the time we came back the cars we looked at were gone. Holly happily did the whole process again and helped to find one that both my wife and I are extremely happy with which is our 2018 forester. It wasn't easy because we are both very particular people. The one we found was a closeout model that had the top trim touring package at a large discount. I wasn't even remotely expecting to get that level of trim, but we were both very happy about that and that it fit in our budget. When we bought the vehicle there were time constraints and Holly not only worked her butt off to make it work she even drove over to my house to help expedite things (twice!) and she really didn't have to do any of that and that is a level of customer service I will remember forever. In the end she enabled me to keep the schedule I wanted almost to the exact minute which in and of itself was impressive. The last thing I want to mention is the honesty and integrity of this dealership. After the purchase Holly went over the extra items like maintenance packages and other things we can add or do to the vehicle if desired. One item in particular was the invisible bra and I was iffy about adding it due to the high cost, but I did decide to purchase it. Later on one of the supervisors whose name I don't remember sadly came over and noticed the vehicle already had the invisible bra on and told Holly to adjust the invoice accordingly. Now, I mention this because that add on is very hard to notice outright hence the invisible part of the name. If the staff here were less than honest they could've very easily charged me for a new bra but for the invisible bra that was already on there and honestly I doubt me or my wife would've known the difference and that already high price point would've stayed on the invoice. I was very relieved to hear this not only for the financial savings, but it also renewed my faith in humanity and with car dealers in general since our experience before this ended in a 3 year court battle and made us paranoid of when the time would come to change vehicles. In closing, I think my wife and I made an excellent choice to purchase a Subaru since even before we've had much of a chance to "break the car in" the experience up to the point of possession has been nothing but phenomenal and I have zero negative things to say because any negatives there may have been were thoroughly addressed and we look forward to driving our Forester for many many years to come and eventually coming back when it's time to buy another vehicle. Thank you so much to Holly and the entire dealership for making this a happy event instead of a stressful one.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Wilsonville Subaru

    Wow, thank you for the great feedback! Honesty and transparency is what we're all about, and we're so glad Holly and the rest of our team were able to... provide that kind of experience for you. Congratulations on the new Subaru - we're so glad you had a stress-free experience. Enjoy!


    Worked with:
    Holly Hill

    Guest Advocate

    (5.0) 10 reviews

  • 5.0 out of 5
    September 16, 2018

    Our experience was very positive. We found the car we wanted online, made an appointment to test drive, and bought the car. The staff welcomed us with... coffee and let our dogs be a part of the experience. There was no pressure, only great service! I highly recommend Wilsonville Subaru.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Wilsonville Subaru

    Thank you for leaving us a review! We're glad our team made you (and the dogs, of course!) comfortable in your new car purchase. Enjoy!


    Worked with:
    Derek Richman

    Guest Advocate

    NOT RATED

  • 5.0 out of 5
    September 16, 2018

    This the second car I've leased through Wilsonville Subaru. The staff, James Grant in particular, was great. He listened to me, my concerns and questions.... He answered and explained the process, what everything ment. After my first car purchase I was so happy I recommended them several times, in fact my daughter bought her car there.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Wilsonville Subaru

    Thank you for the recommendations and for sharing your great experience with us! Congratulations on your new Subaru - hope you're enjoying it!


    Worked with:
    James Grant

    Guest Advocate

    (5.0) 24 reviews

    Brad Ostlund

    Sales Manager

    (5.0) 5 reviews

    Danielle Schoenborn

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    September 14, 2018

    Andrew was the best! Not a pushy demeanor and very knowledgeable. He made the experience very nice and timely. Thank you for more adventures to come.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Wilsonville Subaru

    Thank you for leaving us a review on your great experience! Congratulations on the new Subaru - we hope the adventures to come are outstanding.


    Worked with:
    Andrew Porter

    Guest Advocate

    (4.9) 14 reviews

  • 5.0 out of 5
    September 14, 2018

    It was time for my old car to go and upgrade to a new one. I needed something reliable, that was going to get me where I needed to go regardless of the... conditions outside. Nora helped me get exactly what I was looking for, and spent the time explaining all of my options to me and helping me make choices that were in my best interest.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Wilsonville Subaru

    Congratulations on the upgrade! We're happy to hear Nora was able to help get you behind the wheel of a new Subaru. Hope to see you again!


    Worked with:
    Nora Wilson

    Service Guest Liaison

    (4.8) 8 reviews

    KEVIN STEINHARDT

    LUBE TECH

    NOT RATED

  • 5.0 out of 5
    September 10, 2018

    First of all, I'd like to say that walking in this dealership was nice! No pressure from sales people. When we were ready to talk, Brent Venishel was the... first person we met! Great knowledgeable guy! He made us very comfortable with the whole process! Unlike other dealerships, where you start off with one person, then another person and so on. It was from start to finish with Brent! This is how this dealership does it and this is how we like it! Brent was very helpful at explaining everything and again, there was no pressure at all. We were in and out within a couple hours. Thank you Brent and thank you Wilsonville Subaru for the wonderful experience!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Wilsonville Subaru

    Thank you for your valuable feedback! Happy to hear Brent was of great assistance in finding you the perfect Subaru. Congratulations!


    Worked with:
    Brent Venishel

    Guest Advocate

    (5.0) 18 reviews

  • 5.0 out of 5
    September 10, 2018

    Andrew earned my trust. Like most car buyers, I???ve had several very negative experiences. Reluctant describes my approach. Andrew was calm, kind, and... accepting. He gave me tons of useful information about the cars and the buying process. He encouraged me to continue my research. At my second visit, I asked for and received a written estimate of the trade in value of my old car. After that, I was totally comfortable with Andrew and the others around. I came back to buy a Forester feeling satisfied about the vehicle and grateful for the experience. I will definitely recommend the dealership and Andrew specifically.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Wilsonville Subaru

    Thank you for your kind words! We love to hear about great experiences like yours and we're glad our dealership could change your perspective. Congrat...ulations on the new Forester!


    Worked with:
    Andrew Porter

    Guest Advocate

    (4.9) 14 reviews

  • 5.0 out of 5
    September 9, 2018

    Working with Marcelo was a great experience. He was very knowledgeable about the different models and helped me decide which one would be best for my... needs. Once I had purchased the vehicle it needed to stay at the dealership to have some accessories added to it. They provided me with a loaner car to drive in the interim. Marcelo was in constant contact through text message and always get me up to date about the status of my vehicle. Every time I come back to the dealership now I seek out Marcelo to say hello. He is always friendly, has a smile on his face and you can tell he truly loves what he does. John was also excellent to work with. He answered all my questions about the vehicle very quickly. It was nice to have someone so knowledgeable guide me through the new features of the car. I would definitely recommend this dealership and the sales people I worked with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Wilsonville Subaru

    Thank you for your kind words! So happy to hear about your great experience and we appreciate you coming back to visit us again. Happy driving!


    Worked with:
    Marcelo Nunes

    Guest Advocate

    (5.0) 10 reviews

    John Madeira

    Customer Care Center Representative

    NOT RATED

  • 4.8 out of 5
    September 9, 2018

    Marcelo was the salesperson I first met with and was made me feel welcomed. From the get go I knew what I was getting and felt assured I made the right... choice. It felt especially friendly since Marcelo and I were able to share thoughts on things we had in common James helped me with purchasing the car and again was very helpful and knowledgeable with not only the car, but in getting insurance as well. It was past closing hours and I appreciated him staying late to help out Overall I???d recommend this dealership to people I know very highly

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Wilsonville Subaru

    Thank you for your kind words! We are so glad James and Marcelo were helpful and friendly during your buying process. Enjoy the new car!


    Worked with:
    James Grant

    Guest Advocate

    (5.0) 24 reviews

    Marcelo Nunes

    Guest Advocate

    (5.0) 10 reviews

  • 5.0 out of 5
    September 8, 2018

    Excellent one on one service from the moment I walked up. I love the one person one price motto. Definitely felt more personalized and genuine.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Wilsonville Subaru

    Thank you for the feedback, Hannah! We're glad Nora was a great match in helping you find the perfect car. We hope to see you again!


    Worked with:
    Nora Wilson

    Service Guest Liaison

    (4.8) 8 reviews

    Jay Serhan

    Sales Manager

    (4.6) 13 reviews

View More Reviews