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One and Only Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (166 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (166 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Serg is the worst

Surge is the worst he doesn't call you back they sell you a lemon and it don't try to help you to fix it stay away from this car dealership you've been warned horrible customer service they sell raggedy old cheap cars that's not even worth $500 and try to get you to sell it for thousands and when you trade your car and they give you pennies on the dollar and turn around and sell it for thousands stay away

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best customer service. Good cars-suvs

They really took care of me bought a Honda pilot. Managers are great. These people are honest. And they have Good clean cars and Suv' s.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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One and only !!

Very nice sales rep we spoke on the phone for about 10 to 15 minutes and he at the time went though every question I had and helped me find out what kind of vehicle I wanted 08 Nissan Xterra. Great vehicle by the way and I am very pleased

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service for a small dealership!

We came and checked out as many cars as I wanted to. Andre followed us with his phone and instantly told us the price and mileage of each car, right as we approached each one! After that, it was as simple as a few test drives and I had my car ready to buy! Will come back again if I need another used car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Can’t beat these deals

You will find the best price for what you want and the sales personal is great. Make your way here now for the best prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best deals in town

My husband and I purchased a 2005 Prius from here for a very good price. The salesman was very nice. If you are looking for a great deal in town, you must stop here and give them a chance; you won’t regret it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Super Satisfied

Andre was super helpful and made sure I was completely satisfied with my purchase decision. So happy and excited for our new family van for great family trips.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Andre

Andrew have the best customer service skills he help us a lot also very nice and I had the best time of my life. I hope y’all visit them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oops! Reviewed too soon!

The salesperson asked that I complete the initial review and give 5 stars to get a maintenance service package. (Hence so many positive reviews). Turns out that the only place to get the service through the service package is inconvenient because of the distance even though the flyer Judy’s that there are many convenient locations. Within 20 days of buying the car, the engine light came on. That happy accommodating customer service that I received when purchasing the car began and ended with “I’m sorry to hear that”. When trying to figure out the problem, another mechanic, not apart of One and Only Motors, told me to put a product in the gas tank and he turned off the engine light. That light stayed off for over a week before popping back on. Hmm 🤔, Looks like I got hoodwinked. Within 60 days, my clutch went out. I didn’t bother calling One and Only Motors. The cost to repair the catalytic converter, slave cylinder, and clutch $2,670.00. Current Kelly Blue Book value of the vehicle that I bought from One and Only Motors with just the engine light on, about $564.00. Price I paid One and Only Motors, just over $5,000. I’m in pain.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeep Liberty

Great experience very helpful.Great car. Seller and people were friendly and eager to help. The maintenance service is a nice addition. I will recommend others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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