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(454 reviews)

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Great customer experience

Just purchased a CPO vehicle from Astorg, and it was a great experience. I highly recommend Steven Reese, and the whole team from the sales manager to the finance manager were great to deal with. A quick, seemless process. Love my new used car from Astorg!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Second time purchaser

Second purchase from Steven Reese, by far the best customer service and he made sure we were taken care of. I would recommend him to anyone buying a car. He went over all the features of our new vehicle and made sure we were comfortable with everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Gerry Flynn and whole Astorg team great to work with

Never really bought a car “sight unseen” before, but Gerry Flynn and Tyler Astorg made this a great experience. Always prompt with replies and did exactly what they said they would. Buying a car is usually not a pleasant experience...something like going to a real expensive dentist...but Gerry made this a very pleasant experience. The folks that delivered the car were also great. Car itself was perfect and exactly like what was advertised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

"Pleasantly Please Customer"

My Husband and I had been looking for a newer model vehicle, searched the online sales and found exactly what we were looking for! The sales man brought it to our door all the paper work ready to sign. Very smooth transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good experience

I felt Steven was up front with everything I felt very comfortable with working with him I would recommend him to my friends a great place to buy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Most incredible car buying experience ever!

Best customer service experience ever purchasing a vehicle from Steve. This was our second Mercedes purchased from Steve. Completely transparent buying experience. You have a customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful Experience!

My husband and I had a wonderful experiece buying a used car at Astorg Auto! Diana and John went above and beyond helping us find exactly what we wanted. Diana is very friendly, knowledgeable, and even spent time to to help set everything up within the truck’s features. The experience overall was enjoyable and exciting! Diana and John had everything ready for us to make it a smooth process. They were both amazing throughout the whole process! I highly recommend going to Astorg Auto for a wonderful car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mercedes.. nothing else will do

I have been doing business with this dealership for about 18 years. My first three Mercedes were purchased in North Carolina . But, Astorg, which was still Smith Motor at the time took care of us just as I expected from Mercedes service. Within the past 18 month we have purchased three Mercedes from Astrog motor! A 2016 E350, 2013,GL450, and a 2015GL450. Quality workmanship and style brings me back to Mercedes . Outstanding service from the dealership and absolute attention to detail by our salesperson Steven Reese keeps me loyal to Astrog Motor A satisfied customer, Alice Shrewsberry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Astorg Auto - Great Experience! Gerry is awesome!

Gerry was excellent to work with. He sent me a ton of close up - high resolution photos to put me at ease before driving 180 miles to Astorg to see/drive the car. I was being extremely picky because the car I was looking for needed to be perfect. Gerry was very patient with my pickiness. When I arrived, the car was exactly as promised with zero surprises. Communication with Gerry was also top notch. He's very quick to respond to emails or phone calls. I would recommend Gerry and Astorg 100%. Great place to buy a new or used car. Thanks Gerry!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very pleasant car buying experience!

I had the pleasure to work with Steve Reese during my recent car buying experience. He was very knowledgeable and attentive to my needs. He was very patient and made sure I was completely satisfied from the moment I test drove my car up until the final purchase. The other staff at Astorg Auto were just as pleasant and friendly as well. I highly recommend the Astorg Auto dealership, especially if you are looking for a nice luxury car or SUV. If you are looking for a dependable reliable sales person, ask for Steve Reese.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.