Reviews
Wonderful experience!
We have nothing but great things to say about Astorg Auto! Mr. Brown was extremely helpful and knowledgeable in the purchase of our new Volvo. He spoke with us at length over the phone answering any questions that we had. We do not live in West Virginia and the process of getting the car to us was painless. He made sure that I understood ALL the options on my new Volvo before leaving the city. Do not hesitate to purchase a car here! Thanks again Mr. Brown!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service
Outstanding customer service. They took the time to go over all possible options for buying and leasing. Salesman took the time to listen to my concerns and looked up all available vehicles and information to address all my concerns.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bad business
Was told I had adeal and 15 minutes later was called to say car was sold to another customer. Astorg admitted their mistake, but would not make it right. Not trustworthy.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Repeat Customer!
Steven Reese makes purchasing a car a great pleasure! This is the second car I've purchased from Steven, as I was so impressed by his personable nature and pleasant attitude I knew I wanted to buy from him again. Steve listens to what type of car your looking for and goes above and beyond to help you find it. If they don't have exactly what you're looking for at the time, he doesn't forget you, he follows up with pics and a msg to let you know they have new inventory that might be what you're looking for. Steven is a great asset to Astorg Motors and I would highly recommend you ask him to help you find your next vehicle! You will not be disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great experience
The whole team at Astorg was very helpful and great to work with! I'd recommend them without hesitation. I'd especially recommend John Brown as efficient, helpful and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying Ease
This was a painless car purchase. John Brown and Chris Myers gave me all the necessary information to make a decision without pressure or confusion. I could not be happier with my New Volvo.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Volvo and John Brown. A great combination!
Great people to work with from start to finish! Highly recommend both the dealership and John Nrown. John took the time to make sure I was not only aware of all my car’s features but that I actually knew how to operate them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Astorg and John Brown are Fantastic
Honestly the first time I have ever purchased a vehicle and didn’t feel taken advantage of. All of the staff were more than accommodating. You would expect this from a top of the line dealer, but not so much when you’re buying a used Chevy. I will buy here again. John Brown is a great man to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience from state to finish.
John met me on a Sunday to show me around due to my busy schedule. He was great to work with and went above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Astorg review
John Brown and Chris Myers at Astorg Motors are true professionals. From knowledge of the vehicle to a low pressure, education focused delivery style, both individuals were great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car