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(454 reviews)

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Best customer service EVER!

The people at Astorg are friendly, knowledgeable and very efficient, Steven Reese has sold me two Volvos now, I was in and out within an hour both times. He is a great guy with a wonderful personality, I would recommend Astorg Auto to anyone and everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My sales person was fantastic in ever way.

Diana was very informative very easy to work with. She was knowledgeable and just a great experience. The other employees where also very polite and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service!

Diana was so knowledgeable and helpful! Made me feel very comfortable and told me to come back anytime with any additional questions about the car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Excellent Service

Our experience was great. There was no pressure in buying the SUV. The sales associate was very professional and knowledgeable. Steve was able to meet the needs we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchase New Volvo

I went to several dealerships to look for a new car. There is not another dealership in this area that treats you the way they do at Astorg. John and Chris are great and I won't go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding service

Very pleasant experience. Friendly and courteous staff. I would highly recommend Astorg Auto of Charleston to all my friends looking for a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Volvo excellence

I always have exceptional service with the Volvo staff at Astorg. Over the past 10 years, I have purchased vehicles from Gerry (used and new) and more recently, have leased Volvos. Chris, the sales manager, is very accommodating with finding the best deal and vehicle without any pressure. The staff, from sales to service, always treat me ina very caring and professional manner! I highly recommend Astorg Motors!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceptional

The dealership and the sales agent were so helpful to me in choosing the perfect car. Every step of the way was easy and without any problems. This dealership is in my home state of WV. I have lived in FL for 8 years but I choose to work with Astorg because I know I know the high level of integrity this dealership and staff. First class all the way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy buying experience

The land rover team, particulary Diana, made my purchasing experience very easy. Diana had my chosen Range Rover cleaned/polished and ready to test drive. All my questions were answered with no pressure to buy. Will return and would recommend Diana.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

leased a Volvo XC 90

staff very helpful especially John Brown who speed quit a long time with the process of buying this car very personable and supportive recommend this dealership to others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.