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(454 reviews)

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Buying made easy

Friendly sales people and very easy to deal with. It was the best car shopping experience I've ever had. No haggle pricing and no hidden fees, so you know your exact cost. They also offered an extended warranty, but no pressuring to buy it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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BEST car buying experience I've had!!!

I've never experience anything quite like the service provided by a Astorg Auto in Charleston. It is by far the best car buying experience I've had! Everyone involved went above and beyond to make sure I was happy with my car purchase. Gerry was very friendly, and never pressured me into any decisions. They have a fair price on their vehicles; no haggling necessary and they take care of you after your purchase as well. I've emailed him several times since my purchase to which I always get a prompt and accurate reply. The service department is also amazing! And all employees try to help you in any way possible. I'll never buy a car anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Gerry Flynn was my salesman. He was simply great. I felt like he was honest and on my side. He went above and beyond to make sure I was please with my buying experience.....even after the deal done and he had no more obligation to me. I will go to Gerry first the next time I'm car shopping.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Steve

Excellent customer service from Steve from start to finish. He was a pleasure to work with. He was very attentive and responsive to our needs throughout the process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing dealership

we were very impressed with the dealership. Our salesman Gerry Flynn was very helpful, straightforward and honest. He wasn't a pushy salesman at all. He went above and beyond during and after the initial sale to help us with everything. I recommend this dealship to anyone looking to purchase a Volvo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase a preowned Mercedes

Steve was awesome!!! He went way above and beyond to get me the car I wanted. He is very personable and professional. Great job!!!!!! Best buying experience I have had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome Experience!!

The car buying experience at Astorg Auto of Charleston is top notch! In all my years buying cars, I have never experienced such a wonderful car buying experience! This dealership goes above and beyond to take care of the customer. Great job Astorg! Gerry Flynn is a great salesman to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome

I have never had such a good experience when purchasing an automobile. At age 51 it's hard to keep up with technology and I left the dealership with a clear understanding of EVERYTHING the car did! I couldn't be happier with the car and the professionalism of Brian!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very Pleasant experience

I am very happy with the Range Rover I purchased, and our Sales Consultant was very informative in explaining all the features in detail about our new vehicle. (Question? Unrelated: but Mercedes Benze & Volvo being only choice below, not a corrected choice option, for our visit was for a Range Rover.)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great buying experience

Would highly recommend this dealership to anyone looking to purchase a Mercedes no hassle, financing taken care of out the door start to finish in 90 minutes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.