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Bridge Auto Group

(479 reviews)
Visit Bridge Auto Group
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–5:00pm
Tuesday 9:00am–7:00pm 9:00am–5:00pm
Wednesday 9:00am–7:00pm 9:00am–5:00pm
Thursday 9:00am–7:00pm 9:00am–5:00pm
Friday 9:00am–7:00pm 9:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
(866) 498-5732 (866) 498-5732

Reviews

(479 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We had a really great buying experience.

We had a really great buying experience. Gino the dealer was honest and very helpful. We were quite satisfied with the price. They did a lot of nice things, like offering free water and coffee, making the paperwork fast, providing games for the kids, and giving the car a fresh wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place to buy a vehicle from, they were honest,

Great place to buy a vehicle from, they were honest, professional, patient, and help me find a perfect vehicle for my family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought my car (Honda pilot) today because of Bob!

I bought my car (Honda pilot) today because of Bob!!!!! Philly to Philly- GO E-A-G-L-E-S!!!! My NJ experience was flawless!! Customer service is on point from receptionist to repair team. No negative ATTIUDES!! All smiles and attentive service from start to finish!! I was excited from phone call to pick up. My experience was awesome and I will be referring family and friends Ernest.😁 Keep up the great presentation Kaleema. Loved your energy. Thank you and continue being #1 Naeemah 👍🏽🫶🏽

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Do not buy an auto from here,or you will be sorry!

Do not buy an auto from here,or you will be sorry!They are very dishonest.I had a very bad experience with them They are not to be trusted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Barbara. My name is Rick and I am the General Manager at Bridge Auto Group. We strive for transparency with our customers. And I'm very sorry that you feel that you did not have a positive experience with us. What can you tell me about your experience that leads you to feel this way? Maybe we can help

Bob and Ernie were very easy to speak to and very quick

Bob and Ernie were very easy to speak to and very quick and efficient. Positive atmosphere. Made this car buying experience very simple and stress free

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You Jessica for the great review

Thanks Bob and Ernie!

Thanks Bob and Ernie!!! We will definitely return for our next car. The whole process was so easy and we truly got an amazing deal! I wish I would've know about this place sooner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You Jonathan for the 5 star review

Very informative people, great Car selection and good

Very informative people, great Car selection and good prices, the staff was very patient and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the outstanding 5 star review

I posed a question about the vehicle listed for sale and

I posed a question about the vehicle listed for sale and the dealership responded three times but never addressed the question I had regarding the vehicle. Three separate emails (seemingly automated) asking when I would like to come in to test drive the vehicle. Gotta answer the question because the response might make me say “I’m on my way!”, or never mind. With no answer, I’ll just leave it at never mind. If this is the way you respond to buyers, I’ll find another vehicle at a more customer appreciative dealership or keep driving what I have until I do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

On which website or platform did you submit an inquiry?

Just purchased 2020 Hyundai Sonatas from Bridge Auto

Just purchased 2020 Hyundai Sonatas from Bridge Auto group was a wonderful experience. Sam was great and Jose worked hard to get me the best financing possible. Will definitely by another car from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You for the great review

Winnert was awesome!

Winnert was awesome! He was super helpful, super patient. We had him pull up several trucks for us in order to make the best decision and he took very good care of us. We will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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