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Bridge Auto Group

(474 reviews)
Visit Bridge Auto Group
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–5:00pm
Tuesday 9:00am–7:00pm 9:00am–5:00pm
Wednesday 9:00am–7:00pm 9:00am–5:00pm
Thursday 9:00am–7:00pm 9:00am–5:00pm
Friday 9:00am–7:00pm 9:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
(866) 498-5732 (866) 498-5732

Reviews

(474 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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great customer service

my experience was great Jim and Sean were amazing helping me get the financing I needed and an SUV that worked for me in my price range. Both guys were helpful pleasant and stayed in close communication the whole time to make the purchase easy and pleasant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Never reached to me about inquiry of vehicle not even a

Never reached to me about inquiry of vehicle not even a call or email never reached

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

i ask for payment s because i am on low income but the

i ask for payment s because i am on low income but the man said cash deal only so sad because i need low price car but i understand he can sale it for cash so i am steal looking for car he was very nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

These people sell products that are not your typical used

These people sell products that are not your typical used car. Their cars are faulty. They time it so that the Lemon Law doesn’t apply. Then they don’t stand behind their product. When you buy a car two months ago and magically it no longer works and it’s my only form of transportation that becomes an issue that I now have a car loan with NO CAR! They won’t do anything to help either. I wouldn’t even recommend this place to my dog!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Don’t Go Here!!

These people sell products that are not your typical used car. Their cars are faulty. They time it so that the Lemon Law doesn’t apply. Then they don’t stand behind their product. When you buy a car two months ago and magically it no longer works and it’s my only form of transportation that becomes an issue that I now have a car loan with NO CAR! They won’t do anything to help either. I wouldn’t even recommend this place to my dog!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Snakes

Took advantage of my elderly mother and won't give deposit back. Every time we call or go there they have an excuse why they won't give her the deposit back. Shame on you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Took too long to make a decision on my finance. Wasn’t...

Took too long to make a decision on my finance. Wasn’t efficient at all. Very disappointed and will tell everyone I know to STAY AWAY from your dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sir, I don't know who you are but if you didn't get an answer back then I apologize but it's probably because you didn't qualify for a loan. If you'd like for me to look into it please feel free to contact us. Thank you

My husband and I went looking for a new SUV for me. Jimmy...

My husband and I went looking for a new SUV for me. Jimmy approached us outside and was very nice. He was real, not fake and he didn’t hound us. He knew what we wanted and was very accommodating, helping us. He introduced us to Bobby who took care of the rest of the sale. Bobby was kind, professional and easy to talk to. After we left, I noticed the brakes didn’t feel right. I called and Bobby told me to bring the car back right away and they would take a look. Every single person we encountered was kind, respectful and real. I felt at home while waiting for my new car to be looked over. I love my Jeep and I’m so happy we went here! Thank you Jimmy and Bobby and all of the guys that helped us out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The car was up on the racks being serviced. They did call...

The car was up on the racks being serviced. They did call and leave a message telling me to wait a couple days which I didn't get before I traveled there. Then tried to low ball me for my trade. I haven't gone back to actually look at the car since they really weren't interested in helping me get financed to get in the car.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ron really came through for me. Very respectful and keeps...

Ron really came through for me. Very respectful and keeps in touch with you. Doesn't leave you hanging.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.