Reviews
We went onto Carshops website prior to visiting the
We went onto Carshops website prior to visiting the dealership to look at the vehicles which we were interested in. The website is very user friendly. Once we got to the dealership , everyone was very nice and not pushy at all. They asked if we needed help and if we had questions they were there to help. We spoke with Evan Kies. We was excellent to deal with. He was patient, knowledgeable , friendly and honest . We were in and out with a car in about 3 hrs. That was even test driving 4 cars. I highly recommend you take time to visit CarShop if you are looking for a car. They have alot of stock and if they don’t have something , they will get . Again they are 5 stars !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to hear about your positive experience with our team at CarShop - Hatfield. It's great that you found the website user-friendly and enjoyed your visit to the dealership. Thank you for recommending us, and we wish you many happy miles in your new car.
This is our fourth car purchased from CarShop.
This is our fourth car purchased from CarShop. We are very happy with the way we were treated. Mike and Bumper were incredibly patient and helpful. Certainly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're grateful for your continued trust in CarShop - Hatfield. It's wonderful to hear you had a great experience with our team again. Appreciate the recommendation!
I had a very good experience at CarShop after it being
I had a very good experience at CarShop after it being recommended to me by others who were very pleased. My salesperson was excellent at finding options that fit my criteria, and the service department answered all my questions. The car was beautiful inside and out, even though being six years old, and I’m thrilled at how it drives. I would highly recommend CarShop!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that you had such a positive experience at CarShop - Hatfield. We appreciate your recommendation and are glad our team met your expectations. Safe travels with your new car!
Timbre was wonderful and a pleasure to deal with.
Timbre was wonderful and a pleasure to deal with. His sense of humor made the buying experience very enjoyable. Other than the whole thing taking a bit longer than expected everything was great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words. It's great to hear that our team made the buying experience enjoyable for you at CarShop - Hatfield. We appreciate your feedback and wish you well with your purchase.
Disappointed with my visit to CarShop Hatfield (3/2/25).
Disappointed with my visit to CarShop Hatfield (3/2/25). Salesperson Ken was dismissive and rude when I inquired about a 2022 Hyundai Tucson. When I needed a moment to look up vehicle details, he told me to leave if I was going to "have an attitude" and later called me "insane" to a colleague. Ended up buying the same vehicle from Fred Beans that day. CarShop lost a $25,000 sale due to unprofessional treatment.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, thank you for sharing your feedback. We want to discuss your review and your interaction with our Sales Team. Please contact our General Manager, Jason Seipt, at jseipt@carshop.com. We appreciate your time.
They’re very responsive and communicate well via email.
They’re very responsive and communicate well via email. I ended up not getting the car because it was purchased before I was able to go to the shop but they kept me updated and offered me alternatives.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for recognizing our team's communication efforts. We appreciate your flexibility and understanding. Hope the alternatives provided are helpful to you.
Daniel was very responsive when we were inquiring about
Daniel was very responsive when we were inquiring about the 2024 Mustang and the buying process went smoothly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us at CarShop - Hatfield. We're glad the process felt smooth when working with our team on the 2024 Mustang. Enjoy your new ride!
wow wow wow Your Dealership really BAD REVIEW since
wow wow wow Your Dealership really BAD REVIEW since begin 2024 sadly car shop soon will be chapter 11 if they not change policy how treaty costumers and STOP LIE please , business not always LIE & CON for make a lot profit, but few BAD REVIEW will ruin your business
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Always had a great experience with the service
Always had a great experience with the service department. Eric, the service manager has always gone beyond what my needs are. I highly recommend any of the technicians for any work needed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
CarShop - Hatfield is pleased to know our team's efforts have been helpful. Thanks for recommending us. Wishing you smooth rides ahead with your vehicle!
Fake ads\cars to lure in people that do not know any
Fake ads\cars to lure in people that do not know any better. Expect shady tactics from shady dealers.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Michael, your experience is important to us, and we would like to discuss the 1-star rating you shared. Please email our General Manager, Jason Seipt, at jseipt@carshop.com with your best method of contact so we can discuss any feedback you may have. It would be greatly appreciated. Thank you.