Reviews
Made appointment for LOF and Pa inspection. They said two...
Made appointment for LOF and Pa inspection. They said two hours. They started at 1:00 and finished 2:55, 5 minutes early. James was very helpful and professional. I always feel trusting of CarShop service quality and pricing. Never feel pushed for work that is not necessary. Service appointment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your trust in CarShop - Hatfield for your vehicle needs. We're delighted to have learned of your positive experience and feedback about your service appointment. Let us know if we can help again!
I’ve been going there since I bought my car. Much more...
I’ve been going there since I bought my car. Much more trustworthy than individual car dealers Who are still refuse to go to when they call me about the same vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! We are happy to know that you are a loyal customer, and we hope that you will continue to visit us at CarShop - Hatfield!
It was a great experience. My sales person person was...
It was a great experience. My sales person person was honest, quick and very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your great experience at CarShop - Hatfield! We're super happy to have helped you out, and we look forward to the next time we can be of help!
This dealership had great service and a variety of cars,...
This dealership had great service and a variety of cars, suvs, and trucks. Ask for Brian
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to see your satisfaction with our diverse selection of vehicles, Emily. Thanks for shopping with us at CarShop - Hatfield!
Love The efficiency and no pressure environment. Will...
Love The efficiency and no pressure environment. Will definitely shop again!! Don’t know why every car dealer can’t be like this!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful feedback! We are delighted to know that you had a good experience with our Sales Team at CarShop - Hatfield, and we look forward to any future visits!
They were very friendly and caring in performing the...
They were very friendly and caring in performing the service I needed on my radio!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! It is great to know that our Service Team provided great customer service, and we hope that you will continue to choose CarShop - Hatfield as your dealership!
Hello,you are very welcome and thank you for the great service that I had received!
CarShop— and specifically salesperson Curtis— were quick...
CarShop— and specifically salesperson Curtis— were quick to respond with whatever information I asked for, and were excellent in working to get things set up before I came to the dealership. Once there, things moved smoothly and they made sure everything was exactly how we wanted it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! We are happy to know that you had a good experience with our team at CarShop - Hatfield, and we hope that you will continue to visit us in the future!
My initial impressions of Carshop is only in interacting...
My initial impressions of Carshop is only in interacting with James who was assigned to my service request after using the online scheduling tool. He called me to report what was found with my vehicle and what steps need to occur before all the issues can be cleared up and was very friendly and thorough and furthermore very responsive to my followup emails and generally has been professional throughout the whole process. Since the company has changed hands my hopes are high they will have better customer service than Car Sense did.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review and rating! We are delighted to know that you came to visit us and to know that our Service Team provided good customer service. If you need anything else from us at CarShop - Hatfield please let us know!
Very quick and helpful. Good trade in value! We worked...
Very quick and helpful. Good trade in value! We worked with Aleef and he had good communication with us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review and rating! We are happy to know that our team was communicative and helpful, and we hope that you will continue to visit us at CarShop - Hatfield!
Brian was great! Extremely helpful & responsive. Made the...
Brian was great! Extremely helpful & responsive. Made the entire car buying process simple and easy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! We are delighted to know that you had a great car-buying experience with our Sales Team at CarShop - Hatfield, and we hope that you will continue to visit us!