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CarShop Hatfield

(571 reviews)
Visit CarShop Hatfield
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(866) 396-7124 (866) 396-7124

Reviews

(571 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarShop Hatfield from DealerRater.

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Great Value

I sold my car to Car shop and had a swift offer and the sales rep was delightful to work with. Would recomend them highly. thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for choosing CarShop - Hatfield, DeeDee! We are pleased to know our Sales Team could be of assistance to you. We appreciate your kind recommendations and look forward to any future visits.

Great experience!

Great experience! I really appreciate their sales model. Fair price, no haggling, immaculate car, and great dealership warrantees. The process was easy and the team was top notch. Would not hesitate to buy there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing CarShop - Hatfield! We are happy to know that our Sales Team provided you with an easy and top-notch experience. Congratulations on a successful sales experience and we look forward to working with you again!

Great Experience

Bought a 2018 Genesis from them. Honestly, it was the best car buying experience I've had! This place has great customer service. Tim was our salesman. He was a delight to work with. We also had some warranty work done on the vehicle recently that all went very smoothly. James was the Service Representative. He kept us updated during the work and was very helpful. They also noticed that my inspection was expiring in a couple of months and did that for free! Totally satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Craig, thank you for the positive feedback! It is wonderful to know that you had the best car-buying experience with us at CarShop - Hatfield and to know that our Sales and Service Teams provided great customer service. We are always here to help, and if you need anything else, please let us know.

Good experience

I had a great experience at Carshop. Dan Owens of Carshop-Hatfield is the best. He was very professional and patience. It took me a couple of visits to figure out what I want. With all of the questions, He addressed them all. I enjoyed talking to him. And I am happy with my vehicle, also the service was great. they addressed an issue I had and didn't hesitate to take care of it. Great Team. Happy New Year. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It is excellent to know you are happy with your new vehicle and our Sales Department made the entire car buying experience comfortable and enjoyable! It is our goal to ensure all of our customers feel knowledgeable and comfortable before leaving with their new vehicle, and we are thrilled to see that is what our team at CarShop - Hatfield did. Please do not hesitate to contact us for any future automotive assistance.

Brian Kuhns - best salesman. Very helpful

Brian Kuhns was amazing. Very helpful and reliable. It was an easy process with a lot of information and ease with picking out a vehicle, no matter where it came from, he was willing to get me what I needed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jessica, thank you for the positive review and rating! We are happy to know that you had a good car-buying experience with us and to know that our Sales Team was helpful. We value your business at CarShop - Hatfield!

Aleef was spectacular. He was professional and very...

Aleef was spectacular. He was professional and very accommodating.. making our experience wonderful. We will be back for our second vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Team at CarShop - Hatfield, and we look forward to any future visits!

Willing to go above and beyond to make the customer...

Willing to go above and beyond to make the customer happy. Waiting on vehicle update.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review and high star rating! We are happy to know our team at CarShop - Hatfield went above and beyond to assist you. We appreciate your business.

On-line web searches were very helpful and Michael Moffa...

On-line web searches were very helpful and Michael Moffa was very helpful, as well as professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It is always great feedback to see that our team was so helpful. Thank you for reviewing CarShop - Hatfield!

Great experience with Kyle. He was patient and listened...

Great experience with Kyle. He was patient and listened to our needs. We will happily return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jennifer, thank you for the positive feedback! We are happy to know that you had a great experience with our team, and we look forward to any of your future visits to CarShop - Hatfield!

This is a top notch no hassle dealership. Everyone is...

This is a top notch no hassle dealership. Everyone is super nice and helpful. No need to shop anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We appreciate your business at CarShop - Hatfield, and we look forward to any future visits!