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Lexury Auto Collection LLC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (45 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (45 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexury Auto Collection LLC from DealerRater.

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Great experience!

We boughta 2014 Audi and a few days later the AC wasnt working. I caled Lexury and they set us up with their mechanic and it was taken care of at no cost. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Really nice people and really nice cars

Bought my first car here used. Very nice people and a great experience. I bought a very nice car at a great price. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service. Great Car

The process of buying my car wasn’t too difficult at all. I had a lot of help via text message. They followed the social distancing protocols and they are just amazing to work with in every way. Great customer service and just really great people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience!

Had a great experience with Cloud as a first-time buyer. He was easy to work with and helped me get a fantastic deal on a great car. They helped me get the best price on the vehicle and gave my trade-in the best value I could find. A month later, and I am very happy with my purchase and the amazing customer service I received. Would definitely recommend this dealer to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Maddie, your smile is our goal! Enjoy!

Great Dealership! Cloud was great to work with!

Cloud was extremely friendly as well as the other Gentleman that was in the office. Cloud went above and beyond for us to make sure we were happy and did everything he cloud to help us get the Edge that we wanted, I would definitely recommend using Lexury Auto as a place to consider when purchasing a vehicle. We very pleased with doing business with him and will definitely look into buying another vehicle from them on the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Don, Thanks for your support. Look forward to serving the great customer like you !

2013 Lexus ES

The dealership keep the promise to replace the tires and fix the central control unit. It is beyond my expectation. Will definitely to recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your fantastic Reviews.

Very Patient and Friendly Services

The overall shopping experience is fast and professional. They do have a very good Fleet. Fancy cars. The stuff are very helpful and friendly. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your fantastic Reviews.

2013 honda

They are very helpful and took grate car of us!! They took care of all the repairs fast and with no worries to us!! Grate dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your support Vanessa!

Terrible Shopping Experience

I had come in to look at a Jeep Grand Cherokee here. We had called and let them know that we would be coming in to look at it days in advance. When we came in the interior had been very dirty with rocks, crumbs, and even soda bottles shoved under the passenger seat, and the vehicle had 3,000 more miles than their add showed. We had asked how long they had the vehicle and they said a couple of months. Not sure how in a couple of months there are 3,000 miles put on a vehicle when it’s just been test driven... We had also asked if people had been interested in this Jeep and they told us “people had been interested but they couldn’t make the payments work.” Overall we still liked the car enough that we wanted to purchase it, but the price was higher than what it should have been on this vehicle. They were not willing to work with us on either our trade in or the new vehicle and when we tried negotiating with them they started yelling at us and flat out told us we should buy from somewhere else. The payments were not reasonable for what the Jeep was and how many miles had been put on it. They seem to be okay with not making a sale and keeping the vehicle for themselves to drive around as their daily driver because that’s what seemed to be happening with how many miles were on it in a couple of months of being at the dealership and how dirty it was inside. We will not be doing business with them because they were not clean, not helpful, and came off rude. They can sit on their inventory and keep it for themselves and not make a sale with anyone because that seems to be the trend with this particular Jeep. I would never recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Anne, I apologize that you are not happy with us. As our salesperson explained to you. You have Negative balance with your trade-in. You total finance amount is over 35k and you refused to put any down payment. According to the 8% Apr for 84 months, your monthly is about $545 monthly. You want $450 instead. It may not be possible for doing that. Beside, you refused to let us pull your credit. I hope that clears some misunderstanding. Have a nice day!

Mercedes

Buying process simple, thorough, honest. Provided a fabulous car at a great price with service detail, integrity, and anticipation of my needs. Would absolutely purchase another vehicle from Lexury.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Janet. We are looking forward to seeing you again.