Reviews
**WARNING: AVOID AT ALL COSTS** Don’t be fooled by the
**WARNING: AVOID AT ALL COSTS** Don’t be fooled by the niche inventory. Disrespectful unprofessional staff. Poor knowledge of auto finance and used vehicle operations. Save yourself the trouble and buy from a reputable dealer. It’s a car, don’t be sold in marketing like their brand is trying to get you. Far better deals for high mileage tacomas out there from more honest, kind people. I’m still shock laughing about how rude and unprepared this sales manager was to complete a very basic transaction of reselling a car with a trade. Sales manager was raging unprovoked. Made it very awkward for other customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The best dealer I have dealt with.
The best dealer I have dealt with. Very nice will get you what your looking for out of vehicle open and honest.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
no contact yet have not heard from them as of this time
no contact yet have not heard from them as of this time will check email after i write this review
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hey Bud, Looking at our communications with you, we reached out the same day you sent in a contact request and exchanged several messages with you. So we are a little confused why we deserve a 1-star, which can dramatically impact our small business. After receiving this review, we also texted you screen shots showing you that we responded immediately, but then you stopped responding to us entirely. So we are asking you to please remove this review, because it is irrelevant of your experience with us and completely unfair.
These guys were great.
These guys were great. We ended up buying the car. Nice atmosphere Really great people
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buy your dream ride here!
Great Experience! I personally never heard of this place until I walked in the lot. I found the exact vehicle I have been looking for for years. The place is so unbelievably clean. If you’re looking for a unique ride for your next vehicle start here. Save your time going elsewhere. Gabe and Stefan were absolutely fantastic! I’ll recommend anyone I know to buy their vehicles here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
All Around Excellent!
Best dealership in town. Second vehicle purchased with no hustle and easy precise transaction. From visit to post sale follow up, excellent. Great selection of vehicles, and cool place to see some unique rides.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Get what you want at Urban Motors!
This place was amazing! They not only have the cars people want they have the service to make you want to do business again! If you are looking for any type of speciality vehicle this is the place to look! Find the ride you want at Urban Motors!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New truck
Great experience! This is a no hassle dealership for sure. Found the truck I wanted, they made it fast and easy! Will definitely be going back for my next truck!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT Place to Buy a Car!!!
Urban Motors is, by far, the BEST place that I've ever bought a car. SUPER cool vehicles and great staff (very knowledgeable and nice). They gave me a great trade in on my Jeep Wrangler Rubicon and they got me an awesome rate on a loan for my new 4Runner. You only work with one person--no sales manager or finance manager--it took less than an hour to complete everything. Ask for Kris--he is nice, helpful, knowledgable, patient, and very customer focused! Go to Urban Motors for an AMAZING car buying experience!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service and Professional Staff
We sold a Tacoma to Urban and bought a newer one from them. They made the process easy. The staff are extremely professional and knowledgeable. I'll buy/sell all of my vehicles here in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase