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Zaza Moto

(50 reviews)
Visit Zaza Moto
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–7:00pm
Sunday Closed
(855) 346-3918 (855) 346-3918

Reviews

(50 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Zaza Moto from DealerRater.

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Great customer service Dalton was amazing had me in and

Great customer service Dalton was amazing had me in and out in 20 minutes with my new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I don’t usually write reviews but I had too for this

I don’t usually write reviews but I had too for this particular time. I purchased a 2019 dodge challenger and it was hands down the best experience I ever had purchasing a car: My salesman, Dalton, was so experienced and knowledgeable and was able to answer all my questions and concerns. He was very professional and friendly and made the little time I was there very pleasant. They had me in and out of there very quick as far as the financing went. Afterwards the owner of the dealership, Mr. Rashid, came out to congratulate me and he was super knowledgeable and experienced in the car world. All together I trust these guys with all my future car buys. It’s been 1 month now and I can comfortably write this review because this car is perfect. Thanks Dalton.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great prices and great customer service.

Great prices and great customer service. Dalton was amazing. Also got free warranty for six months.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Zaza Moto might be a small used dealership, but it packs

Zaza Moto might be a small used dealership, but it packs a big punch, thanks to Dalton! This place is a gem for anyone looking for a pre-owned vehicle. Dalton’s expertise is immediately apparent, he’s incredibly knowledgeable about the inventory and clearly passionate about helping customers find the right ride. He takes the time to understand your needs and preferences, offering helpful advice without any pressure. The selection at Zaza Moto is well-curated, with a variety of makes and models in good condition. If you’re in the market for a used vehicle and appreciate personalized service, make sure you stop by Zaza Moto and ask for Dalton. You won’t be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience!

Great experience! The patience Dalton had with my million question leading to me purchasing a car was outstanding. Will be going back to purchase another vehicle for my child.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

RUN DON'T BUY FROM THOSE CROOKS!

RUN DON'T BUY FROM THOSE CROOKS! Placed a deposit 10/17/2024 for Caddy but wife surprised me with another car. I called ZAZA MOTO and cancelled my purchase with salesman Dalton next day. Was told my $515 deposit would be refunded to my credit card. A month and 4 phone calls later still no refund so I must file a claim against them. DO NOT TRUST YOUR MONEY WITH THEM!!!! If they don't refund a deposit they will surely cheat on their car reports!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst experience purchasing I’ve ever had.

Worst experience purchasing I’ve ever had. STAY AWAY FROM THIS DEALERSHIP AT ALL COSTS! The dealer was constantly making up phony deadlines for me to push me to buy the car. I was already interested and didn’t know why he kept acting that way. I eventually purchased the car out of state and had them ship it to me. Within 10 miles of driving I got multiple lights indicating issues on the dash. Took it in for diagnostics and it showed the issues I thought it would. Called the dealer and he said he would make it right but disappeared and didn’t keep up contact. I’ve now sent him and his service manager multiple messages and called multiple times with no return in contact. I had a mechanic run a full diagnostic and he confirmed what I’d already assumed. It was a small issue but their lack of “making it right” by any means brings me here to beg anyone that sees this to not waste their time with the dealership. I did it out of desperation. Please don’t be as desperate as I was. It’s not worth it in the long run. Terrible dealer and I will continue to speak ill of their name on every platform possible. 0/10: would not recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Extremely rude and unprofessional,avoid this dealership

Extremely rude and unprofessional,avoid this dealership as they have no knowledge and or experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bought a 2013 fiat pop, signed paperwork, got insurance,

Bought a 2013 fiat pop, signed paperwork, got insurance, was told they would be shipping the car soon. The contact said within 5 days. Three weeks later we received the car, delivered in A parking lot downtown at 11pm. Got one key, not the two that were shown with the vehicle. Great. Took car to a shop for state inspection. Missing several hoses and a has a busted strut hanging from the driver side rear tire. The view of the red paint-primer under the white was also excellent. They found a razor under the hood release latch, yay for tetanus. Fenders were misaligned and neither front or rear bumpers were from the original car, we were not told the car had been in an accident of such magnitude. Car failed state inspection, apparently suspension issues are bad when pieces are dangling . Called them up at ZaZa and was told I would be called back later. The five day return policy was turned into a four day return with no refund and the transport was on me. Five hour drive to make it before their lot closes on Sunday afternoon. Great times. I'd suggest exhausting all resources before you settle on buying from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wow, just read other reviews and my experience could not

Wow, just read other reviews and my experience could not have been better. I'm from Ohio and explained I was willing to travel if the car warranted it. I dealt with George who was Great. I was first impressed that most dealers post 10-15 pictures of what they're selling. George had almost 40 and when I asked for a few more in specific areas he not only provided a bunch more but videos as well, and happy to do so. As I was traveling to come and see the car I realized to hold it would require a down payment. all other dealers I spoke with required a non-refundable down payment. George said absolutely no problem if I did not like it I would get a full refund. Upon arriving George was as friendly and accommodating as could be. The car was ready for a test drive and we were off. I went to another location to give it a very close inspection and being a mechanic for over fifty years I left nothing to chance. I found the car was just as described, nothing was hidden or undisclosed. It was in beautiful condition. We also agreed on the price that I was comfortable with and ready to do the deal, but that was not good enough for George he knew of a minor issue, a small leak in the windshield washer reservoir that he insisted they replace and a worn serpentine belt which they also replaced. Knowing this would take a little time he gave us a vehicle to drive and go have lunch, sight see etc. and when we came back the car was ready except George insisted it get washed inside and out. Meanwhile it was already clean as a whistle. We drove the car back to Ohio enjoying every mile. Being a convertible we take it out when ever we can. the car is amazing and so is George. We not only had a Great buying experience, got a Great car but made a New Friend. We will be back and George will be the guy I call when I'm looking for my next vehicle. Thanks George !!! Terry S.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.