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Carriage Kia of Woodstock

(681 reviews)
Visit Carriage Kia of Woodstock
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–3:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2021 consumer dealer award
New (678) 831-0372 (678) 831-0372
Used (678) 810-1287 (678) 810-1287
Service (678) 809-0962 (678) 809-0962

Reviews

(681 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carriage Kia of Woodstock from DealerRater.

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Painless stress-free

From the moment we walked through the door we were greeted by friends. Everyone could nor do enough to make us comfortable. The sales personnel were extremely genuinely friendly and professional.. The nicest and easiest car purchase we ever had. They made us feel like they wanted us to be happy with the deal. They truly worked hard to please us and ensure we really wanted this vehicle at the price we wanted. Pure cclient satisfaction on every level.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a first class experience for me what are the best I'v

Who is a very very good experience I was retreated or respect Top Notch service salesman was first class everything was Top Notch and they actually went out of their way to help me to choose the right car for me and everything was just Top Notch can't complain

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Top notch

I have been very pleased with the level of service and professionalism offered to me by Carriage Kia. They are thorough, courteous and ethical, and I am so pleased that they have my back with regards to my vehicle. A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience all around!

We had a great visit to Carriage Kia of Woodstock. They have a great selection of cars and we were able to find the perfect car quickly. We also brought our own financing which they were able to work with smoothly. They were a little busy when we were finishing up so we had to wait a little bit but our salesman Jarod kept us comfortable and talked with us while we waited. We will definitely be back when we are in the market for another new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly service, thoughtful staff!

Joe was a very helpful serives sales man! He was very helpful, honest, and trusting! I will definitely see him again! All of the staff was friendly and outgoing and made my brief time very pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best car buying experience ever!

Best customer service I've ever seen, and most amazing experience I've ever had buying a vehicle. Top of the line all around, even an amazing dealership facilities, for my kids waiting, they loved it. I'll never go to any other Kia dealership, I've bought from all the others and they are ice age compared to this one. Great job carriage Kia, finally someone representing Kia for the quality Kia has become. My family love our car and our experience at carriage kia. Thank you guys so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Integrity matters

We walked in with high expectations though my credit was good we had pretty tight budget requirements. We really appreciated how Derek made sure we could make something happen financially before we went looking at cars and making us fall in love with a car then realizing we couldn't make it happen. That's the right way to do things.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Satisfaction

Such a great customer service. I went for my first oil change and they took care of everything.!!! Everyone is very polite. Makes you feel welcome. My second time going to the dealer and the experience still great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Recall repair

Came in for service without an appointment and was warmly greeted by agent, signed in and was asked if I wanted to wait or if I needed a ride. I was shown to the waiting area and told that there is a gym on site if I wanted to use while I waited. Next time I might bring a change of clothes and take advantage of the amenities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service

Excellent service from the first call to picking up my car. Friendly, efficient and they kept me up to date on parts and when the car was ready. I highly recommend this dealership for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.