Reviews
Painless stress-free
From the moment we walked through the door we were greeted by friends. Everyone could nor do enough to make us comfortable. The sales personnel were extremely genuinely friendly and professional.. The nicest and easiest car purchase we ever had. They made us feel like they wanted us to be happy with the deal. They truly worked hard to please us and ensure we really wanted this vehicle at the price we wanted. Pure cclient satisfaction on every level.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a first class experience for me what are the best I'v
Who is a very very good experience I was retreated or respect Top Notch service salesman was first class everything was Top Notch and they actually went out of their way to help me to choose the right car for me and everything was just Top Notch can't complain
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top notch
I have been very pleased with the level of service and professionalism offered to me by Carriage Kia. They are thorough, courteous and ethical, and I am so pleased that they have my back with regards to my vehicle. A+
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience all around!
We had a great visit to Carriage Kia of Woodstock. They have a great selection of cars and we were able to find the perfect car quickly. We also brought our own financing which they were able to work with smoothly. They were a little busy when we were finishing up so we had to wait a little bit but our salesman Jarod kept us comfortable and talked with us while we waited. We will definitely be back when we are in the market for another new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly service, thoughtful staff!
Joe was a very helpful serives sales man! He was very helpful, honest, and trusting! I will definitely see him again! All of the staff was friendly and outgoing and made my brief time very pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best car buying experience ever!
Best customer service I've ever seen, and most amazing experience I've ever had buying a vehicle. Top of the line all around, even an amazing dealership facilities, for my kids waiting, they loved it. I'll never go to any other Kia dealership, I've bought from all the others and they are ice age compared to this one. Great job carriage Kia, finally someone representing Kia for the quality Kia has become. My family love our car and our experience at carriage kia. Thank you guys so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Integrity matters
We walked in with high expectations though my credit was good we had pretty tight budget requirements. We really appreciated how Derek made sure we could make something happen financially before we went looking at cars and making us fall in love with a car then realizing we couldn't make it happen. That's the right way to do things.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Satisfaction
Such a great customer service. I went for my first oil change and they took care of everything.!!! Everyone is very polite. Makes you feel welcome. My second time going to the dealer and the experience still great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall repair
Came in for service without an appointment and was warmly greeted by agent, signed in and was asked if I wanted to wait or if I needed a ride. I was shown to the waiting area and told that there is a gym on site if I wanted to use while I waited. Next time I might bring a change of clothes and take advantage of the amenities.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
Excellent service from the first call to picking up my car. Friendly, efficient and they kept me up to date on parts and when the car was ready. I highly recommend this dealership for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair