Reviews
I purchased a 2016 Jeep Grand Cherokee and a 2019 Acura
I purchased a 2016 Jeep Grand Cherokee and a 2019 Acura TLX from Alex for myself and my wife, after the experience I had with everyone on the team I won’t go anywhere else, everyone was amazing! Thank you Big O Auto!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I cant tell you how amazing it is to work eith the guys a
I cant tell you how amazing it is to work eith the guys a Big O! Ive now purchased 2 vehicles with them and Jace has helped me both times. Every dealer I go to seems to be a highly stressful process but Jace made it super easy!!! If you want a good car for a good price with there being a headache, come to Big O Auto!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had a great time dealing with Alex and Dom, they gave us
Had a great time dealing with Alex and Dom, they gave us a great deal and were very honest and fair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We were treated with respect by every member of the
We were treated with respect by every member of the staff… very efficient and friendly… returned for second car and will recommend and return if need be!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Issues Resolved well
Bought a 2020 Chevy from them process was easy. car was fairly priced and in good working order. One of my tire pressure sensors went out and they repaired it for me free of charge. Thanks big o would recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Would recommend
Was approached by a very friendly salesman the second I walked through the front door. They were more than happy to show me several cars and to work with me on doing a soft credit check.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Honest dealer
I have purchased two vehicles from here spoke with Alex and jace ! Both very nice gentleman and knowledgeable . Couldn’t have asked for a better experience .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Scammers~ Dishonest
Drove to Omaha to test, drive a vehicle. My son thoroughly vetted it, or so we thought prior to going. While we were there, we were told the vehicle had bumper damage and a salvage title. Test drove it and put $1,000 down to have it held while they finished doing some work. Another salesman sent my son pictures the following week. The bumper, hood, driver, door, passenger door for damaged, and the windows shattered. We called to get the deposit back. The sales manager said he would send half of it. Still waiting for the check and the tracking number for the envelope it’s been several weeks. Save yourself the trouble and avoid this place.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
DONT BUY!!!
DONT BUY?? PLACE IS AN ABSOLUTE JOKE! TEST DROVE SEVERAL CARS AND THEY ALL HAD MAJOR ISSUES. THE SALES STAFF AND FINANCE MANAGER WERE VERY ARROGANT AND DIDNT APPEAR TO KNOW OR CARE WHAT THEY WERE DOING. THEY DIDNT LIKE WHEN QUESTIONS WERE ASKED AND DIDNT LIKE TO ANSWER HMMM? WONDER WHY MAYBE BECAUSE THEY KNEW THE CARS WERE NOT WHAT THEY ADVERTISED. OWNERS ARE NOT IN THIS BUSINESS FOR THE RIGHT REASONS AND LACK ETHICS AND RESPONIBILITY- I DODGED A BULLET LOOK AT THE OTHER REVIEWS ALSO! DONT BUY YOU WILL REGRET IT!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
TERRIBLE SERVICE AND WAS LIED TO ABOUT TITLE
DO NOT EVEN THINK OF BUYING A CAR FROM THIS PLACE. THEY SOLD US A WATER DAMGED CAR CLAIMING IT WAS VERY MINOR AND ALL, BUT IT WAS NOT AND IT WAS ALL RUSTED UNDER THE SEATS. WE TRIED TO CALL THEM BACK TO FIX THE ISSUES BUT THEY WILL NOT AND WONT EVEN LOOK INTO IT. THE MOTOR WAS BAD AND THE ELECTRICAL ISSUES ARE MAJOR PROBLEMS. HORRIBLE SERIVCE AND POOR MANAGMENT.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase