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Worthington Air Automotive

(63 reviews)
Visit Worthington Air Automotive
Sales hours: 9:00am to 3:00pm
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Sales
Monday 9:00am–5:00pm
Tuesday 9:00am–5:00pm
Wednesday 9:00am–5:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–3:00pm
Sunday Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
(413) 268-6044 (413) 268-6044

Reviews

(63 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Worthington Air Automotive from DealerRater.

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The best car buying experience ever. Fast and got me into...

The best car buying experience ever. Fast and got me into a vehicle the same day. I've never had a business trust me as much as I would want to trust a business. I would definitely go through them again if I need another vehicle and they have one I'm interested in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We just purchased a Scion xB . Tom stayed late so that we...

We just purchased a Scion xB . Tom stayed late so that we could check out the car and answered our questions. Tommy made the purchase process simple when we returned to buy it. The price was great, the atmosphere was friendly. We would recommend Worthington Air Automotive , and we will to friends and family members.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I recently bought a truck at Worthington Air, and Tommy...

I recently bought a truck at Worthington Air, and Tommy was extremely helpful and kind. I will certainly return next time I need a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Efficient and friendly service! This was the best car...

Efficient and friendly service! This was the best car buying experience I’ve ever had. Be sure to check them out before you make a Final decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing people that are happy to help! Great dealing with...

Amazing people that are happy to help! Great dealing with throughout the process! Communication was quick and they answered all questions I had. Very professional and courteous. Great overall selection of vehicles, as well. Would highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

No-hassle experience!

Michael Michalski was the salesman I dealt with most, but I also encountered Tom Raschi (both senior and junior). All were extremely knowledgeable and helpful, not just about the cars on their lot, but about car care and car buying in general. I bought a 2017 Subaru Forester back in November 2019. The process was very pleasant and efficient. After the sale, I had some questions and minor issues with the car which Mike and Tom readily took car of, no questions asked, and no charge, even weeks after the sale! I never felt pressured or rushed nor discouraged from asking all kinds of questions (not being a car expert myself). I would highly recommend this dealership to anyone! Judy B.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

If you need to purchase a vehicle you can not go wrong...

If you need to purchase a vehicle you can not go wrong here! Tom and Tom jr are great to work with, so helpful and patient, supportive and friendly. Their prices are firm, but fairly priced. And the cherry on top is NO doc fees, that is correct, NO documentation fees. From cars, trucks and RV's you will be very pleased with purchasing at Worthington Air Automotive. Many thanks Toms!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

very excellent experience

The car is of excellent quality,and the price is very fine.Tommy and his father Tom are very kind to customers.They introduce the insurance company to us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First Time Buyer

I am a first time car buyer. I had been searching for a Jeep for about 4 months and knew exactly what I was looking for. The Owner knew I had been looking for a Jeep and contacted me as soon as he got one he thought I would like. I loved it. They walked me through the process, they did not make me feel dumb or stupid if I did not know something. They did everything they could to get it to a price I could afford. They were patient and provided me with all the paperwork I needed for the Bank and Insurance companies. They put up with all of my calls and emails to make sure everything was in order and contacted me if they needed anything from me. I also had to get the window tint removed to pass inspection and they took care of everything with no questions asked. Above all they helped put me in my dream car and I cannot thank them enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service provided to first time buyer

Owner was aware my daughter was looking for a jeep and let me know of one he had. My daughter looked at it, loved it. He did everything he could to make it within an affordable range for her. The customer service was excellent. They were very professional but it was still personal service. Tommy walked her through the entire process and as a first time buyer that was huge benefit. She never felt pushed, rushed or felt foolish for what she didn't know. They provided all the paperwork the bank and insurance companies asked for prior to her purchase. They helped her achieve a goal she had since she was 10 and had saved for. It was a pleasure to watch her take this first step with Worthington Air Automotive. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.