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Ford of Columbia

(772 reviews)
Visit Ford of Columbia
Sales hours: 9:30am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:30am–7:00pm 8:00am–6:00pm
Tuesday 9:30am–7:00pm 8:00am–6:00pm
Wednesday 9:30am–7:00pm 8:00am–6:00pm
Thursday 9:30am–7:00pm 8:00am–6:00pm
Friday 9:30am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (931) 777-1027 (931) 777-1027
Used (931) 777-1028 (931) 777-1028
Service (931) 777-1032 (931) 777-1032

Reviews

(772 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ford of Columbia from DealerRater.

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Austin was so helpful and attentive.

Austin was so helpful and attentive. I appreciated the full service and advice I was given to keep my car running smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Consumer response

I am grateful to have a team I can trust. Thank you for your advice and service.

Nice to wait in the waiting room area.

Nice to wait in the waiting room area. They had hot chocolate and a big screen tv. I did not have to wait long for changing my oil.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service was good, but overlooked a request I made when

Service was good, but overlooked a request I made when dropping off truck. Couldn’t leave it overnight for technician to look at next day so will have to make another appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. Pleasant to work with, very clean and polite. Will bring my vehicle back for the next oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service was very easy to work with and I got my car back

Service was very easy to work with and I got my car back in just a few days. Very good experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

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Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fastest I’ve ever gotten in and out for my oil change and

Fastest I’ve ever gotten in and out for my oil change and tire rotation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very friendly.

Very friendly. Treated with respect. Tom does a great job with the fleet service ! Will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Clean and austyn was very polite and kept up to date on

Clean and austyn was very polite and kept up to date on what was happening

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

i had service done here before it was done in a very

i had service done here before it was done in a very timely manner i would refer dealership to others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.