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Lexus of Brookfield

(4,049 reviews)
Visit Lexus of Brookfield
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–7:00pm
Saturday 8:30am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 288-7721 (855) 288-7721
Used (855) 452-8902 (855) 452-8902
Service (888) 832-9689 (888) 832-9689

Reviews

(4,049 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Brookfield from DealerRater.

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My first Lexus purchase was made easy because of Alan

My first Lexus purchase was made easy because of Alan Zinda's professionalism, knowledge and patience. I recommend working with Alan and this dealership without hesitation.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Fantastic Experience with Issac!

Fantastic Experience with Issac! He made it effortless and efficient when buying a used car. I would highly recommend him and Lexus if Brookfield if you are looking for a vehicle to purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very personable!

Very personable! Easy to work with and knowledgeable - helped us out with a deal. Thank you!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Bob Hill was great to work with, this was the second

Bob Hill was great to work with, this was the second vehicle I bought from him and he makes car shopping very enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

I had several conversations with sales professionals and

I had several conversations with sales professionals and management. This used car was attractively priced, but close-out incentives at a local Honda dealership proved incrementally attractive on a last remaining 2024 Honda Accord Hybrid Touring edition. This drive would have been my #1 alternative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, thank you for your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Bob was very patient with us.

Bob was very patient with us. One of my best experiences at a dealership. Is usually hate the dealership experience. This time everything was smooth and pleasant

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Had a great experience at Lexus of Brookfield.

Had a great experience at Lexus of Brookfield. I worked with Bob Hill. He helped secure the best price possible and was very accommodating. Thanks for a great experience in securing my new Nissan Mirano!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Lexus of Brookfield is a great dealership - premium

Lexus of Brookfield is a great dealership - premium product and people. Bob Hill did a great job of securing our desired vehicle and ensuring a seamless and easy sales process which I appreciate. He kept in touch with me as the vehicle was a couple of months out, making sure we were updated with new delivery dates, etc. Overall, a very good experience. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

I had a great experience with Lexus of Brookfield.

I had a great experience with Lexus of Brookfield. The sales associate that I worked with, Taylor, was super.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

What an amazing experience purchasing my car from Lexus

What an amazing experience purchasing my car from Lexus of Brookfield. Taylor was incredible with communicating all steps of the process and I was in and out in record time. Thank you Taylor and the whole team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!