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AutoNation Chevrolet West Amarillo

(1,007 reviews)
Visit AutoNation Chevrolet West Amarillo
Sales hours: 8:00am to 8:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (855) 232-9083 (855) 232-9083
Used (855) 233-8106 (855) 233-8106
Service (855) 235-0402 (855) 235-0402

Reviews

(1,007 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet West Amarillo from DealerRater.

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Was met immediately by the service agent upon arrival at

Was met immediately by the service agent upon arrival at the scheduled time. Auto Nation performed the service in a timely manner at a reasonable price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello James, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Great service department with a professional staff.

Great service department with a professional staff. Nice facilities. I have doing all my vehicle buying, service, and repairs here for several years! They provide over as great value.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Russell, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Alyssa Harrison was my salesperson.

Alyssa Harrison was my salesperson. She was very helpful and friendly. I did have some questions about my paperwork and how the process works. Had to get someone from Finance to explain it to me. Did not get much information on my new car and how things worked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Linda, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

I couldn't be more happier with the process of buying my

I couldn't be more happier with the process of buying my new car great service the sales rep did an excellent job got me a good deal couldn't be happier

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Leo, thanks so much for the warm recommendation of the team here at AutoNation Chevrolet West Amarillo. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Very friendly staff and easy to get financing.

Very friendly staff and easy to get financing. Could not have asked for a better experience. Will definitely be back when ready to trade again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet West Amarillo. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Thank you for the quick professional fast service !

Thank you for the quick professional fast service ! Comunication was great and very friendly from the service department . We were also updated by text and emails through out the entire repair process as well .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet West Amarillo. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Grest service car washed goes above and beyond for their

Grest service car washed goes above and beyond for their customers would be back thank you auto nation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service department very nice waiting area.

Great service department very nice waiting area. All staff are efficient and make sure check in is easy and quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Horrible service team.

Horrible service team. The service manager is a grest guy and working hard to achieve customer satisfaction but some of the service personnel are horrible. I had a vehicle there for 8 days after day 7 of no answers I arrived in person to get the answers. I had called multiple times and left numerous messages even replied back to the dealership texting service to get no answers. After arriving at the dealership I was told my vehicle had even been seen by a mechanic for diagnostics. I was told he woukd be able to get my vehicle seen today but a walk in was in front of me. I said are u serious I've had it here for 8 days. I called around to different mechanic shops and was told they could get my chevy in within an hour. I asked for my keys to my truck and left to tske it to another shop. Even though I am waiting on a part the chevy dealership had to order I at least got answers within 2 hours when it to autonation chevy of Amarillo 8 day to let my truck sit and have nothing done. I will not be using this dealer for any maintenance or vehicle selection ever. Worse experience ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department is excellent.

The service department is excellent.They take great care of our vehicle. We appreciate their diligence.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.